Merge pull request #39 from NHSDigital/re-order-sender-name-page

Sender name minor content changes

Author: jakecosgrove

docs/pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md

@@ -15,11 +15,9 @@ It’s important that your recipients know and trust who has sent them a message
 You can change the:
 
 - [NHS App sender name](#nhs-app-sender-name)<!-- markdownlint-disable-line -->
-- [text message sender name](#text-message-sender-name)
 - [email sender name and from address](#email-sender-name-and-from-address)
 - [reply-to email address](#reply-to-email-address)
-
-## Return addresses for letters
+- [text message sender name](#text-message-sender-name)
 
 You cannot change the return addresses of letters. These are set by NHS Notify’s suppliers and are printed on the envelopes.
 
@@ -50,6 +48,69 @@ If you send NHS App messages on behalf of other organisations or services, you c
 
 To use ODS code overrides, contact the onboarding team.
 
+## Email sender name and 'from' address
+
+Your email sender name is shown in your recipient's inbox when you send them an email. It appears alongside the email address your email was sent from, known as the 'from' address.
+
+{% include components/image-with-caption.html
+    src="email-sender-name-example-nhs-notify.png"
+    alt="A screenshot of an email inbox showing where the email sender name and from address will appear."
+    caption="An example of a recipient's inbox showing your email sender name and 'from' address."
+%}
+
+Before you can send emails, you must choose and provide your email sender name and 'from' address during onboarding.
+
+### Choosing your email sender name
+
+Use an email sender name that clearly represents your NHS organisation or service.
+
+It should help recipients quickly tell who the email is from, for example:
+
+{% include components/inset-text.html
+    text='NHS Vaccination Invitations'
+%}
+
+If you send emails for multiple organisations, such as GP surgeries, your email sender name can be more general. It should still be clear who the sender is and that it can be trusted.
+
+Email sender names should not:
+
+- contain special characters such as .@%\_();
+- use abbreviations and acronyms unless they're well known by recipients
+
+### Email 'from' address
+
+NHS Notify uses your email sender name to create your 'from' address. If you include spaces in your email sender name, they will be added as full-stops in your 'from' address, for example:
+
+{% include components/inset-text.html
+    text='[email protected]'
+%}
+
+Emails will always be sent from the notifications.service.gov.uk domain.
+
+## Reply-to email address
+
+A reply-to email address appears when a recipient tries to reply to an email. Emails with a reply-to address seem more trustworthy and are less likely to be labelled as spam.
+
+It must be based on a real mailbox that you've set up, even if you do not monitor or respond to replies.
+
+You must choose and provide your reply-to email address during onboarding.
+
+### If you want recipients to reply to your emails
+
+Include 'reply-to' in your reply-to email address, for example:
+
+{% include components/inset-text.html
+    text='[email protected]'
+%}
+
+### If you do not want recipients to reply to your emails
+
+Include 'no-reply' in your reply-to email address, for example:
+
+{% include components/inset-text.html
+    text='[email protected]'
+%}
+
 ## Text message sender name
 
 The text message sender name shows your recipients who the text message is from.
@@ -140,66 +201,3 @@ Do not use any of the following sender names, terms or any variations in your te
 - winner'
 
 %}
-
-## Email sender name and 'from' address
-
-Your email sender name is shown in your recipient's inbox when you send them an email. It appears alongside the email address your email was sent from, known as the 'from' address.
-
-{% include components/image-with-caption.html
-    src="email-sender-name-example-nhs-notify.png"
-    alt="A screenshot of an email inbox showing where the email sender name and from address will appear."
-    caption="An example of a recipient's inbox showing your email sender name and 'from' address."
-%}
-
-Before you can send emails, you must choose and provide your email sender name and 'from' address during onboarding.
-
-### Choosing your email sender name
-
-Use an email sender name that clearly represents your NHS organisation or service.
-
-It should help recipients quickly tell who the email is from, for example:
-
-{% include components/inset-text.html
-    text='NHS Vaccination Invitations'
-%}
-
-If you send emails for multiple organisations, such as GP surgeries, your email sender name can be more general. It should still be clear who the sender is and that it can be trusted.
-
-Email sender names should not:
-
-- contain special characters such as .@%\_();
-- use abbreviations and acronyms unless they're well known by recipients
-
-### Email 'from' address
-
-NHS Notify uses your email sender name to create your 'from' address. If you include spaces in your email sender name, they will be added as full-stops in your 'from' address, for example:
-
-{% include components/inset-text.html
-    text='[email protected]'
-%}
-
-Emails will always be sent from the notifications.service.gov.uk domain.
-
-## Reply-to email address
-
-A reply-to email address appears when a recipient tries to reply to an email. Emails with a reply-to address seem more trustworthy and are less likely to be labelled as spam.
-
-It must be based on a real mailbox that you've set up, even if you do not monitor or respond to replies.
-
-You must choose and provide your reply-to email address during onboarding.
-
-### If you want recipients to reply to your emails
-
-Include 'reply-to' in your reply-to email address, for example:
-
-{% include components/inset-text.html
-    text='[email protected]'
-%}
-
-### If you do not want recipients to reply to your emails
-
-Include 'no-reply' in your reply-to email address, for example:
-
-{% include components/inset-text.html
-    text='[email protected]'
-%}