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Update observability.md
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practices/observability.md

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* Tracing can be implemented using cloud platform-native tools like [AWS X-Ray](https://aws.amazon.com/xray/) or open source equivalents such as [OpenTracing](https://opentracing.io/docs/overview/what-is-tracing/). APM tools mentioned elsewhere also typically include tracing functionality.
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* More **things to monitor**.
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* Monitor (and generate alerts for) the expiry dates of the SSL certificates within the service. See [acm-cert-monitor](../tools/acm-cert-monitor/) for an example lambda and Terraform stack to monitor your AWS ACM certificates.
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* Or, even better, outsource certificate management completely (see [outsource from the bottom up](../patterns/outsource-bottom-up.md))
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* Subscribe to service alerts from your cloud vendors, e.g. the service-status RSS feeds for [AWS](https://status.aws.amazon.com) and [Azure](https://status.azure.com/status/).
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* Ensure you have reporting and alerting for the health of any services/components your service relies on, e.g. shared network connections or shared authentication services.
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* **Secret / sensitive data**.

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