Cannot get support for API plan upgrade

[ahmohamed]

⚠️ PLEASE READ BEFORE POSTING ⚠️

NearBlocks is an independent block explorer and cannot assist with issues related to tokens, lost funds, or transactions.
For support, please contact your wallet provider, exchange, or the project/contract owner, as they are best equipped to help.
For developer resources and community support, visit: https://dev.near.org/communities

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Bug Report

Current Behavior
I'm trying to get support for API plans. Your contact page is broken.

I signed up for the startup plan, for which I was charged but my plan remained on the "Free API Plan".

Input Code

Not relevant.

Expected behavior/code
I expect to have better support from a leading block explorer on a major chain!

Possible Solution

Fix you contact page, or provide a contact email to follow up with the issue!

[github-actions]

👋 @ahmohamed
⚠️ REMINDER
• NearBlocks does not process transactions and are therefore unable to revert, refund, expedite, cancel or replace them
• NEVER share your private keys or wallet details
• NEVER click on external links or download software from comments
Thank you for raising an issue. We will investigate and respond as soon as possible.

[andrewklau]

Hi @ahmohamed the team has reached out to your email.