From 19937d9e0ec8c596c58c0bf6786a92abef34e0e4 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:29:22 -0700 Subject: [PATCH 01/25] Update New-CsComplianceRecordingForCallQueueTemplate.md Creating new docs for *-CsSharedCallQueueHistoryTemplate --- .../teams/New-CsComplianceRecordingForCallQueueTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md index e7c126b960..9cdf996a5e 100644 --- a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md +++ b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md @@ -9,7 +9,7 @@ author: tomkau ms.author: tomkau ms.reviewer: williamlooney --- - +colin was here # New-CsComplianceRecordingForCallQueueTemplate ## SYNTAX From 4658fb9d9decf3fdb8fb367c9f3b4ed7acc60ffd Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:34:46 -0700 Subject: [PATCH 02/25] Create New-CsSharedCallQueueHistoryTemplate.md --- .../New-CsSharedCallQueueHistoryTemplate.md | 101 ++++++++++++++++++ 1 file changed, 101 insertions(+) create mode 100644 teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md new file mode 100644 index 0000000000..0e26a58edd --- /dev/null +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -0,0 +1,101 @@ +--- +external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml +online version: https://learn.microsoft.com/powershell/module/teams/New-SharedCallQueueHistoryTemplate +applicable: Microsoft Teams +title: New-SharedCallQueueHistoryTemplate +schema: 2.0.0 +manager: +author: tomkau +ms.author: tomkau +ms.reviewer: williamlooney +--- + +# New-SharedCallQueueHistoryTemplate + +## SYNTAX + +```powershell +New-SharedCallQueueHistoryTemplate -Name -Description +``` + +## DESCRIPTION +Use the New-SharedCallQueueHistory cmdlet to create a Shared Call Queue History template. + +> [!CAUTION] +> This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. + +## EXAMPLES + +### -------------------------- Example 1 -------------------------- +``` +New-SharedCallQueueHistoryTemplate -Name "Customer Service" -Description "Required before/during call" +``` + +This example creates a new Shared CallQueue History template. + +## PARAMETERS + +### -Name +The name of the shared call queue history template. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -Description +A description for the shared call queue history template. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### None + +## OUTPUTS + +### Microsoft.Rtc.Management.OAA.Models.AutoAttendant + +## NOTES + +## RELATED LINKS + +[Get-CsSharedCallQueueHistoryTemplate](./Get-CsSharedCallQueueHistoryTemplate.md) + +[Set-CsSharedCallQueueHistoryTemplate](./Set-CsSharedCallQueueHistoryTemplate.md) + +[Remove-CsSharedCallQueueHistoryTemplate](./Remove-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[New-CsCallQueue](./New-CsCallQueue.md) + +[Set-CsCallQueue](./Set-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + + + From dcdd1759b1ca925cd59e2a4cc8e90e2251bea6df Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:37:53 -0700 Subject: [PATCH 03/25] Create Get-CsharedCallQueueHistoryTemplate.md --- .../Get-CsharedCallQueueHistoryTemplate.md | 84 +++++++++++++++++++ 1 file changed, 84 insertions(+) create mode 100644 teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md diff --git a/teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md new file mode 100644 index 0000000000..c6f464fd77 --- /dev/null +++ b/teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md @@ -0,0 +1,84 @@ +--- +external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml +online version: https://learn.microsoft.com/powershell/module/teams/Get-SharedCallQueueHistoryTemplate +applicable: Microsoft Teams +title: Get-SharedCallQueueHistoryTemplate +schema: 2.0.0 +manager: +author: tomkau +ms.author: tomkau +ms.reviewer: williamlooney +--- + +# Get-SharedCallQueueHistoryTemplate + +## SYNTAX + +```powershell +Get-SharedCallQueueHistoryTemplate -Identity +``` + +## DESCRIPTION +Use the Get-SharedCallQueueHistory cmdlet to list the Shared Call Queue History templates + +> [!CAUTION] +> This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. + +## EXAMPLES + +### -------------------------- Example 1 -------------------------- +``` +Get-SharedCallQueueHistoryTemplate -Identity sadfafsasdfaf +``` + +This example creates a new Shared CallQueue History template. + +## PARAMETERS + +### -Identity +The Id of the shared call queue history template. