Skip to content

Commit f9b9507

Browse files
dbillington-nhsdbillington-nhs
committed
Updated content on policy pages
1 parent 6729169 commit f9b9507

File tree

3 files changed

+268
-73
lines changed

3 files changed

+268
-73
lines changed

‎app/views/address-update/accessibility.html‎

Lines changed: 58 additions & 52 deletions
Original file line numberDiff line numberDiff line change
@@ -15,58 +15,64 @@
1515
<div class="nhsuk-grid-column-two-thirds nhsuk-u-margin-bottom-4">
1616

1717
<h1 class="nhsuk-heading-l">Accessibility Statement</h1>
18-
<p>The Choose if data from your health records is shared for research and planning website is run by The NHS.</p>
19-
<p>We want everyone to be able to use this website.</p>
20-
21-
<h2 class="nhsuk-heading-m">How accessible this website is</h2>
22-
<p>We're committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.</p>
23-
<p>This site is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.</p>
24-
<p>You should be able to:</p>
25-
<ul>
26-
<li>change colours, contrast levels and fonts</li>
27-
<li>zoom in up to 300% without the text spilling off the screen</li>
28-
<li>navigate most of the website using just a keyboard</li>
29-
<li>navigate most of the website using speech recognition software</li>
30-
<li>listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)</li>
31-
</ul>
32-
33-
<h2 class="nhsuk-heading-m">Issue with Dragon NaturallySpeaking removing content from edit boxes</h2>
34-
<p>For some Dragon NaturallySpeaking users the tool may delete or remove the content you’ve dictated from input fields after you click continue. If this happens use keyboard commands to continue.</p>
35-
36-
<h2 class="nhsuk-heading-m">What to do if you can't access parts of this website</h2>
37-
<p>We have <a href="">information about your choice in other languages and formats.</a></p>
38-
<p>You can <a href="">make your choice by phone or by post.</a></p>
39-
40-
<h2 class="nhsuk-heading-m">Reporting accessibility problems with this website</h2>
41-
<p>Contact us to tell us about any accessibility problems or to give us feedback.</p>
42-
43-
<h3 class="nhsuk-heading-xs nhsuk-u-margin-0">By email</h3>
44-
<p><a href="">[email protected]</a></p>
45-
46-
<h3 class="nhsuk-heading-xs nhsuk-u-margin-0">By phone</h3>
47-
<p>0300 303 5678<br>
48-
Monday to Friday, 9am to 5pm excluding bank holidays</p>
49-
50-
<h2 class="nhsuk-heading-m">By using the Next Generation Text service</h2>
51-
<p>If you are Deaf, have hearing loss or have difficulty speaking you can contact us using the Next Generation Text (NGT) service.</p>
52-
<p>To call us using the Next Generation Text service, dial 18001 followed by 0300 303 5678.</p>
53-
54-
<h2 class="nhsuk-heading-m">Enforcement procedure</h2>
55-
<p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations.</a></p>
56-
<p>If you're not happy with how we respond to your complaint, contact the <a href="">Equality Advisory and Support Service (EASS).</a></p>
57-
58-
<h2 class="nhsuk-heading-m">How we tested this website</h2>
59-
<p>This website was last tested on 31 July 2023.</p>
60-
<p>The test was carried out by an NHS England developer.</p>
61-
<p>We tested:</p>
62-
<ul>
63-
<li><a href="">Our main website</a></li>
64-
<li><a href="">Our online service</a></li>
65-
</ul>
66-
67-
<h2 class="nhsuk-heading-m">Last updated</h2>
68-
<p>This accessibility statement was prepared on 15 December 2021.</p>
69-
<p>This accessibility statement was last updated on 13 March 2023.</p>
18+
<p>This accessibility statement applies to the Change your home address service.</p>
19+
<p>We want as many people as possible to be able to use this website. This means you should be able to:</p>
20+
<ul>
21+
<li>change colours, contrast levels and fonts using browser functionality</li>
22+
<li>zoom in up to 400 per cent without the text spilling off the screen</li>
