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subscriptions/sign-in-issues.md

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author: joseb-rdc
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ms.author: amast
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manager: shve
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ms.date: 04/23/2025
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ms.date: 07/24/2025
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ms.topic: conceptual
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description: Review potential sign-in troubleshooting steps for Visual Studio subscriptions, including Microsoft Accounts (MSA) limitations, failures due to aliases or deleted addresses.
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---
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| Benefit Name | Use updated email address? | If subscriber hasn't activated the benefit yet | If subscriber activated with the previous sign-in email address | If the subscriber is using an alternate email address |
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| ------------------------ | -------------------------- |--------------------------------- | --------------------------- |------------------------------------ |
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| Power BI Pro <br>Microsoft 365 apps for Enterprise <br>PARASOFT Virtualize/SOAtest Professional Desktop <br>WhiteSource Bolt <br>DataCamp - 3-month subscription <br>CODE Magazine | No | Use new sign-in email address to | Continue using the old email address for access. | N/A |
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| Power BI Pro <br>Microsoft 365 apps for Enterprise <br>DataCamp - 3-month subscription <br>CODE Magazine | No | Use new sign-in email address to | Continue using the old email address for access. | N/A |
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| Pluralsight <br>LinkedIn Learning <br>Dometrain <br>DevForge | No | Access can be created using any email address. Once it's created, it will not change even if an admin updates the subscriber's sign in email. | Access can be created using any email address. Once it's created, it will not change even if an admin updates the subscriber's sign in email. | Access can be created using any email address. Once it's created, it will not change even if an admin updates the subscriber's sign in email. |
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| Visual Studio LIVE! Events discount | No | No email address is needed. | No email address is needed. | No email address is needed. |
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| GitHub Enterprise | No\* | This benefit is set up by the GitHub admin in your org. Subscribers should use the email address where their invitation was sent. | This benefit is set up by the GitHub admin in your org. Subscribers should use the email address where their invitation was sent. | This benefit is set up by the GitHub admin in your org. Subscribers should use the email address where their invitation was sent. |

subscriptions/using-the-subscriber-portal.md

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author: joseb-rdc
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ms.author: amast
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manager: shve
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ms.date: 04/28/2025
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ms.date: 07/24/2025
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ms.topic: overview
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description: Explore the full range of benefits available with your Visual Studio subscriptions from the subscription portal, including tools, services, and partner offers.
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### Professional Development
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This category contains benefits such as online training from Microsoft and our partners, as well as a subscription to MSDN Magazine, all to help you advance your development skills and stay abreast of all things code.
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This category contains benefits such as online training from Microsoft and our partners, as well as a subscription to CODE Magazine, all to help you advance your development skills and stay abreast of all things code.
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### Support
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subscriptions/vs-community-support-options.md

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author: joseb-rdc
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ms.author: amast
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manager: shve
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ms.date: 09/11/2024
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ms.date: 07/24/2025
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ms.topic: conceptual
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description: Learn about the various community-based support offerings in Visual Studio subscriptions
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Within each area, there are updates, problem reports, discussion of new features, and more. You can also report problems and request new features.
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> [!IMPORTANT]
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> Visual Studio for Mac was retired on August 31, 2024 in accordance with [Microsoft’s Modern Lifecycle Policy](https://learn.microsoft.com/lifecycle/policies/modern).
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>
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> [Learn more about support timelines and alternatives](/visualstudio/mac/what-happened-to-vs-for-mac).
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## Microsoft Q&A
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Have a technical product question? Find it on Microsoft Q&A – the home for technical questions and answers at Microsoft.
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0. For **Step 2: Code of Conduct** read the Code of Conduct and then select the checkbox to indicate your acceptance of the Code of Conduct and Terms of Service.
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0. Select **Register** to finish setting up your profile.
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You're now ready to use the community portal. The home page has news about the community. To see content specific to the communities you joined, select the **Community Hubs** drop-down at the top of the page and choose a community from your list. You can always add communities to the list by selecting **Browse All Community Hubs**, selecting on the hub of your choice, and then selecting **Join**.
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You're now ready to use the community portal. The home page has news about the community. To see content specific to the communities you joined, select the **Community Hubs** drop-down at the top of the page and choose a community from your list. You can always add communities to the list by selecting **Browse All Community Hubs**, selecting on the hub of your choice, and then selecting **Join**.
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## Azure on Microsoft Q&A
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