Merge branch 'main' of https://github.com/NHSDigital/nhs-notify-web-cms

Author: alexcolbeck1

docs/_layouts/no-nav-page.html

@@ -22,14 +22,12 @@
 <div class="nhsuk-width-container">
   <main class="nhsuk-main-wrapper" id="maincontent" role="main">
     <div class="nhsuk-grid-row">
-      <div class="nhsuk-grid-column-full">
-        <div class="nhsnotify-pane__main-content nhsuk-grid-column-three-quarters">
-          {% if page.section != undefined %}
-          <heading class="nhsuk-heading-s" style="margin-bottom: 0; color: #4c6272">{{ page.section }}</heading>
-          {% endif %}
-          <h1>{{ page.title }}</h1>
-          {{ content }}
-        </div>
+      <div class="nhsnotify-pane__main-content nhsuk-grid-column-three-quarters">
+        {% if page.section != undefined %}
+        <heading class="nhsuk-heading-s" style="margin-bottom: 0; color: #4c6272">{{ page.section }}</heading>
+        {% endif %}
+        <h1>{{ page.title }}</h1>
+        {{ content }}
       </div>
     </div>
   </main>

docs/pages/using-nhs-notify/personalisation.md

@@ -15,13 +15,16 @@ You can send personalised messages using a single template.
 To personalise a message, use double brackets to add a placeholder to your content. For example:
 
 {% include components/inset-text.html
-    text='<code>Hello ((firstName)), your NHS Number is ((nhsNumber))'
+    text='Hello ((firstName)), your NHS Number is ((nhsNumber))'
 %}
 
+## Personal Demographics Service (PDS) personalisation fields
 ## Personal Demographics Service (PDS) personalisation fields
 
+NHS Notify uses the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) to find and populate certain personalisation fields for each recipient. This happens automatically when you [tell us who you want to message]({% link pages/using-nhs-notify/tell-us-who-you-want-to-message.md %}) using recipients' NHS numbers.
 NHS Notify uses the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) to find and populate certain personalisation fields for each recipient. This happens automatically when you [tell us who you want to message]({% link pages/using-nhs-notify/tell-us-who-you-want-to-message.md %}) using recipients' NHS numbers.
 
+You can use the following PDS personalisation fields in your templates:
 You can use the following PDS personalisation fields in your templates:
 
 - fullName
@@ -33,6 +36,7 @@ You can use the following PDS personalisation fields in your templates:
 - nhsNumber
 - date
 
+Any placeholders in your content need to match the PDS personalisation fields.
 Any placeholders in your content need to match the PDS personalisation fields.
 
 ## Providing your own personalisation data
@@ -41,30 +45,30 @@ You can provide your own personalisation data.
 
 Do not send us personalisation data that's already available in PDS. We'll use the PDS data over your own data in this case.
 
+### If you're using NHS Notify API
 ### If you're using NHS Notify API
 
 Include a personalisation block in your API request.
 
 For example, if you wanted to include 'practice' as a personalisation field, the personalisation block would be:
 
 {% include components/inset-text.html
-text='{
-
-    "practice": "PRACTICE_NAME",
-
-}'
+text='"practice": "PRACTICE_NAME",'
 %}
 
 Read the [API documentation](https://digital.nhs.uk/developer/api-catalogue/nhs-notify#post-/v1/message-batches) to find out where to put this in your request.
 
+### If you're using NHS Notify MESH
 ### If you're using NHS Notify MESH
 
 Include the personalisation fields as columns in your CSV file.
 
+The column names should start with 'personalisation\_', followed by the same wording as the placeholders in your template.
 The column names should start with 'personalisation\_', followed by the same wording as the placeholders in your template.
 
 For example, if you wanted to include 'practice' as a personalisation field, the column name would be:
 
 {% include components/inset-text.html
     text='nhsNumber,requestItemRefId,personalisation_practice'
+    text='nhsNumber,requestItemRefId,personalisation_practice'
 %}