23+
<li>navigate most of the website using just a keyboard</li>
24+
<li>navigate most of the website using speech recognition software</li>
25+
<li>interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)</li>
26+
</ul>
27+
<p>We also try to make the website text as simple as possible to understand.</p>
28+
<p>If you have a disability, <a href="https://mcmw.abilitynet.org.uk/">search AbilityNet for "how to" guides</a> to make your device easier to use.</p>
29+
<h2>How accessible this website is</h2>
30+
<p>This website is fully compliant with the <a href="http://www.w3.org/TR/WCAG21/">Web Content Accessibility Guidelines (WCAG) version 2.1</a> AA standard.</p>
31+
<h2>Enforcement procedure</h2>
32+
<p>If you contact us with a complaint and you are not happy with our response, <a href="https://www.equalityadvisoryservice.com/">contact the Equality Advisory and Support Service (EASS)</a>.</p>
33+
<p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the <a href="https://www.legislation.gov.uk/uksi/2018/952/contents/made/">Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 on legislation.gov.uk</a> (the "accessibility regulations").</p>
34+
<h2>Technical information about this website's accessibility</h2>
35+
<p>We're committed to making this website accessible in accordance with the accessibility regulations.</p>
36+
37+
<h3>Compliance status</h3>
38+
39+
<p>This website is fully compliant with the <a href="http://www.w3.org/TR/WCAG21/">Web Content Accessibility Guidelines (WCAG) version 2.1</a> AA standard.</p>
40+
41+
<h2>Content that's not within the scope of the accessibility regulations</h2>
42+
43+
<p>Areas of the service which fail to meet the WCAG 2.1 AAA requirements, but are not within the scope of the accessibility regulations:</p>
44+
45+
<ul>
46+
<li>Links are present that do not indicate that they will open in a new browser window.</li>
47+
<li>Some text content difficult to read due to the colour contrast of foreground and background colours.</li>
48+
<li>Acronyms are present that are not expanded in their first instance.</li>
49+
<li>Multiple generic links are present that are not descriptive out of context.</li>
50+
</ul>
51+
52+
<h2>What we're doing to improve accessibility</h2>
53+
54+
<p>We have published tools and guidance on accessibility in the <a href="https://service-manual.nhs.uk/">NHS digital service manual</a> based on extensive testing. The service manual helps our teams build products and services to meet the same accessibility standards.</p>
55+
56+
<p>At NHS England, creating an accessible service is a team effort. We want our teams to make accessible services by:</p>
57+
58+
<ul>
59+
<li>considering accessibility at the start of their project, and throughout</li>
60+
<li>making accessibility the whole team's responsibility</li>
61+
<li>researching with disabled users</li>
62+
<li>using a library of accessible components and patterns</li>
63+
<li>carrying out regular accessibility audits and testing</li>
64+
<li>designing and building to level AA of WCAG 2.1 – which is NHS Digital policy</li>
65+
</ul>
66+
67+
<p>As part of this commitment, we have set up a cross-functional accessibility working group to make sure that accessibility remains at the core of everything we do.</p>
68+
69+
<p>We are making sure that accessibility issues highlighted in this statement are being prioritised and fixed.</p>
70+
71+
<h3>Preparation of this accessibility statement</h3>
72+
73+
<p>This website was tested in April 2025 by Dig Inclusion who performed an expert evaluation of the service against all level A and AA success criteria of WCAG 2.1.</p>
74+
75+
<p>Content was selected to make sure a good representation of different pages, templates and components were tested as well as key content and user journeys.</p>
7076

