[Outlook] (Smart Alerts) Correct OnAppointmentSend behavior (#5298)

* Correct OnAppointmentSend behavior in Outlook on the web and the new Outlook on Windows

* Reword

* Apply suggestion

Author: samantharamon

docs/outlook/onmessagesend-onappointmentsend-events.md

@@ -1,7 +1,7 @@
 ---
 title: Handle OnMessageSend and OnAppointmentSend events in your Outlook add-in with Smart Alerts
 description: Learn about the Smart Alerts implementation and how it handles the OnMessageSend and OnAppointmentSend events in your event-based Outlook add-in.
-ms.date: 07/22/2025
+ms.date: 07/31/2025
 ms.topic: concept-article
 ms.localizationpriority: medium
 ---
@@ -318,19 +318,16 @@ By default, the **Running Outlook for Simple MAPI Mail Sending** setting is set
 
 Because the `OnMessageSend` and `OnAppointmentSend` events are supported through the event-based activation feature, the same feature limitations apply to add-ins that activate as a result of these events. For a description of these limitations, see [Event-based activation behavior and limitations](../develop/event-based-activation.md#behavior-and-limitations).
 
-In addition to these constraints, only one instance each of the `OnMessageSend` and `OnAppointmentSend` event can be declared in the manifest. If you require multiple `OnMessageSend` or `OnAppointmentSend` events, you must declare each one in a separate add-in.
+In addition to these constraints, be mindful of the following:
 
-The Smart Alerts dialog message must be 500 characters or less. While you can change the message and certain aspects of a button in the Smart Alerts dialog, the following can't be customized.
+- Only one instance each of the `OnMessageSend` and `OnAppointmentSend` event can be declared in the manifest. If you require multiple `OnMessageSend` or `OnAppointmentSend` events, you must declare each one in a separate add-in.
+- The Smart Alerts dialog message must be 500 characters or less. While you can change the message and certain aspects of a button in the Smart Alerts dialog, the following can't be customized.
 
-- The dialog's title bar. Your add-in's name is always displayed there.
-- The font or color of the dialog message. However, you can use Markdown to format certain elements of your message. For a list of supported elements, see [Limitations to formatting the dialog message using Markdown](#limitations-to-formatting-the-dialog-message-using-markdown).
-- The icon next to the dialog message.
-- Dialogs that provide information on event processing and progress. For example, the text and options that appear in the timeout and long-running operation dialogs can't be changed.
-
-In Outlook on the web and in new Outlook on Windows:
-
-- The `OnAppointmentSend` event only occurs when the meeting being sent was created through the **New Event** option. If the meeting being sent was created by selecting a date and time directly from the calendar, the `OnAppointmentSend` event doesn't occur.
-- When forwarding a meeting, the `OnAppointmentSend` event only occurs if the organizer forwards the meeting. It doesn't occur if an attendee forwards the meeting to which they're invited.
+    - The dialog's title bar. Your add-in's name is always displayed there.
+    - The font or color of the dialog message. However, you can use Markdown to format certain elements of your message. For a list of supported elements, see [Limitations to formatting the dialog message using Markdown](#limitations-to-formatting-the-dialog-message-using-markdown).
+    - The icon next to the dialog message.
+    - Dialogs that provide information on event processing and progress. For example, the text and options that appear in the timeout and long-running operation dialogs can't be changed.
+- In Outlook on the web and in new Outlook on Windows, the `OnAppointmentSend` event only occurs when a meeting is sent from a separate window. The event doesn't occur when a meeting is sent from an embedded meeting form or when a meeting is forwarded.
 
 ### Limitations to formatting the dialog message using Markdown