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1 | 1 | --- |
2 | 2 | title: Company account verification requirements |
3 | 3 | description: Company account verification requirements related to the European Union Digital Services Act |
4 | | -ms.date: 2/17/2025 |
| 4 | +ms.date: 2/27/2025 |
5 | 5 | ms.topic: article |
6 | 6 | keywords: store policies agreement archive DSA |
7 | 7 | ms.localizationpriority: high |
@@ -91,23 +91,34 @@ Then, expand and edit the **Contact Info** section. Select **Update**. |
91 | 91 |  |
92 | 92 |
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93 | 93 | > [!NOTE] |
94 | | -> Uploaded documents must go through a review process. As a result, it may take significantly longer to veritfy your account, compared to entering a valid DUNS ID. |
| 94 | +> Uploaded documents must go through a review process. As a result, it may take significantly longer to verify your account, compared to entering a valid DUNS ID. |
95 | 95 |
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96 | 96 | 6. Expand the **Contact Information for Customers** tab. Fill out all required fields, then **Save**. |
97 | 97 |
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98 | 98 |  |
99 | 99 |
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| 100 | +## Check compliance status as per EU Digital Services Act |
| 101 | + |
| 102 | +To check your compliance status, visit the **Partner Center > Account Settings > Legal Info** page and select the **Developer** tab, as per the instructions above. |
| 103 | + |
| 104 | +The **EU Digital Service Act compliance status** field displays the compliance status of your account. |
| 105 | + |
| 106 | +> [!NOTE] |
| 107 | +> The **Vetting status** field reflects the status of all verification checks. Some of these checks may be unrelated to the EU Digital Services Act. The **EU Digital Service Act compliance status** field is scoped to the specific verification checks detailed in this article. |
| 108 | +
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| 109 | + |
| 110 | + |
| 111 | + |
100 | 112 | ### Common issues when submitting information |
101 | 113 |
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102 | 114 | Submitted information should be checked for accuracy. Keep the following tips in mind with providing your information. |
103 | 115 |
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104 | 116 | * We recommend using the **Edge** browser while making these updates, as it may reduce possible errors. |
105 | | -* Some users experience the **Save** button being greyed out. This usually indicates a formatting error with the provided information. Possible reasons include: |
106 | | - - The phone number you provide requires “+” and the country code. For example, a United States phone number starts with “+1”. |
107 | | - - Submitted zip codes must included spaces when necessary. |
| 117 | +* Some users experience the **Save** button being greyed out. This usually indicates a formatting error with the provided information. Possible reasons include: |
| 118 | + - Submitted zip codes must include spaces when necessary. |
108 | 119 | - Submitted Website URLs are required to start with `https://`. |
109 | | - - The primary contact (aka seller contact email provided should not be a generic email or a group aliass. An an OTP (one time password) will be sent to verify the email is valid. We do not allow plus addressing ([email protected]) |
110 | | - - If a primary contact email is updated, make sure to vertify the email with OTP using ‘Verify email’ button. |
| 120 | + - The primary contact (aka seller contact email provided should not be a generic email or a group aliass. An OTP (one time password) will be sent to verify the email is valid. We do not allow plus addressing ([email protected]) |
| 121 | + - If a primary contact email is updated, make sure to verify the email with OTP using ‘Verify email’ button. |
111 | 122 | - If a new address is provided for customer contact information, it will likely need to be validated. Validate by clicking on the **Validate address** button that appears. If the button is not present, no action is required. |
112 | 123 |
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