[Bug]: Rich media not show on IOS build

[kuuro]

What happened?

Notification with rich media work on Android but not IOS

Steps to reproduce?

I have installed the OneSignal Unity SDK in my project. Everything works fine for Android, including rich media notifications. However, when building for iOS, the rich media (image attachments) is not showing in the notifications.

I followed the documentation precisely multiple times but still can't get the image attachments to display in the iOS notifications.

Environment:
Unity version: 2021.3.9f1
OneSignal SDK version: 5.1.8
iOS version: 17.6.1
Xcode version: 15.4

What did you expect to happen?

The notification should display the image attachment as it does on Android.

Unity version

2021.3.9f1

OneSignal Unity SDK version

5.1.8

Platform

iOS

Relevant log output

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[shepherd-l]

Thanks for reporting

Just for clarification, have you tried troubleshooting with the steps listed here? :

https://documentation.onesignal.com/docs/notification-images-not-showing#ios-push-images

[shepherd-l]

Closing due to inactivity. If this is still an issue, please open a new report with updated information