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: false +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### None + +## OUTPUTS + +### Microsoft.Rtc.Management.OAA.Models.AutoAttendant + +## NOTES + +## RELATED LINKS + +[New-CsSharedCallQueueHistoryTemplate](./New-CsSharedCallQueueHistoryTemplate.md) + +[Set-CsSharedCallQueueHistoryTemplate](./Set-CsSharedCallQueueHistoryTemplate.md) + +[Remove-CsSharedCallQueueHistoryTemplate](./Remove-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[New-CsCallQueue](./New-CsCallQueue.md) + +[Set-CsCallQueue](./Set-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + + + From 7ee63237260285b4b204931fddcc28e3d8ab7078 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:40:43 -0700 Subject: [PATCH 04/25] Create Set-CsSharedCallQueueHistoryTemplate.md --- .../Set-CsSharedCallQueueHistoryTemplate.md | 85 +++++++++++++++++++ 1 file changed, 85 insertions(+) create mode 100644 teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md diff --git a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md new file mode 100644 index 0000000000..f6ac2cff2e --- /dev/null +++ b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md @@ -0,0 +1,85 @@ +--- +external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml +online version: https://learn.microsoft.com/powershell/module/teams/Set-SharedCallQueueHistoryTemplate +applicable: Microsoft Teams +title: Set-SharedCallQueueHistoryTemplate +schema: 2.0.0 +manager: +author: tomkau +ms.author: tomkau +ms.reviewer: williamlooney +--- + +# Set-SharedCallQueueHistoryTemplate + +## SYNTAX + +```powershell +Set-SharedCallQueueHistoryTemplate -Id +``` + +## DESCRIPTION +Use the Set-SharedCallQueueHistory cmdlet to change a Shared Call Queue History template. + +> [!CAUTION] +> This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. + +## EXAMPLES + +### -------------------------- Example 1 -------------------------- +``` +$set-SharedCallQueueHistoryTemplate -Id $abc +``` + +This example creates a new Shared CallQueue History template. + +## PARAMETERS + +### -Id +The instance of the shared call queue history template to change. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: True +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### None + +## OUTPUTS + +### Microsoft.Rtc.Management.OAA.Models.AutoAttendant + +## NOTES + +## RELATED LINKS + +[New-CsSharedCallQueueHistoryTemplate](./New-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsSharedCallQueueHistoryTemplate](./Get-CsSharedCallQueueHistoryTemplate.md) + +[Remove-CsSharedCallQueueHistoryTemplate](./Remove-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[New-CsCallQueue](./New-CsCallQueue.md) + +[Set-CsCallQueue](./Set-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + + + From 5aca6d08737d5bebca3fac90ede88f39f9af5bf5 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:45:21 -0700 Subject: [PATCH 05/25] Create Remove-CsSharedCallQueueHistoryTemplate.md --- ...Remove-CsSharedCallQueueHistoryTemplate.md | 82 +++++++++++++++++++ 1 file changed, 82 insertions(+) create mode 100644 teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md diff --git a/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md new file mode 100644 index 0000000000..85a9a6ab1b --- /dev/null +++ b/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md @@ -0,0 +1,82 @@ +--- +external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml +online version: https://learn.microsoft.com/powershell/module/teams/Remove-CsSharedCallQueueHistoryTemplate +applicable: Microsoft Teams +title: Remove-CsSharedCallQueueHistoryTemplate +schema: 2.0.0 +manager: +author: tomkau +ms.author: tomkau +ms.reviewer: williamlooney +--- + +# Remove-CsSharedCallQueueHistoryTemplate + +## SYNTAX + +```powershell +Remove-CsSharedCallQueueHistoryTemplate -Id [] +``` + +## DESCRIPTION +Use the Remove-CsSharedCallQueueHistoryTemplate cmdlet to delete a Shared Call Queue History template. If the template is currently assigned to a call queue, an error will be returned. + +> [!CAUTION] +> This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. + +## EXAMPLES + +### -------------------------- Example 1 -------------------------- +``` +Remove-CsSharedCallQueueHistoryTemplate -Id 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01 +``` + +This example deletes the Shared Call Queue History template with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01. If no Compliance Recording for Call Queue template exists with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01, then this example generates an error. + +## PARAMETERS + +### -Id +The Id parameter is the unique identifier assigned to the Shared Call Queue History template. + +```yaml +Type: System.String +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + +### CommonParameters +This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216). + +## INPUTS + +### None + +## OUTPUTS + +### Microsoft.Rtc.Management.OAA.Models.AutoAttendant + +## NOTES + +## RELATED LINKS + +[New-CsSharedCallQueueHistoryTemplate](./New-CsSharedCallQueueHistoryTemplate.md) + +[Set-CsSharedCallQueueHistoryTemplate](./Set-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsSharedCallQueueHistoryTemplate](./Get-CsSharedCallQueueHistoryTemplate.