Problem statement
We already know Dashboard creation is confusing for most new users. We are conducting research to target specifics, but one thing we already know: all current interviews had an idea of what they wanted to control (a light, a fan) and struggled to make a simple card.
The opportunity here is to improve the suggested cards flow so anyone can say what I want to control - see all the cool options available. This will attack a lot of friction problems in dashboard creation.
Scope & Boundaries
In scope
- Suggested cards flow (Dashboard editor - add card -flow or process might change - done)
Not in scope
- New cards / changes in current cards (unless critical)
- New interfaces outside of suggestion (example: no new tile card editor, if we want to direct people to tile card editor, we open it).
Foreseen solution
- We ask the user what they want to control
- We provide suggestions based on
-- Domain /type
-- Available features
-- Other discoverable things
- We create the card for them
Community signals
Current interview process (40%) already saw a 100% of confusion when trying to create a card for a device they had in mind, and trying to find the best option.
Besides, there are several community signals about "dashboards needing assistance to set up".
Risks & open questions
RISKS
- very little if we scope this well
- scope creep if we go into "tutorial mode" - let's keep it simple
Appetite
Small - this is important, but another piece on a bigger puzzle. We will need several things like this one to match the global goal of making Dashboard editor more intuituve.
Execution issues
No response
Decision log
Problem statement
We already know Dashboard creation is confusing for most new users. We are conducting research to target specifics, but one thing we already know: all current interviews had an idea of what they wanted to control (a light, a fan) and struggled to make a simple card.
The opportunity here is to improve the suggested cards flow so anyone can say what I want to control - see all the cool options available. This will attack a lot of friction problems in dashboard creation.
Scope & Boundaries
In scope
Not in scope
Foreseen solution
-- Domain /type
-- Available features
-- Other discoverable things
Community signals
Current interview process (40%) already saw a 100% of confusion when trying to create a card for a device they had in mind, and trying to find the best option.
Besides, there are several community signals about "dashboards needing assistance to set up".
Risks & open questions
RISKS
Appetite
Small - this is important, but another piece on a bigger puzzle. We will need several things like this one to match the global goal of making Dashboard editor more intuituve.
Execution issues
No response
Decision log