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Update app/record-a-vaccination/2025/12/customer-experience-survey/index.md
Co-authored-by: Frankie Roberto <frankie.roberto1@nhs.net>
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@@ -3,7 +3,9 @@ title: Our first customer experience survey
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date: 2025-12-19
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On 26 November 2025, we emailed all users of our service, around 16,500 people, asking them to take part in a short customer experience survey. This post is about what we asked and what our users told us.
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On 26 November 2025, we emailed all users of our service, around 16,500 people, asking them to take part in a short customer experience survey.
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Here is what we asked and what our users told us.
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## Why a survey and why now
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