`GLIBC_2.29' not found

[Devininthelab]

I have encountered an error when installing Kaolin:

File "/home/minhthan001/.conda/envs/tre/lib/python3.10/site-packages/kaolin/ops/batch.py", line 17, in <module>
    from kaolin import _C
ImportError: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by /home/minhthan001/.conda/envs/tre/lib/python3.10/site-packages/kaolin/_C.so)

Even though, my environment already has glibc_2.29

(tre) [minhthan001@hpc-npriv-g001 TRELLIS]$ ldd --version
ldd (GNU libc) 2.29
Copyright (C) 2019 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

I'm using torch 2.6.0, with Cuda 12.6

Please help. I have spent four straight days, but I still can not figure out the issue

[Caenorst]

Hi @Devininthelab , sorry you are struggling with your system. we had that in the past in CI. I can't recall how we resolved it but you might want to have a look at our Dockerfile (that we are using in the CI), specifically the apt-get install command lines:

• https://github.com/NVIDIAGameWorks/kaolin/blob/master/tools/linux/Dockerfile.base
• https://github.com/NVIDIAGameWorks/kaolin/blob/master/tools/linux/Dockerfile.install

Alternatively if you can use Docker, the dockerfiles should guarantee to have a working environment.

[Devininthelab]

Hi @Caenorst,

Thanks for your help. However, I’m using other software that depends on Kaolin, so using those Dockerfiles might not work for my setup. However, could you advise what I could do on my side to make it easier for you to troubleshoot what’s causing this error?

[DongzeLi-CASIA]

Exactly the same question, help

[Caenorst]

What is your OS? (With version).
What is ldd --version returning?

What I'm suggesting is installing some of the packages we are installing in the dockerfiles.

[Devininthelab]

@Caenorst
Hi my OS is this:

[minhthan001@hpc-npriv-g001 TRELLIS]$ lsb_release -a
LSB Version:    :core-4.1-amd64:core-4.1-noarch
Distributor ID: Rocky
Description:    Rocky Linux release 8.9 (Green Obsidian)
Release:        8.9
Codename:       GreenObsidian

ldd --version

(tre) [minhthan001@hpc-npriv-g001 TRELLIS]$ ldd --version
ldd (GNU libc) 2.29
Copyright (C) 2019 Free Software Foundation, Inc.
This is free software; see the source for copying conditions.  There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

[DongzeLi-CASIA]

hi, here is my glibc version and os version

CentOS Linux release 8.6.2205 (Core)
ldd (GNU libc) 2.28

It's hard to install another version of glibc on current machine

[Devininthelab]

@DongzeLi-CASIA Hi, have u fixed the issue?

[Devininthelab]

@Caenorst Do you have any updates about this :(

[Caenorst]

Hi @Devininthelab , sorry I don't really have a clue about your case. Somehow it looks like your Glibc is not linked to your building environment. I'm really not sure why.

[JulienGaubil]

I had the same issue when installing with pip. I also tried building from source following the instructions in the doc, but got an error You're trying to build PyTorch with a too old version of GCC. We need GCC 9 or later..

However, building from source by first installing:

conda install -c conda-forge gcc_linux-64=9 gxx_linux-64=9
export CC=$CONDA_PREFIX/bin/x86_64-conda-linux-gnu-gcc
export CXX=$CONDA_PREFIX/bin/x86_64-conda-linux-gnu-g++
export CUDAHOSTCXX=$CXX

then python setup.py develop seems to work for me. You may try this too!

[Devininthelab]

I fixed it by using the dynamic loader (ld-2.29.so) directly, and it works for me. Does this behavior depend on the OS version or distribution?

[github-actions]

Stale issue, please reopen if still relevant