You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: Booking.com/Privacy Policy.md
+8-8Lines changed: 8 additions & 8 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -108,7 +108,7 @@ Unless indicated otherwise, Booking.com is a service you are only allowed to use
108
108
109
109
### How can you control the personal data you’ve given to Booking.com?
110
110
111
-
You have the right to review the personal data we keep about you at any time. You can request access to or deletion of your personal data [by submitting this form](https://www.booking.com/content/dsar.en-gb.html?). If you want to find out more about your rights to control your personal data, read on.
111
+
You have the right to review the personal data we keep about you at any time. You can request access to or deletion of your personal data [by submitting this form](https://www.booking.com/content/dsar.en-gb.html?&sig=removed). If you want to find out more about your rights to control your personal data, read on.
112
112
113
113
[Read more about how you can control your personal data](https://www.booking.com/content/privacy.en-gb.html#personal-data-controlled-how)
114
114
@@ -236,7 +236,7 @@ We use the information collected about you for a variety of purposes. Your perso
236
236
237
237
If you have a Booking.com account, you can choose to display a screen name next to your review, instead of your real name. If you’d like to set a screen name, you can do that in your account settings. Adding an avatar is also possible.
238
238
239
-
By completing a review, you’re agreeing that it can be displayed (as described in detail in our [Terms and Conditions](https://www.booking.com/content/terms.en-gb.html?)) on, for example, the relevant Trip Provider information page on our websites, on our mobile apps, on our social media accounts and social media apps, or on the online platform of the relevant Trip Provider or business partner’s website. This is to inform other travellers about the quality of the Trip Service you used, the destination you have chosen or any other experiences you choose to share.
239
+
By completing a review, you’re agreeing that it can be displayed (as described in detail in our [Terms and Conditions](https://www.booking.com/content/terms.en-gb.html?&sig=removed)) on, for example, the relevant Trip Provider information page on our websites, on our mobile apps, on our social media accounts and social media apps, or on the online platform of the relevant Trip Provider or business partner’s website. This is to inform other travellers about the quality of the Trip Service you used, the destination you have chosen or any other experiences you choose to share.
240
240
241
241
11. Call monitoring: When you make calls to our customer service team, Booking.com uses an automated telephone number detection system to match your telephone number to your existing reservations. This can help save time for both you and our customer service staff. However, our customer service staff may still ask for authentication, which helps to keep your reservation details confidential.
242
242
@@ -287,7 +287,7 @@ In certain circumstances, we’ll share your personal data with third parties. T
287
287
288
288
2. Connectivity Providers: Please note that certain Trip Providers may need us to share your personal data with a contracted Connectivity Provider in order to be able to finalise and administer your reservation. Connectivity providers act on behalf of Trip Providers and help them to manage their reservations.
289
289
290
-
3. Your local Booking.com office: To support the use of Booking.com services, your details may be shared with subsidiaries of the Booking.com corporate group, including for customer service. To find out more about the Booking.com corporate group, visit [About Booking.com](https://www.booking.com/content/about.en-gb.html?).
290
+
3. Your local Booking.com office: To support the use of Booking.com services, your details may be shared with subsidiaries of the Booking.com corporate group, including for customer service. To find out more about the Booking.com corporate group, visit [About Booking.com](https://www.booking.com/content/about.en-gb.html?&sig=removed).
291
291
292
292
4. Third-party service providers: We use service providers from outside of the Booking.com corporate group to support us in providing our services. These include:
293
293
@@ -533,7 +533,7 @@ If you have a Booking.com user account, you can access a lot of your personal da
533
533
534
534
If any of the personal data we have about you isn’t accessible through our website or apps, you can send us a request.
535
535
536
-
If you want to exercise your right of access or erasure, all you need to do is complete and submit the [Data Subject Request for Booking.com Customers](https://www.booking.com/content/dsar.en-gb.html?) form. For any requests relating to this Privacy Statement, to exercise any of your other rights, or if you have a complaint, please contact our Data Protection Officer at [[email protected]](javascript:location='mailto:/u0064/u0061/u0074/u0061/u0070/u0072/u006f/u0074/u0065/u0063/u0074/u0069/u006f/u006e/u006f/u0066/u0066/u0069/u0063/u0065/u0040/u0062/u006f/u006f/u006b/u0069/u006e/u0067/u002e/u0063/u006f/u006d';void 0). You can also contact your local data protection authority.
536
+
If you want to exercise your right of access or erasure, all you need to do is complete and submit the [Data Subject Request for Booking.com Customers](https://www.booking.com/content/dsar.en-gb.html?&sig=removed) form. For any requests relating to this Privacy Statement, to exercise any of your other rights, or if you have a complaint, please contact our Data Protection Officer at [[email protected]](javascript:location='mailto:/u0064/u0061/u0074/u0061/u0070/u0072/u006f/u0074/u0065/u0063/u0074/u0069/u006f/u006e/u006f/u0066/u0066/u0069/u0063/u0065/u0040/u0062/u006f/u006f/u006b/u0069/u006e/u0067/u002e/u0063/u006f/u006d';void 0). You can also contact your local data protection authority.
