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Business Requirements Document - Additional Sections

Sections to add to the BRD after Section 12 (Risk Assessment) and before Section 17 (Approvals).


18. Compliance and Legal Requirements

18.1 Data Protection and GDPR

GDPR Compliance:

  • System shall comply with UK GDPR and Data Protection Act 2018
  • Data Protection Impact Assessment (DPIA) required before production deployment
  • Personal data processing must be documented and justified
  • Data minimisation: Only collect and store necessary personal information

Data Subject Rights:

  • Right to access: Users can request their data
  • Right to erasure: Users can request data deletion (Right to be Forgotten)
  • Right to rectification: Users can correct inaccurate data
  • Data portability: Users can export their data

Data Retention:

  • Query logs: Retained for 90 days for analytics, then anonymised or deleted
  • User accounts: Retained whilst account active, deleted 30 days after account closure
  • Knowledge base content: Retained indefinitely (no personal data)
  • Audit logs: Retained for 7 years for compliance purposes

Data Processing Agreements:

  • Third-party service providers (OpenAI, hosting) must have Data Processing Agreements
  • Ensure data processing occurs within UK/EU where possible
  • Document all data transfers outside UK/EU

18.2 Legal and Liability

Terms of Service:

  • User agreement required before system access
  • Clear liability limitations for generated code
  • Intellectual property rights clarification
  • Acceptable use policy

Liability Disclaimers:

  • Generated code is provided "as-is" without warranty
  • Users responsible for reviewing and testing all generated code
  • Organisation not liable for errors in AI-generated content
  • Human review required before production deployment

Intellectual Property:

  • Knowledge base content: Organisation owns copyright
  • Generated code: User owns, subject to organisation's IP policies
  • System code: Organisation proprietary

18.3 Third-Party Agreements

Service Provider Agreements:

  • OpenAI API: Review terms of service and data processing agreement
  • Hosting provider: Ensure SLA and data residency requirements met
  • Vector database provider: Confirm data storage and processing terms

Vendor Risk Management:

  • Assess vendor security and compliance certifications
  • Document vendor dependencies and contingency plans
  • Regular review of vendor terms and pricing

19. Audit and Governance

19.1 Audit Trail Requirements

System Audit Logging:

  • All user queries logged with timestamp, user ID, and query text
  • All code generation requests logged with generated code
  • All system configuration changes logged
  • All access attempts (successful and failed) logged
  • All administrative actions logged

Audit Log Retention:

  • Query logs: 90 days
  • Security events: 1 year
  • Administrative actions: 7 years
  • Compliance logs: 7 years (regulatory requirement)

Audit Log Access:

  • Logs accessible to authorised administrators only
  • Regular audit log reviews (monthly)
  • Audit log integrity protection (prevent tampering)

19.2 Access Audit Procedures

Regular Access Reviews:

  • Quarterly review of user access permissions
  • Annual review of administrative access
  • Immediate review upon role changes or departures
  • Document all access review activities

Access Monitoring:

  • Monitor for unusual access patterns
  • Alert on privileged access usage
  • Track failed authentication attempts

19.3 Change Control Process

Requirements Change Management:

  • All requirement changes must be documented
  • Change requests require stakeholder approval
  • Impact assessment required for all changes
  • Version control maintained for all requirement documents

Configuration Management:

  • All system configurations version controlled
  • Changes require approval and testing
  • Rollback procedures documented
  • Configuration changes logged

19.4 Project Governance

Governance Structure:

  • Project Sponsor: Final decision authority
  • Technical Lead: Technical decisions and architecture
  • Vena SME: Content and domain decisions
  • Project Manager: Timeline and resource coordination

Decision Authority:

  • Architecture decisions: Technical Lead + Project Sponsor
  • Scope changes: Project Sponsor approval required
  • Budget changes: Finance + Project Sponsor approval
  • Timeline changes: Project Manager + Sponsor approval

Reporting:

  • Weekly status reports to core team
  • Monthly reports to sponsors
  • Quarterly business reviews
  • Ad-hoc reports for critical issues

20. Security and Data Protection

20.1 Security Requirements

Authentication and Authorisation:

  • Strong password requirements (Phase 2)
  • Multi-factor authentication for administrators (Phase 2)
  • Role-based access control (Phase 2)
  • Session management with automatic timeout
  • API key management for system integrations

Data Encryption:

  • Data encrypted in transit (HTTPS/TLS)
  • Data encrypted at rest (database encryption)
  • API keys stored securely (environment variables, key management)
  • Sensitive configuration data encrypted

Input Validation:

  • All user inputs validated and sanitised
  • Protection against injection attacks (SQL, code injection)
  • Rate limiting to prevent abuse
  • Input size limits enforced

Security Monitoring:

  • Intrusion detection and prevention
  • Security event logging and alerting
  • Regular security vulnerability scanning
  • Penetration testing before production (Phase 2)

20.2 Data Privacy

Personal Data Handling:

  • Minimise collection of personal data
  • Anonymise data where possible for analytics
  • Clear privacy notice for users
  • Consent management for data processing

Data Residency:

  • Prefer UK/EU data storage where possible
  • Document any data transfers outside UK/EU
  • Ensure third-party providers meet data residency requirements

Data Breach Procedures:

  • Incident response plan documented
  • Data breach notification procedures (72 hours for GDPR)
  • Regular testing of incident response procedures
  • Communication plan for stakeholders

20.3 Compliance Certifications

Target Certifications (Future):

  • ISO 27001: Information Security Management (if required)
  • SOC 2 Type II: Security and availability controls (if selling externally)
  • Cyber Essentials: Basic cyber security certification

Current Phase:

  • Phase 1: Basic security controls and GDPR compliance
  • Phase 2: Enhanced security and certification preparation

Updated Table of Contents

Add these sections to the Table of Contents:

  1. Compliance and Legal Requirements
  2. Audit and Governance
  3. Security and Data Protection

(Existing sections 13-16 remain, then new sections 18-20, then section 17 Approvals)


Sections prepared: January 5, 2026