Did my video with the bug arrive by email ?

[DieZone19]

I wanted to ask if my video with the text bug reached them or if I ended up in spam because my English is not good . ^^

[adgray1]

Yes, we received your email. We'll be sure to follow up once we've had a chance to investigate and understand what's going on. Thank you for including the video in your message! The video will be very helpful to our investigation :)

[DieZone19]

Thanks :)

[adgray1]

When you observe this bug, do any UIBlocks in your hierarchy have their aspect ratio locked? We suspect this is where the bug is coming from, but we need more information to be certain.

Would it be possible for you to create a .zip of your project and share it with us? You can either post the .zip here on GitHub or email it to us at [email protected] - whichever you prefer. We only need the scene and contents in the video you shared, not the entire project, so we can reproduce the issue locally.

Thanks!

[DieZone19]

The problem had solved itself last week.
Unfortunately, I can not say exactly what caused it.
I thank them anyway :)