update /roadmap content and rename page to /new-and-upcoming-features (#150)

Author: emmagifford

docs/pages/about/campaigns.md

@@ -38,4 +38,4 @@ When you send NHS App messages as part of a campaign with NHS Notify, you must a
 
 ## See what's next for NHS Notify
 
-If you're thinking of using NHS Notify for campaign messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/about/roadmap.md %}).
+If you're thinking of using NHS Notify for campaign messaging but cannot find the features you need, read about our [new and upcoming features to find out what we're working on next]({% link pages/about/new-and-upcoming-features.md %}).

docs/pages/about/direct-messaging.md

@@ -72,4 +72,4 @@ text='You must adhere to the following in your user journeys:
 
 ## See what's next for NHS Notify
 
-If you're thinking of using NHS Notify for direct messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/about/roadmap.md %}).
+If you're thinking of using NHS Notify for direct messaging but cannot find the features you need, read about our [new and upcoming features to find out what we're working on next]({% link pages/about/new-and-upcoming-features.md %}).

docs/pages/about/event-based-messaging.md

@@ -38,4 +38,4 @@ When you send event based messages with the NHS App, you must adhere to the foll
 
 ## See what's next for NHS Notify
 
-If you're thinking of using NHS Notify for event based messaging but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/about/roadmap.md %}).
+If you're thinking of using NHS Notify for event based messaging but cannot find the features you need, read about our [new and upcoming features to find out what we're working on next]({% link pages/about/new-and-upcoming-features.md %}).

docs/pages/about/new-and-upcoming-features.md

@@ -0,0 +1,48 @@
+---
+# Feel free to add content and custom Front Matter to this file.
+# To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults
+
+layout: page
+title: New and upcoming features
+parent: About
+nav_order: 2
+permalink: /about/new-and-upcoming-features
+redirect_from: /features/roadmap
+redirect_from: /about/roadmap
+
+---
+
+This page shows the latest updates to NHS Notify and what we plan to work on next.
+
+This information is a guide. It does not cover everything we do and some things may change.
+
+You can [contact us]({% link pages/support/support.md %}) if you:
+
+- have questions about our latest features and upcoming plans
+- want to get involved in user research
+- have suggestions for new features
+
+## Latest features and updates
+
+- Enabled users to send text message notifications to prompt recipients to read their messages in the NHS App
+- Provided real-time message statuses so users can check if messages have been successfully delivered (consider removing this)
+- Enabled users to create and manage their own message templates
+- Enabled multiple users to access the same service account so teams can manage work at the same time
+- Let users provide alternative contact details in approved circumstances
+- Introduced more choice for routing plan fallback timings (1 to 72 hours), giving users more flexibility to match message urgency
+
+## What we're working on now
+
+- Improving the speed of onboarding new users and providing clearer updates
+- Increasing capacity and reliability of letter printing by adding new print suppliers
+- Allowing users to manage their own routing plans from a list of standard options
+- Improving letter template editing and proofing capabilities within the web interface
+- Alpha testing how secondary care providers can send message content from letters as digital messages using the NHS App
+
+## What we'll do later
+
+- Introduce 2-way messaging between patients and clinicians through the NHS App
+- Categorise messages by type to help identify types of messages sent and to report outcomes of different types of messages
+- Enable users to send email notifications for recipients who have not read their messages in the NHS App
+- Develop a more effective approach to reasonable and written language adjustments by using NHS patient flags and data from Patient Data Manager
+- Introduce 2-way messaging between senders and recipients using text messages

docs/pages/about/roadmap.md

@@ -56,7 +56,7 @@ Autocomplete is turned off by default because the text a user enters into ‘cre
 
 ## What we're doing to improve accessibility
 
-Our [roadmap]({% link pages/about/roadmap.md %}) shows how and when we plan to improve accessibility on this website.
+Our [new and upcoming features]({% link pages/about/new-and-upcoming-features.md %}) show how and when we plan to improve accessibility on this website.
 
 ## Preparation of this accessibility statement
 

docs/pages/footer/accessibility.md

@@ -43,4 +43,4 @@ You cannot send transactional messages to recipients with:
 
 ## See what's next for NHS Notify
 
-If you're thinking of using NHS Notify for transactional messages but cannot find the features you need, [read our roadmap to find out what we're working on next]({% link pages/about/roadmap.md %}).
+If you're thinking of using NHS Notify for transactional messages but cannot find the features you need, read about our [new and upcoming features to find out what we're working on next]({% link pages/about/new-and-upcoming-features.md %}).