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[New-CsCallQueue](./New-CsCallQueue.md) + +[Set-CsCallQueue](./Set-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + From 932304c44943731fe8acd9747df060e4a865ceaa Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:45:48 -0700 Subject: [PATCH 06/25] Update New-CsComplianceRecordingForCallQueueTemplate.md --- .../teams/New-CsComplianceRecordingForCallQueueTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md index 9cdf996a5e..e7c126b960 100644 --- a/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md +++ b/teams/teams-ps/teams/New-CsComplianceRecordingForCallQueueTemplate.md @@ -9,7 +9,7 @@ author: tomkau ms.author: tomkau ms.reviewer: williamlooney --- -colin was here + # New-CsComplianceRecordingForCallQueueTemplate ## SYNTAX From f8aaf00714d7496069428a5d543df587cb2f3c95 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:48:17 -0700 Subject: [PATCH 07/25] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index e68b388b70..50a4f8148c 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -18,7 +18,7 @@ Creates new Call Queue in your Skype for Business Online organization. ## SYNTAX ``` -New-CsCallQueue -Name [-AgentAlertTime ] [-AllowOptOut ] [-DistributionLists ] [-Tenant ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-MusicOnHoldAudioFileId ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-TimeoutAction ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-RoutingMethod ] [-PresenceBasedRouting ] [-ConferenceMode ] [-User ] [-LanguageId ] [-LineUri ] [-OboResourceAccountIds ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ][-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ] [-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentApplyTo ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [] +New-CsCallQueue -Name [-AgentAlertTime ] [-AllowOptOut ] [-DistributionLists ] [-Tenant ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-MusicOnHoldAudioFileId ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-TimeoutAction ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-RoutingMethod ] [-PresenceBasedRouting ] [-ConferenceMode ] [-User ] [-LanguageId ] [-LineUri ] [-OboResourceAccountIds ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ][-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ] [-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentApplyTo ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] ``` ## DESCRIPTION From 39076d16e98b194177aa2f8cdbe1a973406be20c Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:49:06 -0700 Subject: [PATCH 08/25] Update Set-CsCallQueue.md --- teams/teams-ps/teams/Set-CsCallQueue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 05b688e2ef..459867c17e 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -19,7 +19,7 @@ Updates a Call Queue in your Skype for Business Online or Teams organization. ## SYNTAX ``` -Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [] +Set-CsCallQueue -Identity [-AgentAlertTime ] [-AllowOptOut ] [-ChannelId ] [-ChannelUserObjectId ] [-ShiftsTeamId ] [-ShiftsSchedulingGroupId ] [-DistributionLists ] [-MusicOnHoldAudioFileId ] [-Name ] [-OboResourceAccountIds ] [-OverflowAction ] [-OverflowActionTarget ] [-OverflowActionCallPriority ] [-OverflowThreshold ] [-RoutingMethod ] [-TimeoutAction ] [-Tenant ] [-TimeoutActionTarget ] [-TimeoutActionCallPriority ] [-TimeoutThreshold ] [-NoAgentApplyTo ] [-NoAgentAction ] [-NoAgentActionTarget ] [-NoAgentActionCallPriority ] [-UseDefaultMusicOnHold ] [-WelcomeMusicAudioFileId ] [-PresenceBasedRouting ] [-ConferenceMode ] [-Users ] [-LanguageId ] [-LineUri ] [-OverflowDisconnectTextToSpeechPrompt ][-OverflowDisconnectAudioFilePrompt ] [-OverflowRedirectPersonTextToSpeechPrompt ] [-OverflowRedirectPersonAudioFilePrompt ] [-OverflowRedirectVoiceAppTextToSpeechPrompt ] [-OverflowRedirectVoiceAppAudioFilePrompt ] [-OverflowRedirectPhoneNumberTextToSpeechPrompt ] [-OverflowRedirectPhoneNumberAudioFilePrompt ] [-OverflowRedirectVoicemailTextToSpeechPrompt ] [-OverflowRedirectVoicemailAudioFilePrompt ] [-OverflowSharedVoicemailTextToSpeechPrompt ] [-OverflowSharedVoicemailAudioFilePrompt ] [-EnableOverflowSharedVoicemailTranscription ] [-EnableOverflowSharedVoicemailSystemPromptSuppression ] [-TimeoutDisconnectTextToSpeechPrompt ][-TimeoutDisconnectAudioFilePrompt ] [-TimeoutRedirectPersonTextToSpeechPrompt ] [-TimeoutRedirectPersonAudioFilePrompt ] [-TimeoutRedirectVoiceAppTextToSpeechPrompt ] [-TimeoutRedirectVoiceAppAudioFilePrompt ] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt ][-TimeoutRedirectPhoneNumberAudioFilePrompt ] [-TimeoutRedirectVoicemailTextToSpeechPrompt ] [-TimeoutRedirectVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-TimeoutSharedVoicemailTextToSpeechPrompt ] [-TimeoutSharedVoicemailAudioFilePrompt ] [-EnableTimeoutSharedVoicemailTranscription ] [-EnableTimeoutSharedVoicemailSystemPromptSuppression ] [-NoAgentDisconnectTextToSpeechPrompt ][-NoAgentDisconnectAudioFilePrompt ] [-NoAgentRedirectPersonTextToSpeechPrompt ] [-NoAgentRedirectPersonAudioFilePrompt ] [-NoAgentRedirectVoiceAppTextToSpeechPrompt ] [-NoAgentRedirectVoiceAppAudioFilePrompt ] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt ] [-NoAgentRedirectPhoneNumberAudioFilePrompt ] [-NoAgentRedirectVoicemailTextToSpeechPrompt ] [-NoAgentRedirectVoicemailAudioFilePrompt ] [-NoAgentSharedVoicemailTextToSpeechPrompt ] [-NoAgentSharedVoicemailAudioFilePrompt ] [-EnableNoAgentSharedVoicemailTranscription ] [-EnableNoAgentSharedVoicemailSystemPromptSuppression ] [AuthorizedUsers ] [-HideAuthorizedUsers ] [-WelcomeTextToSpeechPrompt ] [-IsCallbackEnabled ] [-CallbackRequestDtmf ] [-WaitTimeBeforeOfferingCallbackInSecond ] [-NumberOfCallsInQueueBeforeOfferingCallback ] [-CallToAgentRatioThresholdBeforeOfferingCallback ] [-CallbackOfferAudioFilePromptResourceId ] [-CallbackOfferTextToSpeechPrompt [-CallbackEmailNotificationTarget ] [-ServiceLevelThresholdResponseTimeInSecond [Int16> ] [-ComplianceRecordingForCallQueueTemplateId ] [-TextAnnouncementForCR ] [-CustomAudioFileAnnouncementForCR ] [-TextAnnouncementForCRFailure ] [-CustomAudioFileAnnouncementForCRFailure ] [-ShouldOverwriteCallableChannelProperty ] [-SharedCallQueueHistoryTemplateId ] [] ``` ## DESCRIPTION From b02940132b174cca912c607278cc9d1bb0ae4553 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:54:24 -0700 Subject: [PATCH 09/25] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index 50a4f8148c..d59acf5ecd 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -1645,3 +1645,18 @@ This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable ## RELATED LINKS [Create a Phone System Call Queue](https://support.office.com/article/Create-a-Phone-System-call-queue-67ccda94-1210-43fb-a25b-7b9785f8a061) + +[Set-CsCallQueue](./Set-CsCallQueue.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + +[New-CsComplianceRecordingForCallQueueTemplate](./New-CsComplianceRecordingForCallQueueTemplate.md) + +[Set-CsComplianceRecordingForCallQueueTemplate](./Set-CsComplianceRecordingForCallQueueTemplate.md) + +[Get-CsComplianceRecordingForCallQueueTemplate](./Get-CsComplianceRecordingForCallQueueTemplate.md) + +[Remove-CsComplianceRecordingForCallQueueTemplate](./Remove-CsComplianceRecordingForCallQueueTemplate.md) + From d705cc89d2139bbb9606aa72629cc2e8e729a3fd Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:56:00 -0700 Subject: [PATCH 10/25] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 1 + 1 file changed, 1 insertion(+) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index d59acf5ecd..21ea35f834 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -53,6 +53,7 @@ The New-CsCallQueue cmdlet creates a new Call Queue. > - -CustomAudioFileAnnouncementForCR > - -TextAnnouncementForCRFailure > - -CustomAudioFileAnnouncementForCRFailure +> - -SharedCallQueueHistoryTemplateId > > [Nesting Auto attendants and Call queues](/microsoftteams/plan-auto-attendant-call-queue#nested-auto-attendants-and-call-queues) without a resource account isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. If you nest an Auto attendant or Call queue without a resource account, authorized users can't edit the auto attendant or call queue. From de3c38451c46ceb9a390013e12d9260e5972095b Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:57:01 -0700 Subject: [PATCH 11/25] Update Set-CsCallQueue.md --- teams/teams-ps/teams/Set-CsCallQueue.md | 17 +++++++++++++++++ 1 file changed, 17 insertions(+) diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 459867c17e..86870c575d 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -59,6 +59,7 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and > - -CustomAudioFileAnnouncementForCR > - -TextAnnouncementForCRFailure > - -CustomAudioFileAnnouncementForCRFailure +> - -SharedCallQueueHistoryTemplateId > > [Nesting Auto attendants and Call queues](/microsoftteams/plan-auto-attendant-call-queue#nested-auto-attendants-and-call-queues) without a resource account isn't currently supported for [Authorized users](/microsoftteams/aa-cq-authorized-users-plan) in Queues App. If you nest an Auto attendant or Call queue without a resource account, authorized users can't edit the auto attendant or call queue. @@ -1664,3 +1665,19 @@ This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable ## NOTES ## RELATED LINKS +[Create a Phone System Call Queue](https://support.office.com/article/Create-a-Phone-System-call-queue-67ccda94-1210-43fb-a25b-7b9785f8a061) + +[New-CsCallQueue](./New-CsCallQueue.md) + +[Get-CsCallQueue](./Get-CsCallQueue.md) + +[Remove-CsCallQueue](./Remove-CsCallQueue.md) + +[New-CsComplianceRecordingForCallQueueTemplate](./New-CsComplianceRecordingForCallQueueTemplate.md) + +[Set-CsComplianceRecordingForCallQueueTemplate](./Set-CsComplianceRecordingForCallQueueTemplate.md) + +[Get-CsComplianceRecordingForCallQueueTemplate](./Get-CsComplianceRecordingForCallQueueTemplate.md) + +[Remove-CsComplianceRecordingForCallQueueTemplate](./Remove-CsComplianceRecordingForCallQueueTemplate.md) + From 2683670748546e9474fdd1e4f6aae39f3c13199e Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 15:59:49 -0700 Subject: [PATCH 12/25] Rename Get-CsharedCallQueueHistoryTemplate.md to Get-CsSharedCallQueueHistoryTemplate.md --- ...HistoryTemplate.md => Get-CsSharedCallQueueHistoryTemplate.md} | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename teams/teams-ps/teams/{Get-CsharedCallQueueHistoryTemplate.md => Get-CsSharedCallQueueHistoryTemplate.md} (100%) diff --git a/teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md similarity index 100% rename from teams/teams-ps/teams/Get-CsharedCallQueueHistoryTemplate.md rename to teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md From 3dcdfaade3f0081fe8905c48e4a5042dcf9f4bb7 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 16:05:19 -0700 Subject: [PATCH 13/25] Update New-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index 0e26a58edd..76477c600d 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -89,10 +89,10 @@ This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable [Remove-CsSharedCallQueueHistoryTemplate](./Remove-CsSharedCallQueueHistoryTemplate.md) -[Get-CsCallQueue](./Get-CsCallQueue.md) - [New-CsCallQueue](./New-CsCallQueue.md) +[Get-CsCallQueue](./Get-CsCallQueue.md) + [Set-CsCallQueue](./Set-CsCallQueue.md) [Remove-CsCallQueue](./Remove-CsCallQueue.md) From 1d31764871693cad9ae93e39eb4b05b679c31653 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 15 Apr 2025 16:10:50 -0700 Subject: [PATCH 14/25] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 9 ++++----- 1 file changed, 4 insertions(+), 5 deletions(-) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index 21ea35f834..a353d3f20e 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -1647,17 +1647,16 @@ This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable ## RELATED LINKS [Create a Phone System Call Queue](https://support.office.com/article/Create-a-Phone-System-call-queue-67ccda94-1210-43fb-a25b-7b9785f8a061) -[Set-CsCallQueue](./Set-CsCallQueue.md) - [Get-CsCallQueue](./Get-CsCallQueue.md) +[Set-CsCallQueue](./Set-CsCallQueue.md) + [Remove-CsCallQueue](./Remove-CsCallQueue.md) [New-CsComplianceRecordingForCallQueueTemplate](./New-CsComplianceRecordingForCallQueueTemplate.md) -[Set-CsComplianceRecordingForCallQueueTemplate](./Set-CsComplianceRecordingForCallQueueTemplate.md) - [Get-CsComplianceRecordingForCallQueueTemplate](./Get-CsComplianceRecordingForCallQueueTemplate.md) -[Remove-CsComplianceRecordingForCallQueueTemplate](./Remove-CsComplianceRecordingForCallQueueTemplate.md) +[Set-CsComplianceRecordingForCallQueueTemplate](./Set-CsComplianceRecordingForCallQueueTemplate.md) +[Remove-CsComplianceRecordingForCallQueueTemplate](./Remove-CsComplianceRecordingForCallQueueTemplate.md) From b1db80e2fec64b3893e9486d71a87d19fdbe7a29 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 10:55:55 -0700 Subject: [PATCH 15/25] Update Get-CsSharedCallQueueHistoryTemplate.md --- .../teams/Get-CsSharedCallQueueHistoryTemplate.md | 15 +++++++++++---- 1 file changed, 11 insertions(+), 4 deletions(-) diff --git a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md index c6f464fd77..f1607094b5 100644 --- a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -Get-SharedCallQueueHistoryTemplate -Identity +Get-SharedCallQueueHistoryTemplate -Id ``` ## DESCRIPTION @@ -28,14 +28,21 @@ Use the