Update exam checklist.

Author: yenchiah

exam.md

@@ -107,7 +107,7 @@ Problem handling:
 - [x] If a student has a problem logging in to ANS, email the digital test office and ask them to create a temporary password for the student to log in. The password is only valid for a short time (roughly 15 minutes). You can also do this by yourself (go to `Taking -> Participants` and click on the three dots button near the student name).
 - [x] If students can log in to ANS but do not see the exam, we can manually add them to the ANS system by searching their student ID. This can be done by clicking the timeslot in ANS and clicking on the "Add learner" button. But if the student ID number (or name) does not appear on the ANS system, email the digital test office to ask them to resolve the problem.
 - [x] The general rule is that we cannot allow students to enter the exam room after 30 minutes. However, there is a chance that students can take the exam after 30 minutes if they are very late, providing that nobody has left the room (which means no possibility of exchanging information). In this case, allow the student to do the test but communicate with the student that the exam can be invalid (which may need approval). Later, email the program coordinator/director to report the case and ask for approval.
-- [x] If the Jupyter Notebook icon on the desktop is missing, or the Jupyter Notebook icon is there but nothing happens after clicking on it, tell the technical support to fix that. It could be the problem that students are not logged in using their own account (sometimes the technical support people just log everyone in general), and there seems to be some weird permission problems in using software if logged in this way.
+- [x] If the Jupyter Notebook icon on the desktop is missing, or the Jupyter Notebook icon is there but nothing happens after clicking on it, tell the technical support to fix that. It could be the problem that students are not logged in using their own account (sometimes the technical support people just log everyone in general), and there seems to be some weird permission problems in using software if logged in this way. According to the technical support people, this is because Jupyter Notebook needs to store temp files on the machine, so students need to log in using their account name and password.
 - [x] If someone forgets to bring ID cards, one option is to still allow the student to take the exam and ask the student to present the ID cards later (e.g., in lectures).
 - [x] If the Jupyter Notebook software is not working, it could be the reason that the technical staff is using a non-guest account when logging into the computer, or it could be some permission setting issues that need rebooting of all machines in the room.