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Author: LeeGathercole

patterns/little-and-often.md

@@ -48,7 +48,7 @@ This pattern is in essence very straightforward; the power comes in applying it
 
 - **Delivering software.** The trivial and obvious example of this pattern is that it is better to deliver software in small increments than to do it in one [big bang](https://hackernoon.com/why-your-big-bang-multi-year-project-will-fail-988e45c830af).
 - **Planning.** Start by doing just enough planning to forecast the size and type of team(s) you need to get the job done roughly when you want it to be done by. Incrementally refine that plan through (typically) fortnightly backlog/roadmap refinement sessions.
-- **User-centred design.** User research and design activities ([SERVICE-USER](https://www.gov.uk/service-manual/user-research),  [SERVICE-DESIGN](https://www.gov.uk/service-manual/design)) occur in all phases of an agile delivery: [discovery](https://www.gov.uk/service-manual/agile-delivery/how-the-discovery-phase-works), [alpha](https://www.gov.uk/service-manual/agile-delivery/how-the-alpha-phase-works), [beta](https://www.gov.uk/service-manual/agile-delivery/how-the-beta-phase-works) and [live](https://www.gov.uk/service-manual/agile-delivery/how-the-live-phase-works) ([SERVICE-PHASES](https://www.gov.uk/service-manual/agile-delivery)). Delivery in all phases is done using [build-measure-learn](http://theleanstartup.com/principles#:~:text=A%20core%20component%20of%20Lean,feedback%20loop.) loops, with the whole multi-disciplinary team working closely together in all three activities. This approach means that rather than having a big up front design, the design is iteratively refined throughout all phases ([SERVICE-AGILE](https://www.gov.uk/service-manual/agile-delivery/agile-government-services-introduction#the-differences-between-traditional-and-agile-methods)).
+- **User-centred design.** User research and design activities ([SERVICE-USER](https://www.gov.uk/service-manual/user-research), [SERVICE-DESIGN](https://www.gov.uk/service-manual/design)) occur in all phases of an agile delivery: [discovery](https://www.gov.uk/service-manual/agile-delivery/how-the-discovery-phase-works), [alpha](https://www.gov.uk/service-manual/agile-delivery/how-the-alpha-phase-works), [beta](https://www.gov.uk/service-manual/agile-delivery/how-the-beta-phase-works) and [live](https://www.gov.uk/service-manual/agile-delivery/how-the-live-phase-works) ([SERVICE-PHASES](https://www.gov.uk/service-manual/agile-delivery)). Delivery in all phases is done using [build-measure-learn](http://theleanstartup.com/principles#:~:text=A%20core%20component%20of%20Lean,feedback%20loop) loops, with the whole multi-disciplinary team working closely together in all three activities. This approach means that rather than having a big up front design, the design is iteratively refined throughout all phases ([SERVICE-AGILE](https://www.gov.uk/service-manual/agile-delivery/agile-government-services-introduction#the-differences-between-traditional-and-agile-methods)).
 - **Technical design and architecture.** While some up front thinking is generally beneficial to help a delivery team set off in the right direction, the output design is best viewed as first draft which will be refined during delivery as more is discovered about technical and product constraints and opportunities. See [Evolutionary Architectures](https://evolutionaryarchitecture.com/precis.html).
 - **Team processes.** Great team processes come about by starting with something simple and practising [continuous improvement](https://kanbanize.com/lean-management/improvement/what-is-continuous-improvement) to find ways of working, definitions of done and so on which are well suited to the particular team and environment.