Get-SharedCallQueueHistory cmdlet to list the Shared Call Queue History ### -------------------------- Example 1 -------------------------- ``` -Get-SharedCallQueueHistoryTemplate -Identity sadfafsasdfaf +Get-SharedCallQueueHistoryTemplate -Id 3a4b3d9b-91d8-4fbf-bcff-6907f325842c ``` -This example creates a new Shared CallQueue History template. +This example retrieves the Shared Call Queue History Template with the Id `3a4b3d9b-91d8-4fbf-bcff-6907f325842c` + +### -------------------------- Example 2 -------------------------- +``` +Get-SharedCallQueueHistoryTemplate +``` + +This example retrieves all the Shared Call Queue History Templates ## PARAMETERS -### -Identity +### -Id The Id of the shared call queue history template. ```yaml From 22d6f7fe679f34717f425ad346477484108623f2 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:09:37 -0700 Subject: [PATCH 16/25] Update New-CsSharedCallQueueHistoryTemplate.md --- .../New-CsSharedCallQueueHistoryTemplate.md | 43 +++++++++++++++++-- 1 file changed, 39 insertions(+), 4 deletions(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index 76477c600d..edbeebe8ab 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -15,8 +15,8 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -New-SharedCallQueueHistoryTemplate -Name -Description -``` +New-SharedCallQueueHistoryTemplate -Name -Description [-IncomingMissedCalls ] [-AnsweredAndOutboundCalls ] +``` ## DESCRIPTION Use the New-SharedCallQueueHistory cmdlet to create a Shared Call Queue History template. @@ -28,10 +28,10 @@ Use the New-SharedCallQueueHistory cmdlet to create a Shared Call Queue History ### -------------------------- Example 1 -------------------------- ``` -New-SharedCallQueueHistoryTemplate -Name "Customer Service" -Description "Required before/during call" +New-SharedCallQueueHistoryTemplate -Name "Customer Service" -Description "Missed:All Answered:Auth" -IncomingMissedCall XXXXXX -AnsweredAndOutboundCalls XXXXX ``` -This example creates a new Shared CallQueue History template. +This example creates a new Shared CallQueue History template where incoming missed calls are shown to authorized users and agents and, answered and outbound calls are shown to authorized users only. ## PARAMETERS @@ -67,6 +67,41 @@ Accept pipeline input: False Accept wildcard characters: False ``` +### -IncomingMissedCalls +A description for the shared call queue history template. + +PARAMVALUE: Off | AuthorizedUsersOnly | AuthorizedUsersAndAgents + +```yaml +Type: Object +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: False +Position: Named +Default value: Off +Accept pipeline input: False +Accept wildcard characters: False +``` + +### -AnsweredAndOutboundCalls +A description for the shared call queue history template. + +PARAMVALUE: Off | AuthorizedUsersOnly | AuthorizedUsersAndAgents + +```yaml +Type: Object +Parameter Sets: (All) +Aliases: +applicable: Microsoft Teams + +Required: False +Position: Named +Default value: Off +Accept pipeline input: False +Accept wildcard characters: False +``` ### CommonParameters This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216). From 7937d052f7ed809b88c811517e83d754257e34f2 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:11:17 -0700 Subject: [PATCH 17/25] Update Remove-CsSharedCallQueueHistoryTemplate.md --- .../teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md index 85a9a6ab1b..b50b153b93 100644 --- a/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Remove-CsSharedCallQueueHistoryTemplate.md @@ -31,7 +31,7 @@ Use the Remove-CsSharedCallQueueHistoryTemplate cmdlet to delete a Shared Call Q Remove-CsSharedCallQueueHistoryTemplate -Id 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01 ``` -This example deletes the Shared Call Queue History template with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01. If no Compliance Recording for Call Queue template exists with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01, then this example generates an error. +This example deletes the Shared Call Queue History template with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01. If no Shared Call Queue History template exists with the identity 5e3a575e-1faa-49ff-83c2-5cf1c36c0e01, then this example generates an error. ## PARAMETERS @@ -44,7 +44,7 @@ Parameter Sets: (All) Aliases: applicable: Microsoft Teams -Required: False +Required: True Position: Named Default value: None Accept pipeline input: False From 0e857a345d1f68cb2b3821ac8da95b114119e9f6 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:11:44 -0700 Subject: [PATCH 18/25] Update Get-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md