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Copy file name to clipboardExpand all lines: Zoom/Privacy Policy.md
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@@ -21,7 +21,7 @@ Personal data is any information from or about an identified or identifiable per
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***Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features:** Content generated in meetings, webinars, or messages that are hosted on Zoom products and services (“Customer Content”), which may include audio, video, in-meeting messages, in-meeting and out-of-meeting whiteboards, chat messaging content, transcriptions, transcript edits and recommendations, written feedback, responses to polls and Q&A, and files, as well as related context, such as invitation details, meeting or chat name, or meeting agenda. Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services. As referenced below, Zoom employees do not access or use Customer Content without the authorization of the hosting account owner, or as required for legal, safety, or security reasons.
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* **Usage Information Regarding Meetings, Webinars, Messaging, Collaborative Features and the Website:** Information about how people and their devices interact with Zoom products and services, such as: when participants join and leave a meeting; whether participants sent messages and who they message with; performance data; mouse movements, clicks, keystrokes or actions (such as mute/unmute or video on/off), edits to transcript text, where authorized by the account owner and other inputs that help Zoom to understand feature usage, improve product design, and suggest features; which third-party apps are added to a meeting or other product or service and what information and actions the app is authorized to access and perform; use of third-party apps and the Zoom App Marketplace; features used (such as screen sharing, emojis, or filters); and other usage information and metrics. This also includes information about when and how people visit and interact with Zoom’s websites, including what pages are accessed, interaction with website features including Zoom’s website’s virtual chat feature, and whether or not the person signed up for a Zoom product or service.
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* **Limited Information from Zoom Email and Calendar Services:** “Zoom Email” refers to Zoom’s native email service and emails sent from Zoom’s native email service. Zoom Email is designed to be end-to-end encrypted by Zoom by default for emails sent and received directly between active Zoom Email users. Support for end-to-end encryption requires Zoom Email users to have added a device to their Zoom Email account with the associated email address and to use a supported Zoom client. When an email is end-to-end encrypted, only the users, and, depending on their settings, account owners, or designated account administrators control the encryption key and therefore access to the email content, including body text, subject line, attachments and custom labels applied to messages by users in their inboxes. Emails sent to or received from non-Zoom Email users are encrypted after the email is sent or received from Zoom’s servers, if the Zoom Email user chooses to send them with encryption. In all cases, Zoom does have access to email metadata used for basic email delivery—specifically, email addresses in the from, to, cc, and bcc fields, time, mimeID, and the number and size of attachments. From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.
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***Content from Third-Party Integrations:** Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom IQ, Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
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***Content from Third-Party Integrations:** Users can access email and calendars from third-party services through their Zoom client, if they choose to integrate them. This information is not end-to-end encrypted by Zoom, but Zoom employees do not access the contents of third-party-service email or calendar entries, unless authorized to, or required for legal, safety, or security reasons. If account owners and/or their licensed end users integrate their third-party emails with products and services offered or powered by Zoom, such as business analytics tools like Zoom Revenue Accelerator Zoom may collect or process Customer Content and email information, including email content, headers and metadata, from such third-party services.
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***Communications with Zoom:** Information about, and contents of, your communications with Zoom, including relating to support questions, website virtual chats, your account, and other inquiries.
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***Information from Partners**: Zoom obtains information about account owners and their users from third-party companies, such as market data enrichment services, including information about an account owner’s company size or industry, contact information, or activity of certain enterprise domains. Zoom may also obtain information from third-party advertising partners that deliver ads displayed on Zoom products and services, such as whether you clicked on an ad they showed you.
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@@ -86,7 +86,7 @@ When you send messages or join meetings and webinars on Zoom, other people and o
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*****Livestreams:**** Meeting and webinar hosts can choose to livestream to a third-party site or service, which means anyone with access to the livestream will be able to see the meeting or webinar.
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*****Apps and Integrations:****
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* Account owners can choose to add Zoom-developed apps and third-party apps to their account and the Zoom products they use, including via use of the Zoom App Marketplace, and they can also control whether their users can add and use specific Zoom and third-party apps, including in meetings, webinars, and chats hosted on their account.
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* Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom IQ for Sales (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
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* Account owners can also choose to integrate other content from third-party services– such as third-party email communications on their corporate account – to apps and services that they use, such as Zoom Revenue Accelerator (that provides insights and business analytics related to businesses when they use Zoom products). Further, account owners may choose to have Zoom analyze the meeting’s audio recording to distinguish one speaker from another in order to create an accurate transcript. The audio analysis is not retained after the transcript is generated.
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* Depending on their settings, account owners’, users’ and guests’ personal data and content may be shared with apps and integrations, including Zoom-developed apps, approved by account owners, which may include all of the personal data categories listed above, such as account information, profile and contact information, registration information, participants list, settings, content, product usage, device information, or third-party emails that have been shared with the app.
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* Other participants in the meeting may be able to see the app that you are using in a meeting, if the app is receiving content (including audio and video) from the meeting.
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* Third-party developers may also integrate or embed Zoom meetings into their website or app experiences or build versions of Zoom that enable access to Zoom products from a third-party app.
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