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[[toc]]
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> [!NOTE]
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> We are updating Mavis to improve how you manage clinic invitations. New features will be available by the end of March 2026. We’ve added brief details below about what’s changing, and will update this guide when the new features go live.
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Most teams currently handle clinic bookings outside Mavis. However, you can use Mavis to:
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- invite parents to book a clinic appointment through your local booking service
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- record vaccinations given in clinics (from late March 2026)
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- record vaccinations given in clinics
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## Inviting children who belong to a school but who have not been vaccinated in a school session
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## Inviting children who belong to a school
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Some children may have missed being vaccinated at a school session, for example if they were ill or on holiday at the time of the session.
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To send clinic invitations to children who belong to a school, but were not vaccinated there:
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1. Go to the sessions for schools that you are not going to return to in this vaccination programme.
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2. In each school session, go to the **Send clinic invitations** link (at the bottom of the Overview tab). This will show you a summary of how many invitations will be sent out.
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3.Click the **Send clinic invitations** button.
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3.Select **Send clinic invitations**. Invitations are sent immediately.
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Mavis will send the invitations the next day. Note that there are no automatic reminders for clinic invitations.
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Note that there are no automatic reminders for clinic invitations.
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## Inviting individual children to a clinic
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You can invite children to clinics by using the ‘Invite to community clinic’ button at the bottom of the child’s record – simply click on the button, and an invitation will go out to the parents the next day.
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You can invite individual children to a clinic directly from their record in Mavis. If an invitation has already been sent, you can send a reminder instead.
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1. From the dashboard, go to **Children**.
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2. Find the child you want to invite and open their record.
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3. Select the vaccination programme, either from the tabs at the top or the list in the **Vaccination programmes** area.
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4. Select **Invite to community clinic** at the bottom of the Sessions area. The invitation is sent immediately.
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The same button can be used to send reminders.
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The **Invite to community clinic** button only shows if the child is due the vaccination.
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If the child has already been invited, the button will show as **Send clinic invitation reminder**.
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## If the child is home-schooled or their school is unknown
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## If the child is home-educated or their school is unknown
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Mavis no longer sends automatic clinic invitations to children who are home-schooled or have no known school.
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> [!NOTE]
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> Mavis no longer sends automatic clinic invitations to children who are home-educated or have no known school.
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You will soon be able to send invitations manually to children who:
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You can manually send clinic invitations in bulk to the parents of children who:
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- are home-schooled or have no known school
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- are home-educated or have no known school
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- are due a vaccination for the programme you select
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- have not yet been invited to a clinic
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We expect this feature to be available by the middle of March 2026. We’ll update this guide as soon as it’s live.
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1. From the dashboard, go to **Schools**.
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2. Search for **Home-educated** or **Unknown school**, as needed.
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3. In the search results, select **Home-educated** or **Unknown school** to view the children in those groups.
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4. Select **Send clinic invitations** in the top left of the screen.
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5. Select the programmes you want to send invitations for.
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6. Select **Send clinic invitations**. Invitations are sent immediately.
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## Getting consent to vaccinate
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You can see which children have been invited to a clinic by using the **Invited to clinic** filter in the Schools view.
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You do not necessarily need to get consent in advance for clinics. If a parent accompanies a child to the clinic, their presence is considered implied consent.
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## Getting consent to vaccinate
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If you choose to seek consent in advance, once a parent has booked a clinic slot through your local booking system:
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You do not need to get consent in advance for vaccinations in clinics. If no consent is in place, Mavis will prompt you to record a new consent response before you record the vaccination.
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1. In the **Community clinic** page, go to the **Children** tab and filter for **Needs consent**.
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2. Click into the child’s record and scroll down.
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3. Click on **Send consent request**.
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If you choose to seek consent in advance, you can send a consent request through Mavis to any child who has already been sent a clinic invitation.
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This will trigger an email to the parent or guardian.
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1. From the dashboard, go to **Children**.
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2. Find the child you want to request consent for and open their record.
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3. Select **Send consent request** at the bottom of the Sessions area.
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You could also try to get consent over the phone. To do this:
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This sends a consent request email to the parent or guardian.
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1. In the **Community clinic** page, go to the **Children** tab and filter for **Needs consent**.
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2. Click into the child’s record.
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3. Click on **Record a new consent response**.
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4. Phone the parent and work through the consent flow to record their response in Mavis.
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Note that you cannot record a new consent response given over the phone in advance of the clinic session - only on the day of the vaccination.
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## Recording vaccinations in clinics
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You will soon be able to record vaccinations given in clinics directly from a child’s record in Mavis. We expect this feature to be available by the end of March 2026. We will update this guide when it goes live.
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You can record vaccinations given in clinics directly from a child’s record in Mavis.
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1. Go to the **Children** tab.
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2. Find the child you are about to vaccinate and open their record.
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3. Select the vaccination programme.
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4. Select **Record a vaccination in clinic** near the top of the screen (this button only appears if the child is due the vaccination).
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5. Record a new consent response for the child, if needed.
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6. Update the child’s attendance to mark them as attending the clinic session.
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7. Record the vaccination, specifying the clinic location when prompted.
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