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New post, adding tags to old posts (#305)
Couple of things: - New post for 'how we got ready for A/W25' - added section to joint bookings post (from March) detailing delivery plan for this (it wasn't known at the time, and hasn't actually been delivered yet) - added tags to last few posts --------- Co-authored-by: Frankie Roberto <[email protected]>
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app/book-a-vaccination/2025/03/enabling-joint-bookings/addingpeople.png renamed to app/book-a-vaccination/2025/03/exploring-joint-bookings/addingpeople.png

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app/book-a-vaccination/2025/03/enabling-joint-bookings/index.md renamed to app/book-a-vaccination/2025/03/exploring-joint-bookings/index.md

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title: Enabling joint bookings for up to 2 people
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title: Exploring joint bookings for up to 2 people
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date: 2025-03-03
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tags:
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- appointments
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### Slot selection
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Most users found selecting appointment slots straightforward.​ One participant expected to be able to book appointments at different times, and wanted more flexibility.
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## Next steps
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After testing the joint bookings design during user research, we've added it to the joint roadmap for the National Booking Service (NBS) and the Manage Your Appointments (MYA) Service.
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We aim to deliver joint bookings in stages starting during autumn-winter 2025 in this order:
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- single cohort joint bookings (on RSV only, during autumn/winter 2025)
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- multi-cohort joint bookings (on COVID, during spring 2026)
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- joint bookings with co-admin (by autumn/winter 2026)

app/book-a-vaccination/2025/03/enabling-joint-bookings/jbconfirmation.png renamed to app/book-a-vaccination/2025/03/exploring-joint-bookings/jbconfirmation.png

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app/book-a-vaccination/2025/03/enabling-joint-bookings/jboptions.png renamed to app/book-a-vaccination/2025/03/exploring-joint-bookings/jboptions.png

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app/book-a-vaccination/2025/03/enabling-joint-bookings/slotselection.png renamed to app/book-a-vaccination/2025/03/exploring-joint-bookings/slotselection.png

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app/book-a-vaccination/2025/06/mvp-confirmation-page/index.md

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title: "Allowing users to check their booking details"
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date: 2025-06-17
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tags:
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- appointments
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- continuous improvement
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We found during research that some users find the end of the booking journey a little sudden.

app/book-a-vaccination/2025/06/proxy-users/index.md

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title: Enabling users to book for other people
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date: 2025-06-30
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tags:
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- appointments
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For the autumn/winter 2025 campaign, the team was asked to include flu vaccinations for 2 and 3 year olds.

app/book-a-vaccination/2025/10/improving-date-selection/index.md

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title: "Making date selection more flexible "
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date: 2025-10-02
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tags:
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- appointments
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- continuous improvement
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Our analytics on the National Booking Service (NBS) showed that 25% of users were clicking ‘show later dates’ when trying to find a suitable date for their appointment in NBS.

app/book-a-vaccination/2025/11/improving-contact-details/index.md

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title: "Improving the contact details screen"
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date: 2025-11-03
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tags:
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- appointments
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- accessibility
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The feedback from an accessibility audit on the National Booking Service (NBS) told us the way we collect contact details on NBS was not very accessible.
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