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moving api and mesh pages
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layout: page
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title: API
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parent: Using NHS Notify
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parent: Features
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nav_order: 1
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permalink: /using-nhs-notify/api
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permalink: /features/api
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section: Accessing NHS Notify
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---
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docs/pages/features/features.md

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You can send messages in bulk or individually.
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## Access NHS Notify
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- [API]({% link pages/features/api.md %})
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- [MESH]({% link pages/features/mesh.md %})
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## Send messages based on your needs
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- [Campaigns]({% link pages/features/campaigns.md %})
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layout: page
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title: MESH
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parent: Using NHS Notify
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parent: Features
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nav_order: 2
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permalink: /using-nhs-notify/mesh
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permalink: /features/mesh
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section: Accessing NHS Notify
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NHS England organisations and services can use the [Message Exchange for Social Care and Health (MESH)](https://digital.nhs.uk/services/message-exchange-for-social-care-and-health-mesh){:target="_blank"} to send messages with NHS Notify.
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NHS England organisations and services can use the [Message Exchange for Social Care and Health (MESH)](https://digital.nhs.uk/services/message-exchange-for-social-care-and-health-mesh){:target="\_blank"} to send messages with NHS Notify.
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You should only use MESH to send messages if your organisation or service:
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- has limited developer or technical capacity
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- only needs to send batches of messages to specific groups of recipients
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- does not need advanced features offered by NHS Notify API
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[Read our MESH documentation (opens in a new tab)](https://digital.nhs.uk/developer/api-catalogue/nhs-notify-mesh){:target="_blank"}.
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[Read our MESH documentation (opens in a new tab)](https://digital.nhs.uk/developer/api-catalogue/nhs-notify-mesh){:target="\_blank"}.
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Check if MESH is right for you by contacting our engagement team at <[email protected]>.

docs/pages/using-nhs-notify/delivery-times.md

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## Letters
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Once you've made a request with [NHS Notify API]({% link pages/using-nhs-notify/api.md %}) or [NHS Notify MESH]({% link pages/using-nhs-notify/mesh.md %}), it can take up to 2 working days for our suppliers to dispatch your letter.
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Once you've made a request with [NHS Notify API]({% link pages/features/api.md %}) or [NHS Notify MESH]({% link pages/features/mesh.md %}), it can take up to 2 working days for our suppliers to dispatch your letter.
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We use NHS Notify's standard postage as our default for letters. Most letters get delivered 3 business days after they're dispatched.
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If you need different postage, such as 1st or 2nd class, speak to your onboarding manager.
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{% include components/inset-text.html
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text='From 28 July, delivery times for all letters except 1st class are changing. This is due to Royal Mail’s service reforms.
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text='From 28 July, delivery times for all letters except 1st class are changing. This is due to Royal Mail’s service reforms.
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For more information, visit [Royal Mail’s website](https://www.royalmail.com/receiving/the-future-of-letter-deliveries).'
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For more information, visit [Royal Mail’s website](https://www.royalmail.com/receiving/the-future-of-letter-deliveries).'
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%}
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[Learn more about letters]({% link pages/features/letters.md %}).

docs/pages/using-nhs-notify/using-nhs-notify.md

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This guidance is to help teams understand how to use NHS Notify.
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## Accessing NHS Notify
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- [API]({% link pages/using-nhs-notify/api.md %})
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- [MESH]({% link pages/using-nhs-notify/mesh.md %})
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## Writing a message
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- [Create and submit a template]({% link pages/using-nhs-notify/create-and-submit-a-template.md %})

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