index f1607094b5..961f43a464 100644 --- a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -Get-SharedCallQueueHistoryTemplate -Id +Get-SharedCallQueueHistoryTemplate -Id [] ``` ## DESCRIPTION From 23ab8e84e01205eba01d7b57f5ad77a66c4fc95f Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:12:04 -0700 Subject: [PATCH 19/25] Update New-CsSharedCallQueueHistoryTemplate.md --- teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index edbeebe8ab..606c800e00 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -New-SharedCallQueueHistoryTemplate -Name -Description [-IncomingMissedCalls ] [-AnsweredAndOutboundCalls ] +New-SharedCallQueueHistoryTemplate -Name -Description [-IncomingMissedCalls ] [-AnsweredAndOutboundCalls ] [] ``` ## DESCRIPTION From 35640ab9750d1ba612bcacda61800434a2600931 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:16:35 -0700 Subject: [PATCH 20/25] Update Set-CsSharedCallQueueHistoryTemplate.md --- .../teams/Set-CsSharedCallQueueHistoryTemplate.md | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md index f6ac2cff2e..233fb5ad6b 100644 --- a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -Set-SharedCallQueueHistoryTemplate -Id +Set-SharedCallQueueHistoryTemplate -Instance [] ``` ## DESCRIPTION @@ -28,14 +28,16 @@ Use the Set-SharedCallQueueHistory cmdlet to change a Shared Call Queue History ### -------------------------- Example 1 -------------------------- ``` -$set-SharedCallQueueHistoryTemplate -Id $abc +$SharedCQHistory = Get-CsSharedCallQueueHistory -Id 66f0dc32-d344-4bb1-b524-027d4635515c +$SharedCQHisotry.AnsweredAndOutboundCalls = "AuthorizedUsersAndAgents" +Set-CsSharedCallQueueHistoryTemplate -Instance $SharedCQHistory ``` -This example creates a new Shared CallQueue History template. +This example sets the AnsweredOutboundCalls value in the Shared Call History Template with the Id `66f0dc32-d344-4bb1-b524-027d4635515c` ## PARAMETERS -### -Id +### -Instance The instance of the shared call queue history template to change. ```yaml From 779b9bc105391e41f11077e3f6178b27f53f1071 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:20:01 -0700 Subject: [PATCH 21/25] Update New-CsCallQueue.md --- teams/teams-ps/teams/New-CsCallQueue.md | 16 ++++++++++++++++ 1 file changed, 16 insertions(+) diff --git a/teams/teams-ps/teams/New-CsCallQueue.md b/teams/teams-ps/teams/New-CsCallQueue.md index a353d3f20e..9b3efc6406 100644 --- a/teams/teams-ps/teams/New-CsCallQueue.md +++ b/teams/teams-ps/teams/New-CsCallQueue.md @@ -1617,6 +1617,22 @@ Accept pipeline input: False Accept wildcard characters: False ``` +### -SharedCallQueueHistoryTemplateId + +The SharedCallQueueHistoryTemplateId parameter indicates the Shared Call Queue History template to apply to the call queue. + +```yaml +Type: String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + ### -ShouldOverwriteCallableChannelProperty A Teams Channel can only be linked to one Call Queue at a time. To force reassignment of the Teams Channel to a new Call Queue, set this to $true. From e3719b670449408cb02f62ce30054b0590d96f94 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:20:56 -0700 Subject: [PATCH 22/25] Update Set-CsCallQueue.md --- teams/teams-ps/teams/Set-CsCallQueue.md | 16 ++++++++++++++++ 1 file changed, 16 insertions(+) diff --git a/teams/teams-ps/teams/Set-CsCallQueue.md b/teams/teams-ps/teams/Set-CsCallQueue.md index 86870c575d..41e4c3e488 100644 --- a/teams/teams-ps/teams/Set-CsCallQueue.md +++ b/teams/teams-ps/teams/Set-CsCallQueue.md @@ -1637,6 +1637,22 @@ Accept pipeline input: False Accept wildcard characters: False ``` +### -SharedCallQueueHistoryTemplateId + +The SharedCallQueueHistoryTemplateId parameter indicates the Shared Call Queue History template to apply to the call queue. + +```yaml +Type: String +Parameter Sets: (All) +Aliases: + +Required: False +Position: Named +Default value: None +Accept pipeline input: False +Accept wildcard characters: False +``` + ### -ShouldOverwriteCallableChannelProperty A Teams Channel can only be linked to one Call Queue at a time. To force reassignment of the Teams Channel to a new Call Queue, set this to $true. From 1c3079fd14c10cc22f877b825f33c70bca32bd1f Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:23:52 -0700 Subject: [PATCH 23/25] Update New-CsSharedCallQueueHistoryTemplate.md --- .../teams/New-CsSharedCallQueueHistoryTemplate.