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title: Microsoft Store Policies
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description: Products on the Store must meet our certification standards, offer customers a truly useful and engaging experience, and provide a good fit for the Store.
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- Implement a method for review and detection of content that is in violation of your terms or guidelines and take enforcement actions.
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- Comply with all legal and regulatory requirements regarding operations of digital storefronts.
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<sup>1</sup>"Store" or "Microsoft Store" means a Microsoft owned or operated platform, however named, through which Apps may be offered to or acquired by Customers. Unless otherwise specified, Store includes the Microsoft Store, the Windows Store, the Xbox Store, Microsoft Store for Business, and Microsoft Store for Education.
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## Certification Appeal Process
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All products should adhere to the Microsoft Store Policies listed above. If your product failed in the review process, please review the policies to understand the reason for failure. To ask a question about the review or certification status of a product, you can send an email to [[email protected]](mailto:[email protected]).
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### Microsoft Store complaint and appeal statistics for FY2022
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### Microsoft Store complaint and appeal statistics
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Numbers as reported on 8/1/2022
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Numbers reported on 8/1/2023 (from 7/1/2022 through 6/30/2023)
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