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Copy file name to clipboardExpand all lines: app/email-templates-for-sais-and-schools/changing-consent-process-for-schools.md
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@@ -43,7 +43,7 @@ Mavis is used by school age immunisation service (SAIS) teams across England. Ma
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You may want to let parents and guardians know that future consent requests for school vaccinations will come directly from the NHS, not from the school.
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You can copy and edit this [example email template](LINK) if helpful.
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You can copy and edit this [example email template](changing-consent-process-for-parents.md) if helpful.
Copy file name to clipboardExpand all lines: app/email-templates-for-sais-and-schools/index.md
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## Emails for SAIS teams to send to schools
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-[Request class lists from a school](class-list-request)
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-[Request class lists from a school](class-list-request.md)
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Help a school send pupil information in the right format for uploading files into Mavis
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-[Ask a school to check their details are up to date in Get Information about Schools (GIAS)](check-gias-request)
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-[Tell schools you’re changing the way you manage consent for vaccinations](changing-consent-process-for-schools)
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-[Ask a school to check their details are up to date in Get Information about Schools (GIAS)](check-gias-request.md)
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-[Tell schools you’re changing the way you manage consent for vaccinations](changing-consent-process-for-schools.md)
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Let schools know you’ll be using Mavis to contact parents directly for vaccination consent and explain what information they’ll need to share with you in advance
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## Emails for schools to send to parents
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-[Tell parents about changes to how consent will be requested](changing-consent-process-for-parents)
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-[Tell parents about changes to how consent will be requested](changing-consent-process-for-parents.md)
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Let parents know that future consent requests for school vaccinations will come directly from the NHS, not the school.
Copy file name to clipboardExpand all lines: app/guide/class-lists.md
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7. Select **Continue**. If there are any validation issues, Mavis will not import the file. Correct the issues listed in the file and try again.
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8. Wait for the file to finish uploading.
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Mavis may add a missing NHS number or replace an incorrect one in your upload by searching PDS. (See [See how Mavis uses PDS to find NHS numbers](/guide/importing-cohorts#see-how-mavis-uses-pds-to-find-nhs-numbers))
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Mavis may add a missing NHS number or replace an incorrect one in your upload by searching PDS. (See [See how Mavis uses PDS to find NHS numbers](importing-cohorts.md#see-how-mavis-uses-pds-to-find-nhs-numbers))
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> [!NOTE]
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> If a school does not provide postcodes for every child, you can still upload the class lists. You will have to add any missing NHS numbers manually.
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To review a child changing school, follow the instructions on this page of the user guide:
Copy file name to clipboardExpand all lines: app/guide/consent-responses.md
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To review a child changing school, follow the instructions on this page of the user guide:
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-[Reviewing school moves](/guide/school-moves)
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-[Reviewing school moves](school-moves.md)
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## Reviewing unmatched consent responses
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3. If you click on the child’s record and scroll down, you’ll see who has said what in their consent responses.
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4. Click on the name of the parent whose consent you want to investigate. This opens their consent response, including their contact details.
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5. Contact the parent to discuss the conflicting consent.
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6. If the parent changes their consent decision when you speak to them, add their new response to the child record manually (see [Recording a new consent response](/guide/add-or-remove-consent.md)).
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6. If the parent changes their consent decision when you speak to them, add their new response to the child record manually (see [Recording a new consent response](add-or-remove-consent.md)).
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## Investigating unknown parent contact details in consent response
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If the original parent informs you that the consent response came from somebody without parental responsibility, you need to:
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- mark the consent response as invalid (see [Marking a consent response as invalid](/guide/add-or-remove-consent.md))
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- remove the parent who sent the invalid response from the child record ([see Manually editing individual child records](/guide/editing-cohorts.md))
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- mark the consent response as invalid (see [Marking a consent response as invalid](add-or-remove-consent.md))
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- remove the parent who sent the invalid response from the child record ([see Manually editing individual child records](editing-cohorts.md))
Copy file name to clipboardExpand all lines: app/guide/enabling-psds.md
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Any user can turn this feature on for a session. Once it’s enabled, users with a prescriber role can add PSDs to named children (see [Reviewing and adding PSDs](/guide/reviewing-and-adding-psds/)).
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Any user can turn this feature on for a session. Once it’s enabled, users with a prescriber role can add PSDs to named children (see [Reviewing and adding PSDs](reviewing-and-adding-psds.md)).
Copy file name to clipboardExpand all lines: app/guide/importing-cohorts.md
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href: "/files/cohort-upload-template.xlsx"
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}) }}
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If you haven’t included a child’s NHS number, we’ll retrieve it from the Personal Demographics Service (PDS) - Mavis [automatically searches PDS](/guide/importing-cohorts#see-how-mavis-uses-pds-to-find-nhs-numbers). to find a match for the child, using the information you’ve provided (their date of birth must be correct for this to work).
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If you haven’t included a child’s NHS number, we’ll retrieve it from the Personal Demographics Service (PDS) - Mavis [automatically searches PDS](importing-cohorts.md#see-how-mavis-uses-pds-to-find-nhs-numbers). to find a match for the child, using the information you’ve provided (their date of birth must be correct for this to work).
Copy file name to clipboardExpand all lines: app/guide/manage-consent-reminders.md
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Mavis sends email and text reminders to parents who have not responded to the initial consent request.
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Automatic reminders are sent 1 week before a session takes place. You can change this on the Edit session page (see [Scheduling and editing sessions](/guide/sessions.md)).
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Automatic reminders are sent 1 week before a session takes place. You can change this on the Edit session page (see [Scheduling and editing sessions](sessions.md)).
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You can also send reminders manually. Mavis will then skip the next automatic reminder if it's due to be sent within 3 days.
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