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CPNI is information that relates to the quantity, technical configuration, type, destination, location and amount of use of the telecommunications services purchased by you from Windstream. CPNI is available to Windstream solely through its relationship with you and information contained in your bill for telecommunication services. CPNI does not include information that is typically classified as PII, such as your name or e-mail address and does not include compiled or aggregated PII. U.S. federal law requires Windstream to protect the confidentiality of CPNI. Unless you opt-out from the use of CPNI, Windstream may use CPNI to market service offerings to you to which you do not already subscribe. To opt-out, just [contact us](https://www.windstream.com/contactus). Windstream may, without prior approval from you, use CPNI to provide or market service offerings to you, if the service offerings are within the same categories of service to which you already subscribe, regardless of your CPNI selection.
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CPNI is information that relates to the quantity, technical configuration, type, destination, location and amount of use of the telecommunications services purchased by you from Windstream. CPNI is available to Windstream solely through its relationship with you and information contained in your bill for telecommunication services. CPNI does not include information that is typically classified as PII, such as your name or e-mail address and does not include compiled or aggregated PII. U.S. federal law requires Windstream to protect the confidentiality of CPNI. Unless you opt-out from the use of CPNI, Windstream may use CPNI to market service offerings to you to which you do not already subscribe. To opt-out, just [contact us](https://www.windstream.com/support). Windstream may, without prior approval from you, use CPNI to provide or market service offerings to you, if the service offerings are within the same categories of service to which you already subscribe, regardless of your CPNI selection.
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If you order Windstream services from a Windstream dealer, Windstream’s dealers are prohibited from accessing or using your CPNI unless you sign a consent form authorizing Windstream to release your CPNI to the dealers. Dealers are required by Windstream to take all necessary measures to protect the confidentiality of your CPNI. As part of the dealers’ agreements with Windstream, dealers agree that, upon termination of your Windstream services, the dealers will promptly return all of your CPNI to Windstream and will not retain any CPNI in any form.
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E. Value-Added Services
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Because we appreciate the trust you have placed in us, we continually look for ways to enhance your customer experience. From time to time, we may notify you about a Windstream product or service using the information you have provided to us either in person, telephonically or electronically by visiting our websites or using our mobile apps, including information you provide to use our services. We strive to limit our offers to those we think you would benefit from and appreciate receiving. We want every contact you have with us to be a positive experience. If you prefer not to receive these Windstream value-added services, offers and opportunities, just [contact us](https://www.windstream.com/contactus).
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Because we appreciate the trust you have placed in us, we continually look for ways to enhance your customer experience. From time to time, we may notify you about a Windstream product or service using the information you have provided to us either in person, telephonically or electronically by visiting our websites or using our mobile apps, including information you provide to use our services. We strive to limit our offers to those we think you would benefit from and appreciate receiving. We want every contact you have with us to be a positive experience. If you prefer not to receive these Windstream value-added services, offers and opportunities, just [contact us](https://www.windstream.com/support).
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Windstream complies with all applicable laws and regulations regarding “Do Not Call” Lists. Generally, Windstream is allowed to contact its customers, even if the customers are registered with federal or state Do Not Call Lists, because of our relationship with you. Windstream will, of course, honor any request to remove your name from our telephone, mail or e-mail solicitation lists and will delete your information from existing files within a reasonable time period. Just [contact us](https://www.windstream.com/contactus).
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Windstream complies with all applicable laws and regulations regarding “Do Not Call” Lists. Generally, Windstream is allowed to contact its customers, even if the customers are registered with federal or state Do Not Call Lists, because of our relationship with you. Windstream will, of course, honor any request to remove your name from our telephone, mail or e-mail solicitation lists and will delete your information from existing files within a reasonable time period. Just [contact us](https://www.windstream.com/support).
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F. Information Disclosed to Third Parties
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I. Children
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Children under the age of majority should consult with their parents or guardian before furnishing any data to us. Parents should consider using one of a number of available parental control tools that provide a child-friendly, on-line environment and can prevent children from disclosing PII without parental consent. If a child has provided personal information without the consent of a parent or guardian, that parent or guardian should [contact us](https://www.windstream.com/contactus) to request that the information be deleted from our records. More information about parental controls may be found on Windstream websites or by contacting a Windstream customer care representative.
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Children under the age of majority should consult with their parents or guardian before furnishing any data to us. Parents should consider using one of a number of available parental control tools that provide a child-friendly, on-line environment and can prevent children from disclosing PII without parental consent. If a child has provided personal information without the consent of a parent or guardian, that parent or guardian should [contact us](https://www.windstream.com/support) to request that the information be deleted from our records. More information about parental controls may be found on Windstream websites or by contacting a Windstream customer care representative.
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Windstream does not knowingly collect PII from children under the age of 13 in connection with providing products and services, and it strives to comply with all provisions of the Children’s Online Privacy Protection Act (COPPA). If Windstream inadvertently collects information from minors below the age of 13, the information will be treated as PII of the adult customer.
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