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md index 606c800e00..18ce112829 100644 --- a/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/New-CsSharedCallQueueHistoryTemplate.md @@ -1,8 +1,8 @@ --- external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml -online version: https://learn.microsoft.com/powershell/module/teams/New-SharedCallQueueHistoryTemplate +online version: https://learn.microsoft.com/powershell/module/teams/New-CsSharedCallQueueHistoryTemplate applicable: Microsoft Teams -title: New-SharedCallQueueHistoryTemplate +title: New-CsSharedCallQueueHistoryTemplate schema: 2.0.0 manager: author: tomkau @@ -19,7 +19,7 @@ New-SharedCallQueueHistoryTemplate -Name -Description [-Incomi ``` ## DESCRIPTION -Use the New-SharedCallQueueHistory cmdlet to create a Shared Call Queue History template. +Use the New-CsSharedCallQueueHistory cmdlet to create a Shared Call Queue History template. > [!CAUTION] > This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. @@ -28,7 +28,7 @@ Use the New-SharedCallQueueHistory cmdlet to create a Shared Call Queue History ### -------------------------- Example 1 -------------------------- ``` -New-SharedCallQueueHistoryTemplate -Name "Customer Service" -Description "Missed:All Answered:Auth" -IncomingMissedCall XXXXXX -AnsweredAndOutboundCalls XXXXX +New-CsSharedCallQueueHistoryTemplate -Name "Customer Service" -Description "Missed:All Answered:Auth" -IncomingMissedCall XXXXXX -AnsweredAndOutboundCalls XXXXX ``` This example creates a new Shared CallQueue History template where incoming missed calls are shown to authorized users and agents and, answered and outbound calls are shown to authorized users only. From f48001fd943084462eae17e73f91e34538e150fe Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:24:35 -0700 Subject: [PATCH 24/25] Update Get-CsSharedCallQueueHistoryTemplate.md --- .../teams/Get-CsSharedCallQueueHistoryTemplate.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md index 961f43a464..b4f72a53e4 100644 --- a/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Get-CsSharedCallQueueHistoryTemplate.md @@ -1,8 +1,8 @@ --- external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml -online version: https://learn.microsoft.com/powershell/module/teams/Get-SharedCallQueueHistoryTemplate +online version: https://learn.microsoft.com/powershell/module/teams/Get-CsSharedCallQueueHistoryTemplate applicable: Microsoft Teams -title: Get-SharedCallQueueHistoryTemplate +title: Get-CsSharedCallQueueHistoryTemplate schema: 2.0.0 manager: author: tomkau @@ -15,11 +15,11 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -Get-SharedCallQueueHistoryTemplate -Id [] +Get-CsSharedCallQueueHistoryTemplate -Id [] ``` ## DESCRIPTION -Use the Get-SharedCallQueueHistory cmdlet to list the Shared Call Queue History templates +Use the Get-CsSharedCallQueueHistory cmdlet to list the Shared Call Queue History templates > [!CAUTION] > This cmdlet will only work for customers that are participating in the Voice Applications private preview for this feature. General Availability for this functionality has not been determined at this time. @@ -28,14 +28,14 @@ Use the Get-SharedCallQueueHistory cmdlet to list the Shared Call Queue History ### -------------------------- Example 1 -------------------------- ``` -Get-SharedCallQueueHistoryTemplate -Id 3a4b3d9b-91d8-4fbf-bcff-6907f325842c +Get-CsSharedCallQueueHistoryTemplate -Id 3a4b3d9b-91d8-4fbf-bcff-6907f325842c ``` This example retrieves the Shared Call Queue History Template with the Id `3a4b3d9b-91d8-4fbf-bcff-6907f325842c` ### -------------------------- Example 2 -------------------------- ``` -Get-SharedCallQueueHistoryTemplate +Get-CsSharedCallQueueHistoryTemplate ``` This example retrieves all the Shared Call Queue History Templates From 0129f22c7482df6a0ac479fec4b834c24572db97 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Wed, 23 Apr 2025 11:25:17 -0700 Subject: [PATCH 25/25] Update Set-CsSharedCallQueueHistoryTemplate.md --- .../teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md index 233fb5ad6b..92fa9e190d 100644 --- a/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md +++ b/teams/teams-ps/teams/Set-CsSharedCallQueueHistoryTemplate.md @@ -1,8 +1,8 @@ --- external help file: Microsoft.Rtc.Management.Hosted.dll-help.xml -online version: https://learn.microsoft.com/powershell/module/teams/Set-SharedCallQueueHistoryTemplate +online version: https://learn.microsoft.com/powershell/module/teams/Set-CsSharedCallQueueHistoryTemplate applicable: Microsoft Teams -title: Set-SharedCallQueueHistoryTemplate +title: Set-CsSharedCallQueueHistoryTemplate schema: 2.0.0 manager: author: tomkau @@ -15,7 +15,7 @@ ms.reviewer: williamlooney ## SYNTAX ```powershell -Set-SharedCallQueueHistoryTemplate -Instance [] +Set-CsSharedCallQueueHistoryTemplate -Instance [] ``` ## DESCRIPTION