7177
</div>
7278
</div>

‎app/views/address-update/cookies.html‎

Lines changed: 100 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,100 @@
1+
{% set serviceHome = '/live/start' %}
2+
3+
{% extends 'address-update/layout.html' %}
4+
5+
{% block pageTitle %}
6+
Privacy notice - NHS Address Update feature
7+
{% endblock %}
8+
9+
{% block outerContent %}
10+
{% endblock %}
11+
12+
{% block content %}
13+
14+
<div class="nhsuk-grid-row">
15+
<div class="nhsuk-grid-column-two-thirds nhsuk-u-margin-bottom-4">
16+
17+
<h1 class="nhsuk-heading-l">Cookies policy</h1>
18+
<p>NHS England uses cookies to deliver the Change your home address service.</p>
19+
<h2>What are cookies?</h2>
20+
<p>Cookies are small files we put on your device (for example, your phone, tablet or laptop) when you visit a website.</p>
21+
<p>Cookies are widely used to make websites and apps work, or work more efficiently, as well as to provide services and functionalities for users.</p>
22+
<h2>How we use cookies</h2>
23+
<div class="nhsuk-warning-callout">
24+
<h3 class="nhsuk-warning-callout__label"> <span role="text">
25+
<span class="nhsuk-u-visually-hidden">Important: </span>
26+
Important:
27+
</span> </h3>
28+
<p>If you're using a public computer, make sure you:</p>
29+
<ul>
30+
<li>log out of the NHS App online</li>
31+
<li>delete any health record documents you may have downloaded</li>
32+
<li>delete any cookies from the web browser</li>
33+
</ul>
34+
</div>
35+
<h3>Strictly necessary cookies we use</h3>
36+
<table class="nhsuk-table">
37+
<thead class="nhsuk-table__head">
38+
<tr>
39+
<th scope="col" class="nhsuk-table__header">Name</th>
40+
<th scope="col" class="nhsuk-table__header nhsuk-table__header">Purpose</th>
41+
<th scope="col" class="nhsuk-table__header nhsuk-table__header">Expires</th>
42+
</tr>
43+
</thead>
44+
<tbody class="nhsuk-table__body">
45+
<tr class="nhsuk-table__row">
46+
<th scope="row" class="nhsuk-table__header">address-update-cookie-accept</th>
47+
<td class="nhsuk-table__cell nhsuk-table__cell">Persistent cookie. This cookie is set once a visitor has agreed to, or rejected cookies. It is used to save their decision on whether they have accepted or rejected cookies.</td>
48+
<td class="nhsuk-table__cell nhsuk-table__cell">365 days</td>
49+
</tr>
50+
<tr class="nhsuk-table__row">
51+
<th scope="row" class="nhsuk-table__header">session_id</th>
52+
<td class="nhsuk-table__cell nhsuk-table__cell">Used to support the core functionality of the service.</td>
53+
<td class="nhsuk-table__cell nhsuk-table__cell">60 minutes</td>
54+
</tr>
55+
<tr class="nhsuk-table__row">
56+
<th scope="row" class="nhsuk-table__header">aws-waf-token</th>
57+
<td class="nhsuk-table__cell nhsuk-table__cell">Amazon Web Services persistent cookie. This cookie contains encrypted information about the way you interact with our service which we use to establish that you are a legitimate visitor and protect our service from attacks using fake users.</td>
58+
<td class="nhsuk-table__cell nhsuk-table__cell">5 minutes</td>
59+
</tr>
60+
</tbody>
61+
</table>
62+
<h3>Optional analytics cookies we use</h3>
63+
<p>We use software called Google Analytics to collect performance data about how you use the service so that we can make improvements. You can read more about how Google Analytics processes your personal data in the <a href="https://policies.google.com/privacy?hl=en-US">Google privacy policy</a>.</p>
64+
65+
<table class="nhsuk-table">
66+
<thead class="nhsuk-table__head">
67+
<tr>
68+
<th scope="col" class="nhsuk-table__header">Name</th>
69+
<th scope="col" class="nhsuk-table__header nhsuk-table__header">Purpose</th>
70+
<th scope="col" class="nhsuk-table__header nhsuk-table__header">Expires</th>
71+
</tr>
72+
</thead>
73+
<tbody class="nhsuk-table__body">
74+
<tr class="nhsuk-table__row">
75+
<th scope="row" class="nhsuk-table__header">_ga</th>
76+
<td class="nhsuk-table__cell nhsuk-table__cell">This is set when you first log in. It lets us know your unique session ID each time you use.</td>
77+
<td class="nhsuk-table__cell nhsuk-table__cell">2 years</td>
78+
</tr>
79+
<tr class="nhsuk-table__row">
80+
<th scope="row" class="nhsuk-table__header">_ga_###</th>
81+
<td class="nhsuk-table__cell nhsuk-table__cell">This is set when you first log in. It lets us know your unique session ID each time you use.</td>
82+
<td class="nhsuk-table__cell nhsuk-table__cell">2 years</td>
83+
</tr>
84+
</tbody>
85+
</table>
86+
<h2>Your cookie choices</h2>
87+
<p>The majority of devices and browsers will allow you to alter the settings used for cookies and disable and enable them as you require.</p>
88+
<p>You can select “reject analytics cookies” if you do not want these optional cookies placed on your device while you are using the service.</p>
89+
<p>You can also delete the cookies already on your device, and you can set your browser or device to prevent them being placed.</p>
90+
<p>Please be aware that if you set your preferences to not allow all cookies, it could limit the functionality of the 'update address’ part of the service as it needs the strictly necessary ones to work.</p>
91+
<h2>Changes to this cookie policy</h2>
92+
<p>Our terms of use, privacy policy and cookies policy may change. We'll inform you and request your continued agreement if we make any significant changes to our privacy policy, cookies policy or terms of use.</p>
93+
</div>
94+
</div>
95+
96+
{% endblock %}
97+
98+
{% block footer %}
99+
{% include 'live/includes/footer.html' %}
100+
{% endblock %}

0 commit comments

Comments
 (0)