diff --git a/core/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/AgencyMetadata.java b/core/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/AgencyMetadata.java
index f81e5988cc..b9afb509e4 100644
--- a/core/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/AgencyMetadata.java
+++ b/core/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/AgencyMetadata.java
@@ -10,8 +10,8 @@ public class AgencyMetadata {
   public AgencyMetadata(String name, String url, String phone, String email, String timezone) {
     this.name = name;
     this.url = url;
-    this.phone = phone.isEmpty() ? "N/A" : phone;
-    this.email = email.isEmpty() ? "N/A" : email;
-    this.timezone = timezone.isEmpty() ? "N/A" : timezone;
+    this.phone = phone.isEmpty() ? "" : phone;
+    this.email = email.isEmpty() ? "" : email;
+    this.timezone = timezone.isEmpty() ? "" : timezone;
   }
 }
diff --git a/main/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/model/FeedMetadata.java b/main/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/model/FeedMetadata.java
index de38c4b457..e35020b240 100644
--- a/main/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/model/FeedMetadata.java
+++ b/main/src/main/java/org/mobilitydata/gtfsvalidator/reportsummary/model/FeedMetadata.java
@@ -431,16 +431,15 @@ private void loadFeedInfo(
     var info = feedTable.getEntities().isEmpty() ? null : feedTable.getEntities().get(0);
 
     feedInfo.put(
-        JsonReportFeedInfo.FEED_INFO_PUBLISHER_NAME,
-        info == null ? "N/A" : info.feedPublisherName());
+        JsonReportFeedInfo.FEED_INFO_PUBLISHER_NAME, info == null ? "" : info.feedPublisherName());
     feedInfo.put(
-        JsonReportFeedInfo.FEED_INFO_PUBLISHER_URL, info == null ? "N/A" : info.feedPublisherUrl());
+        JsonReportFeedInfo.FEED_INFO_PUBLISHER_URL, info == null ? "" : info.feedPublisherUrl());
     feedInfo.put(
         JsonReportFeedInfo.FEED_INFO_FEED_CONTACT_EMAIL,
-        info == null ? "N/A" : info.feedContactEmail());
+        info == null ? "" : info.feedContactEmail());
     feedInfo.put(
         JsonReportFeedInfo.FEED_INFO_FEED_LANGUAGE,
-        info == null ? "N/A" : info.feedLang().getDisplayLanguage());
+        info == null ? "" : info.feedLang().getDisplayLanguage());
     if (feedTable.hasColumn(GtfsFeedInfo.FEED_START_DATE_FIELD_NAME)) {
       if (info != null) {
         LocalDate localDate = info.feedStartDate().getLocalDate();
@@ -458,7 +457,7 @@ private void loadFeedInfo(
   private String checkLocalDate(LocalDate localDate) {
     String displayDate;
     if (localDate.toString().equals(LocalDate.EPOCH.toString())) {
-      displayDate = "N/A";
+      displayDate = "";
     } else {
       displayDate = localDate.toString();
     }
@@ -568,12 +567,12 @@ public void loadServiceWindow(
     } finally {
       DateTimeFormatter formatter = DateTimeFormatter.ofPattern("MMMM d, yyyy");
       if ((earliestStartDate == null) && (latestEndDate == null)) {
-        feedInfo.put(JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, "N/A");
+        feedInfo.put(JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, "");
       } else if (earliestStartDate == null && latestEndDate != null) {
         feedInfo.put(JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, latestEndDate.format(formatter));
       } else if (latestEndDate == null && earliestStartDate != null) {
         if (earliestStartDate.isAfter(latestEndDate)) {
-          feedInfo.put(JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, "N/A");
+          feedInfo.put(JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, "");
         } else {
           feedInfo.put(
               JsonReportFeedInfo.FEED_INFO_SERVICE_WINDOW, earliestStartDate.format(formatter));
diff --git a/main/src/main/resources/report.html b/main/src/main/resources/report.html
index 813ef72028..fc82915a68 100644
--- a/main/src/main/resources/report.html
+++ b/main/src/main/resources/report.html
@@ -269,10 +269,10 @@ <h4>Feed Info</h4>
                         <div th:with="isNotServiceWindow=${info.key != 'Service Window Start' and info.key != 'Service Window End'}">
                             <dd th:if="${isNotServiceWindow}" th:text="${info.key} + ':'" />
                             <dt th:if="${isNotServiceWindow}">
-                            <span th:if="${info.key.contains('URL') and info.value != 'N/A'}">
+                            <span th:if="${info.key.contains('URL') and not info.value.isEmpty()}">
                                 <a th:href="${info.value}" target="_blank" th:text="${info.value}" />
                             </span>
-                                <span th:if="${info.key.contains('URL') and info.value == 'N/A'}" th:text="${info.value}"></span>
+                                <span th:if="${info.value.isEmpty()}">N/A</span>
                                 <span th:unless="${info.key.contains('URL')}" th:text="${info.value}"/>
                                 <span th:if="${info.key == 'Service Window'}" >
                                      <a href="#" class="tooltip" onclick="event.preventDefault();"><span>(?)</span>