TextBlocks not rendering correctly on some hardware

[JoshSauter]

I made a build of some UI that I had worked on with the Nova framework and sent it to a friend, but unfortunately all of the text contained within TextBlock elements was severely distorted on his machine, even though the same build looked fine on mine:

I thought maybe it was something with the font I was using, or perhaps a TextMeshPro issue instead of TextBlock, so I sent him a build of the same thing with a different font (had the same issue), and then a build of the NovaDemo sample scene, with a non-TextBlock TextMeshPro element (the one that says "Sample Text") as well as the default TextBlock element that says "Visit novaui.io to learn more". The TMP text showed up correctly but the TextBlock text was once again distorted:

Both elements were using the same font assets, and it seems like only the Nova TextBlock element is affected.

The bug appears to be dependent on system hardware, as another friend who has a computer with more similar architecture to mine did not have the issue.

Here are the computer specs of the bugged appearance:
CPU: Ryzen 7 5800X
GPU: AMD Radeon RX 5700XT
Resolution: 1440p primary monitor (where the build was ran), 1080p secondary monitor

My computer specs:
CPU: 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz
GPU: NVIDIA GeForce RTX 3070
Resolution: 3840 x 2160 primary monitor (where the build was ran), 2560 x 1440 secondary monitor

I know hardware-specific bugs can be annoying to reproduce and fix, so hopefully I've provided enough information here to allow you to investigate, but please let me know if I can provide any more info.

[dkonik]

Thanks for including the pictures and hardware details! I'm looking into this and will follow up when I have a fix or if I have any additional questions.

[dkonik]

@JoshSauter Is it possible to check if your friend with the AMD Radeon has an up-to-date graphics driver? We don't think that will fix the issue necessarily, but it's worth trying while we continue to investigate some other hardware-related alternatives.

[JoshSauter]

Yes he did try making sure his graphics drivers were fully up-to-date (and restarted when he installed the latest drivers), and tried again but it was the same result

[dkonik]

We have a fix! We're getting ready to submit an update with the fix here shortly, so that will be available after Unity approves it within the next couple of days.

[dkonik]

v1.0.2 has been published with the fix!