537
537
538
538
If you’d like to object to your personal data being processed on the basis of legitimate interest and there’s no way to opt out directly, please contact us at [[email protected]](javascript:location='mailto:/u0064/u0061/u0074/u0061/u0070/u0072/u006f/u0074/u0065/u0063/u0074/u0069/u006f/u006e/u006f/u0066/u0066/u0069/u0063/u0065/u0040/u0062/u006f/u006f/u006b/u0069/u006e/u0067/u002e/u0063/u006f/u006d';void 0).
539
539
@@ -547,7 +547,7 @@ Booking.com B.V. controls the processing of personal data, as described in this
547
547
548
548
If you have any questions about this Privacy Statement, or about our processing of your personal data, please contact our Data Protection Officer at [email protected] and we’ll get back to you as soon as possible.
549
549
550
-
For questions about a reservation, please contact our customer service team through the [customer service contact page](https://secure.booking.com/help.en-gb.html?&source=privacy_policy#/?source=privacy_policy).
550
+
For questions about a reservation, please contact our customer service team through the [customer service contact page](https://secure.booking.com/help.en-gb.html?&sig=removed&source=privacy_policy#/?source=privacy_policy).
551
551
552
552
Requests from law enforcement should be submitted using the [Law Enforcement](https://authorityportal.booking.com/) process.
553
553
@@ -615,9 +615,9 @@ We may share certain pieces of your personal information with third parties, whi
615
615
616
616
California law provides you with certain rights, including the right to access specific pieces of personal information, learn about how we process personal information, including disclose or sell personal information, request deletion of personal information, opt out of “sales" and not to be denied goods or services for exercising these rights.
617
617
618
-
You may exercise your right to opt out of 'sales' by clicking on this link and following the instructions: [https://www.booking.com/content/ccpa.html](https://www.booking.com/content/ccpa.en-gb.html?)
618
+
You may exercise your right to opt out of 'sales' by clicking on this link and following the instructions: [https://www.booking.com/content/ccpa.html](https://www.booking.com/content/ccpa.en-gb.html?&sig=removed)
619
619
620
-
To exercise your right to request access to or the deletion of your personal information under California law, please fill out our [Data Subject Request for Booking.com Customers form](https://www.booking.com/content/dsar.en-gb.html?). To otherwise exercise these or any of your other rights under California law, or to contact us with questions and concerns about this privacy notice and our practices, you can also contact us at [[email protected]](javascript:location='mailto:/u0064/u0061/u0074/u0061/u0070/u0072/u006f/u0074/u0065/u0063/u0074/u0069/u006f/u006e/u006f/u0066/u0066/u0069/u0063/u0065/u0040/u0062/u006f/u006f/u006b/u0069/u006e/u0067/u002e/u0063/u006f/u006d';void 0) with the subject line: 'California Resident Privacy Rights - Request'.
620
+
To exercise your right to request access to or the deletion of your personal information under California law, please fill out our [Data Subject Request for Booking.com Customers form](https://www.booking.com/content/dsar.en-gb.html?&sig=removed). To otherwise exercise these or any of your other rights under California law, or to contact us with questions and concerns about this privacy notice and our practices, you can also contact us at [[email protected]](javascript:location='mailto:/u0064/u0061/u0074/u0061/u0070/u0072/u006f/u0074/u0065/u0063/u0074/u0069/u006f/u006e/u006f/u0066/u0066/u0069/u0063/u0065/u0040/u0062/u006f/u006f/u006b/u0069/u006e/u0067/u002e/u0063/u006f/u006d';void 0) with the subject line: 'California Resident Privacy Rights - Request'.
621
621
622
622
If you are an authorized agent wishing to exercise rights on behalf of a California consumer, please contact us at the email above, attaching a copy of the consumer’s written authorization, designating you as their agent. We may need to verify your identity before completing your rights request by, for example, requesting information about your previous Trip Reservations with us.
623
623
@@ -738,7 +738,7 @@ If you have a Booking.com account, you can find the personal information we stor
738
738
739
739
If you want to delete your account, you can also do this by going to account settings on the Booking.com website, clicking into the ‘Security’ section and selecting ‘Delete account’.
740
740
741
-
In addition to the above, if you’d like to exercise your rights to access your data or for that data to be erased, to unsubscribe from email marketing or to withdraw the consent you have given us to process your personal information, please fill out our form: [Data Subject Request for Booking.com customers](https://www.booking.com/content/dsar.en-gb.html?).
741
+
In addition to the above, if you’d like to exercise your rights to access your data or for that data to be erased, to unsubscribe from email marketing or to withdraw the consent you have given us to process your personal information, please fill out our form: [Data Subject Request for Booking.com customers](https://www.booking.com/content/dsar.en-gb.html?&sig=removed).
742
742
743
743
To protect your personal information, we may need to verify your identity before completing your request. We will do this by asking you questions about your previous reservations with us. We will respond to your request within 15 working days, unless another time-frame is required by applicable laws.
0 commit comments