Update Vinted Terms of Service

This version was recorded after filtering snapshot OpenTermsArchive/contrib-snapshots@a9ea3359e7c

Author: AmbNum-Bot

Vinted/Terms of Service.md

@@ -44,7 +44,7 @@ These Terms of use refer to and incorporate the following additional Terms, whic
 **5\. YOUR ACCOUNT AND PASSWORD**
 
 1.  If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party and you must ensure that you log out from your account at the end of each session.
-2.  You must immediately notify us by using the [contact form](https://www.vinted.com/help/315) if you know or suspect that anyone other than you knows your user identification code or password, or that there has been any unauthorized use of your password or account or any other security breach.
+2.  You must immediately notify us by using the [contact form](https://www.vinted.com/help/support_tickets/new?ch=help_center&faq_entry_id=615&allow_direct=1) if you know or suspect that anyone other than you knows your user identification code or password, or that there has been any unauthorized use of your password or account or any other security breach.
 3.  We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if we have reasons to suspect it has been compromised or if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
 4.  Vinted does not allow multiple accounts on its Site. Should Vinted have a reasonably grounded suspicion that a user has created (is using) more than one account on the Site – it may block or delete any of the involved accounts.
 5.  Vinted may request to make certain confirmations with respect to your account for security purposes. Such confirmations among other things may be linking your Facebook, Google or another third party account; confirming your phone number; providing for an ID and/or cardholder proof or any other confirmations that Vinted may introduce in its sole discretion. All data collected as a result of such confirmation will be processed following our [Privacy Policy](https://www.vinted.com/privacy-policy) , which is a part of Vinted - user contractual arrangement.
@@ -149,8 +149,8 @@ Where you use our payment and shipping services:
 
 1.  Orders are automatically updated to delivered after certain period of time after being sent. The period of time for this purpose is reasonably determined by Vinted following a pre-set uniformly applicable Escrow payment process. In order to protect buyers, we will hold the purchase price for an item for not less than 2 days after the date on which that item is delivered or due to be delivered as shown in our system (or until a buyer confirms that he has no issue with a purchase). During this period it is the buyer’s responsibility to raise a dispute. After this period, compensation is no longer applicable and funds are released to the seller. Please raise all disputes via Vinted first.
 2.  If a seller fails to send an item to a buyer within 7 business days after receipt of the shipping label and/or details, and/or instructions we shall be entitled to refund the purchase price to the buyer’s account. The refund can be also released earlier in case selling user is inactive and/or shipping label is not downloaded by a selling user for a certain period of time. The refund of the purchase price shall be the buyer’s only remedy in respect of its contract with the seller.
-3.  If a buyer receives an item that is not materially as described on the Site, the buyer must notify us by using the [contact form](https://www.vinted.com/help) or by clicking “I have issues” within 2 days after delivery on as shown in the system.
-4.  If a buyer does not receive an item that they have purchased from a seller, the buyer must notify us by using the [contact form](https://www.vinted.com/help) or by clicking “I have issues” within 2 days after delivery on as shown in the system.
+3.  If a buyer receives an item that is not materially as described on the Site, the buyer must notify us by using the [contact form](https://www.vinted.com/help/support_tickets/new?ch=help_center&faq_entry_id=615&allow_direct=1) or by clicking “I have issues” within 2 days after delivery on as shown in the system.
+4.  If a buyer does not receive an item that they have purchased from a seller, the buyer must notify us by using the [contact form](https://www.vinted.com/help/support_tickets/new?ch=help_center&faq_entry_id=615&allow_direct=1) or by clicking “I have issues” within 2 days after delivery on as shown in the system.
 5.  If a buyer does not contact us within 2 days after receipt of an item under sections 15.3 and 15.4 above, the buyer will be deemed to have accepted the item. On acceptance of an item has occurred, we will credit to the seller’s account the purchase price of that item less any fees due to us.
 6.  Where the buyer contacts us under section 15.3 or 15.4 above, we will hold the purchase price minus any fees due to us until we have investigated the claim.
 7.  Despite the payment method chosen by the buyer – all Escrow Payment related disputes shall be addressed to Vinted directly, unless Vinted provides for a feature for users to settle/agree-on such dispute directly without approaching Vinted. In this case, the dispute is considered to be settled and transaction completed once users reach a mutual agreement. Vinted will not accept any repeated claims from users. Vinted reserves the right to deny compensation and claim back amounts paid out for a user in case user in question has already received adequate compensation from other sources (e.g. third-party payment service provider).
@@ -298,4 +298,4 @@ THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTI
 
 **30\. CONTACT**
 
-For all support based enquiries, you can contact the team here:  **[Contact us](https://www.vinted.com/help)**. For all legal based enquiries, please contact us through **[email protected]**
+For all support based enquiries, you can contact the team here:  **[Contact us](https://www.vinted.com/help/support_tickets/new?ch=help_center&faq_entry_id=615&allow_direct=1)**. For all legal based enquiries, please contact us through **[email protected]**