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Copy file name to clipboardExpand all lines: app/book-a-vaccination/2025/12/responding-to-insights/index.md
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@@ -15,7 +15,7 @@ The autumn-winter 2025 season for Flu and COVID-19 saw more than 5 million appoi
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Monitoring responses to our user satisfaction survey told us that users struggle with:
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- matching personal details using the Patient Data Spine (PDS)
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- matching personal details using the Personal Demographics Service (PDS)
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- finding existing bookings to change or cancel
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- understanding co-admin and eligibility requirements
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## Next steps
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Most of these changes were released on the 11 December 2025. We will be monitoring our user feedback and analytics data, to understand how these changes have helped our users.
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Most of these changes were released on the 11 December 2025. We will be monitoring our user feedback and analytics data, to understand how these changes have helped our users.
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