Answering PWO inquiry causes error message

[RobertMueller2]

Is this a regression?

Yes

Severity

⚪ Cosmetic – visual or non-functional issue

Please provide the branch(es) you discovered this issue in

v92

Environment Details

OneIM 9.2.x, web portal including 811c6ac

Please provide a minimal set of steps to reproduce the issue

1. Have an identity create a request
2. Login as an approver for the same request
3. Create an inquiry via View Request Details | Send inquiry
4. Login as the recipient of the inquiry and try to answer

Description

Repro causes error, but the inquiry is answered correctly. The error message may be confusing for portal users.

Describe what you expected to happen versus what actually happened

I would expect no error message.

Relevant logs or console output

2025-11-10T09:02:48.148Z ERROR [main.js:2471] Error: Uncaught (in promise): TypeError: Reduce of empty array with no initial value
TypeError: Reduce of empty array with no initial value
    at Array.reduce (<anonymous>)
    at getWorkflowDataWithSmallestSublevel (decision-step.service.ts:114:6)
    at DecisionStepSevice.getStep (decision-step.service.ts:72:22)
    at DecisionStepSevice.getCurrentStepCdr (decision-step.service.ts:41:23)
    at workflow-single-acti…component.ts:151:44
    at Generator.next (<anonymous>)
    at getWorkflowDataWithSmallestSublevel (decision-step.service.ts:114:6)
    at DecisionStepSevice.getStep (decision-step.service.ts:72:22)
    at DecisionStepSevice.getCurrentStepCdr (decision-step.service.ts:41:23)
    at workflow-single-acti…component.ts:151:44
    at Generator.next (<anonymous>)
 
Caller: GlobalErrorHandler
_logModern	@	ngx-logger.js:484

Add a screenshot(s) if that helps illustrate the problem

No response

Suggested Fix

In decision-step.service.ts replace

(data?.Columns?.Decision?.Value ?? '') === '' &&

with

((data?.Columns?.Decision?.Value ?? '') === ''  || (data?.Columns?.Decision?.Value ?? '') === 'Q') &&

Anything else?

The same code line is present in 9.3.1 latest commit. I haven't attempted the repro in 9.3.1 but I suspect the error can be reproduced there, too.

Before submitting...

• I have searched for existing issues that match this one on github and on the community support page
• I have included all necessary details to reproduce this issue

[asattler]

Hi @Mathnstein, I think this issue still persists even after the last code update (which might be "valid" as nobody has taken notice of this issue in the past 4 weeks).
Could you take a look please? I think it's quite relevant.

[Mathnstein]

Hi @asattler - I want to remind you that we are a small team and have just released version 10.0.

I will turn this into a bug, but we will no longer be taking bugs here as most of these cases should be going through support.

/link-devops 649460

[github-actions]

✅ DevOps work item #649460 linked and label added by @Mathnstein. Closing this issue - keep an eye out for branch syncing to resolve this work item.

[asattler]

@Mathnstein sorry, I didn’t mean to rush you. I was just worried the issue might have been overlooked since there was no response for about four weeks. The fix would‘ve been in one of the methods that were touched for the other bugs that were fixed recently, so I thought it might be also fixed - that‘s why i checked this issue and noticed, that you didn‘t responded.

I had a discussion with Hanno about the recent change to the issue Template & the intented use of the github issues (from one identitys perspective). I will respect that for sure :)