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+ letter +

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+ 2C56C5F6-B3AD-4FF8-A8A2-52E4FA8AF2BE +
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+ Template file +
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+ file.pdf +

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+ Template proof files +
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+ + + If this proof does not match the template + + +
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+ If the content or formatting of your template proof does not match the template you originally provided, contact us to describe what's wrong with the template proof. +

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+ We'll update the template proof and email it to you. +

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+ It can take 5 to 10 working days to get another proof of your template. +

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+ If any personalisation does not appear how you expect, you may need to check if you're using the correct personalisation fields or if your example data is correct. +

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+ Edit your original template on your computer, convert it to PDF and then upload as a new template. +

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+ If you're happy with this template proof, approve it. Then your template will be ready to add to a message plan. +

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