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18 | 18 | <h1 class="nhsuk-heading-l">Email inbox</h1> |
19 | 19 |
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20 | 20 | <div class="app-email-preview"> |
21 | | - |
22 | | - Subject: RAVS (Record a vaccination service) Get started |
| 21 | + <p>From: NHS Record a vaccination service (RAVS)<br> |
| 22 | + Subject: Start using Record a vaccination at Example Pharmacy |
23 | 23 | </p> |
24 | 24 | <hr> |
25 | 25 |
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26 | | - <p>Dear RAVS users,</p> |
| 26 | + <p>Dear Example User,</p> |
27 | 27 |
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28 | | - <p><b>Get started</b></p> |
29 | | - |
30 | | - <p>To sign into the NHS Record a Vaccination Service (RAVS), we’ve created an OKTA account for you. Please follow the steps below to securely sign into the service and start recording vaccinations. </p> |
| 28 | + <p>You’ve been invited to use the NHS Record a vaccination service at Example Pharmacy.</p> |
31 | 29 |
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32 | | - <p><b>Activate your OKTA account</b></p> |
33 | | - <p>You’ll shortly receive a ‘Welcome to OKTA’ email (from [email protected]) to confirm your identity. Please follow the link within the email, to activate your account. Once you do so, you’ll be automatically signed into RAVS. If you cannot find the activation email, please check your spam or junk. </p> |
| 30 | + <p><b>Get started</b></p> |
| 31 | + |
| 32 | + <p>We’ve created an Okta account for you to securely access the service.</p> |
34 | 33 |
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35 | | - <p><b>Access the service</b></p> |
36 | | - <p>You can log into RAVS using the link: <a href="/sign-in">www.ravs.england.nhs.uk</a>. We recommend bookmarking this link so it’s easily accessible. You can also access it through your OKTA account by clicking on the RAVS (PROD) app.</p> |
| 34 | + <p>Here’s what you need to do:</p> |
| 35 | + |
| 36 | + <p><b>1. Activate your Okta account</b></p> |
| 37 | + <p>You’ll receive a 'Welcome to Okta' email (from [email protected]). </p> |
| 38 | + |
| 39 | + <p>Activate the link within 7 days.</p> |
| 40 | + |
| 41 | + <p>If you cannot find the email, check your spam or junk.</p> |
37 | 42 |
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38 | | - <p><b>Get help and guidance</b></p> |
39 | | - <p>If you need help or want to use a live demo of our service, visit guide.ravs.england.nhs.uk. We recommend bookmarking this link so it’s easily accessible.</p> |
| 43 | + <p><b>2. Log in to Record a vaccination</b></p> |
| 44 | + |
| 45 | + <p>Once you've activated your Okta account, log in to <a href="//product-page">www.ravs.england.nhs.uk</a> using your Okta username and password.</p> |
| 46 | + |
| 47 | + <p>You can also access the service through your Okta account by selecting 'RAVS (PROD) app'.</p> |
40 | 48 |
|
41 | | - <p><b>Contact our service desk</b></p> |
| 49 | + <p>Kind regards,<br> |
| 50 | + NHS Record a vaccination</p> |
42 | 51 |
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43 | | - |
44 | | - <p>Telephone: 0121 611 0187 (select option 3 for the RAVS service desk)<br>Monday to Friday: 8am to 6pm. Weekends 8am to 4pm</p> |
| 52 | + <p><b>User guide and training webinars</b></p> |
| 53 | + <p>Visit <a href="https://guide.ravs.england.nhs.uk">www.guide.ravs.england.nhs.uk</a> or <a href="https://outlook.office365.com/book/[email protected]/?ismsaljsauthenabled=true">book a webinar</a>.</p> |
45 | 54 |
|
46 | | - <p>Kind Regards,</p> |
| 55 | + <p><b>Helpdesk</b></p> |
47 | 56 |
|
48 | | - <p>The RAVS support team</p> |
| 57 | + <p>Email: <a href=" #" >[email protected]</a><br> |
| 58 | + Phone: 0333 038 4268 (select option 3)<br> |
| 59 | + Monday to Friday: 8am to 6pm</p> |
49 | 60 |
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50 | | - </div> |
| 61 | + </div> |
51 | 62 |
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52 | 63 |
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53 | 64 | <hr> |
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