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Update app/posts/screening-invite/2025/09/2025-08-13-invite-breast-screening-pilot-user-research.md
Co-authored-by: Ralph <[email protected]>
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app/posts/screening-invite/2025/09/2025-08-13-invite-breast-screening-pilot-user-research.md

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@@ -87,7 +87,7 @@ Most of this sample added their appointment to either a physical or digital cale
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Our fallback system could work for those who are able to set up reminders themselves, but not for people who are less able would benefit from letters instead of SMS.
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From this sample, we cannot see the size of this potential issue due to a small sample size and it only containing people without 'special appointment' requirements.
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We cannot see the size of this potential issue due to a small sample size and it only containing people without 'special appointment' requirements.
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3) **Late letters due to postal issues can also cause appointment problems**
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A participant had to reschedule their appointment due to not receiving their letter in time, despite the letter being sent 3 weeks in advance (over the Christmas period).

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