minor text corrections to SPI pages (#176)

philSNHS · web-flow · commit 00e9e05f18d0 · 2025-07-16T14:27:51.000+01:00
diff --git a/app/posts/select-people-for-invitation/2024-05-22-what-is-this-service.md b/app/posts/select-people-for-invitation/2024-05-22-what-is-this-service.md
@@ -8,7 +8,7 @@ tags:
   - background
 ---
 
-Select People for Invitations, is a service which allows users to send invitations to members of the public.
+Select People for Invitation (SPI), is a service which allows users to send invitations to members of the public.
 
 Initially the service supports sending invitations to book vaccination appointments, but it is designed in a way to be easily extended into other areas such as invitations to book screening appointments
 
diff --git a/app/posts/select-people-for-invitation/2024-06-26-naming-the-service.md b/app/posts/select-people-for-invitation/2024-06-26-naming-the-service.md
@@ -10,7 +10,7 @@ tags:
 ---
 
 ## Our service
-'Selecting People for Invitations' is an internal service. This means that only NHS staff will use this service and not the public.
+'Select People for Invitation' is an internal service. This means that only NHS staff will use this service and not the public.
 
 Previously, the service was described by the team as ‘Invitation Processor'. The name didn’t clearly explain what the service actually does.
 
@@ -41,7 +41,7 @@ We got down to 11 stickies and did a vote to see which one we liked best:
 
 We made sure that the service name we selected made sense when explaining the service to somebody:
 
-> "Are you aware of the 'Select People for Invitations' service? It's a service run by the Select and Invite team Select People for Invitations, which allows users to send invitations to members of the public."
+> "Are you aware of the 'Select People for Invitation' service? It's a service run by the Select and Invite team, which allows users to send invitations to members of the public."
 
 ## Collecting user feedback
 We are currently holding research sessions to collect feedback for the service prototype from users. As part of this, we will collect feedback from users about the new name for the service.
diff --git a/app/posts/select-people-for-invitation/2025-03-04-rule-library.md b/app/posts/select-people-for-invitation/2025-03-04-rule-library.md
@@ -14,7 +14,7 @@ tags:
 Overall the rule library was considered to add significant value, but we plan to revisit it in the future as we believe there are some improvements that we can make - in particular to do with rules involving ages and dates.
 
 ## What are rules?
-As shown in the diagram on the [brief description of this service](/select-people-for-invitation/what-is-this-service/), the way SPI works is by removing people from an initial dataset (the cohorts of eligible people), so that the people remaining are the ones we want to contact at that particular time.
+As shown in the diagram on the [brief description of this service](/select-people-for-invitation/what-is-this-service/), the way Select People for Invitation (SPI) works is by removing people from an initial dataset (the cohorts of eligible people), so that the people remaining are the ones we want to contact at that particular time.
 
 The way we remove people from an invitation group is by applying "rules" such as:
 - don't invite people who are resident in a care home (because they have alternative vaccination arrangements)
diff --git a/app/posts/select-people-for-invitation/2025-03-13-copy-iteration.md b/app/posts/select-people-for-invitation/2025-03-13-copy-iteration.md
@@ -15,7 +15,7 @@ tags:
 Research with users indicated that they often create new iterations based on previous iterations. This is because there are sometimes (though importantly not always) significant similarities between the cohorts and/or the filter, suppression and routing rules used in the iterations. We designed a method for copying iterations that allows either the entire iteration or selected elements to be copied into a new iteration. Users were generally happy with this idea, but we feel further testing and research is required. 
 
 ## Background
-Up until the introduction of SPI, users have created config files (in JSON format) manually, so starting with an old file as a template and copying/pasting snippets from previous files has been a natural way of working. Users expressed a preference to continue working by copying iterations, and it was seen to have benefits in terms of:
+Up until the introduction of Select People for Invitation (SPI), users have created config files (in JSON format) manually, so starting with an old file as a template and copying/pasting snippets from previous files has been a natural way of working. Users expressed a preference to continue working by copying iterations, and it was seen to have benefits in terms of:
 - efficiency, it is quicker to reuse previously generated rules than to start from scratch
 - safety, if a rule or set of cohorts has been previsouly checked and assured then it is safer to reuse that than to create a new rule from scratch
 
diff --git a/app/posts/select-people-for-invitation/2025-03-20-user-guidance.md b/app/posts/select-people-for-invitation/2025-03-20-user-guidance.md
@@ -11,7 +11,7 @@ tags:
   - guidance
 ---
 
-SPI is built to be intuitive and easy to navigate.  
+Select People for Invitation (SPI) is built to be intuitive and easy to navigate.  
 
 We continually test how users interact with the tool to identify where additional support is needed.  
 
diff --git a/app/posts/select-people-for-invitation/2025-03-24-routing-ids.md b/app/posts/select-people-for-invitation/2025-03-24-routing-ids.md
@@ -10,7 +10,7 @@ tags:
   - reference data
 ---
 
-SPI works with other services to provide a wider end-to-end service. SPI is used to select which people should be contacted, but it connects with [NHS Notify](https://digital.nhs.uk/services/nhs-notify) to actually send messages to those people.
+Select People for Invitation (SPI) works with other services to provide a wider end-to-end service. SPI is used to select which people should be contacted, but it connects with [NHS Notify](https://digital.nhs.uk/services/nhs-notify) to actually send messages to those people.
 
 One of the powerful features of SPI is that as well as allowing users to select which people to contact based on various criteria, it also allows users to select which message to send and in what format. For example, we might wish to send under 16s a message addressed to "Parent or guardian", and over 16s a message addressed directly to the person themself. Or we might want to send a translated version of a message if we know the recipient has a different language preference. 
 
diff --git a/app/posts/select-people-for-invitation/2025-04-16-content-process.md b/app/posts/select-people-for-invitation/2025-04-16-content-process.md
@@ -16,7 +16,7 @@ Our goal is to empower all users – both current expert users, and potential ne
 
 ## Challenges
 
-Our current SPI users, the Operational team, are experts, so they are comfortable with the technical language used. They are also a small group of users to test with. The team consists of:
+Our current Select People for Invitation (SPI) users, the Operational team, are experts, so they are comfortable with the technical language used. They are also a small group of users to test with. The team consists of:
 
 - Delivery lead
 - Delivery support
