Default overallocation cap (#13920)

Created a new FAQ in the Manage portal showing how to get assistance in removing the default overallocation cap. Updated the index as well.

Author: JoseB-RDC

subscriptions/faq/admin/managing/includes/overallocation.md

@@ -0,0 +1,15 @@
+---
+title: What does it mean when the portal says I have "reached the default overallocation cap?"
+description: This article shows instructions on how to get assistance in removing the default overallocation cap.
+comment:  SMEs are Jose Becerra and Aaron Mast.
+ms.faqid: group1_11
+ms.topic: include
+ms.assetid: 
+author: joseb-rdc
+ms.author: amast
+ms.date: 05/12/2025
+---
+
+## What does it mean when the portal says I have "reached the default overallocation cap?"
+
+Default overallocation restrictions are in place to protect agreements from assigning far more subscriptions than were purchased. If you have a legitimate business case for overallocating more subscriptions, our [support team can assist you](https://manage.visualstudio.com/GetHelp/AssistedSupport?mkt). Select your agreement ID, set "Managing subscribers" as your category, and "How do I remove the default overallocation cap?" as your question.

subscriptions/faq/admin/managing/index.md

@@ -5,7 +5,7 @@ ms.faqid: Section1
 ms.topic: conceptual
 author: joseb-rdc
 ms.author: amast
-ms.date: 09/24/2024
+ms.date: 05/12/2025
 ---
 
 # Managing Visual Studio subscriptions
@@ -22,6 +22,8 @@ ms.date: 09/24/2024
 
 [!INCLUDE [Why is the portal not showing the correct number of subscriptions for my agreement?](includes/incorrect-subscription-quantity.md)]
 
+[!INCLUDE [What does it mean when the portal says I have "reached the default overallocation cap?"](includes/overallocation.md)]
+
 [!INCLUDE [How can I select an end date for a subscription?](includes/select-end-date.md)]
 
 [!INCLUDE [Why does my SLP agreement have an end date, and why is it sometimes different for my subscribers?](includes/slp-end-dates.md)]