Downloads don't complete, stuck with operation timed out error

[vishwesh-D-kumar]

A great tool ! Thanks for developing . I have been able to download the VOD chats for several streamers using this , however with large streamers like xQc, there seems to be an error in the downloads.

tcd --channel xqcow --first=1 --format json --output xqcowchats/

The following error pops up at around 30% of the downloads( have replaced actual cursor value with multiple x's)

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connection.py", line 157, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/util/connection.py", line 84, in create_connection
    raise err
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/util/connection.py", line 74, in create_connection
    sock.connect(sa)
TimeoutError: [Errno 60] Operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    chunked=chunked,
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connectionpool.py", line 376, in _make_request
    self._validate_conn(conn)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connectionpool.py", line 994, in _validate_conn
    conn.connect()
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connection.py", line 334, in connect
    conn = self._new_conn()
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connection.py", line 169, in _new_conn
    self, "Failed to establish a new connection: %s" % e
urllib3.exceptions.NewConnectionError: <urllib3.connection.VerifiedHTTPSConnection object at 0x7ffdb3e717f0>: Failed to establish a new connection: [Errno 60] Operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/urllib3/util/retry.py", line 436, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.twitch.tv', port=443): Max retries exceeded with url: /v5/videos/909055006/comments?cursor=xxxxxxxxxx(Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7ffdb3e717f0>: Failed to establish a new connection: [Errno 60] Operation timed out'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Library/Frameworks/Python.framework/Versions/3.7/bin/tcd", line 8, in <module>
    sys.exit(main())
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/tcd/__init__.py", line 92, in main
    Downloader().channels(Arguments().channels)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/tcd/downloader.py", line 195, in channels
    self.video(video)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/tcd/downloader.py", line 100, in video
    for comment in video.comments:
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/twitch/v5/resources/comments.py", line 22, in __iter__
    fragment = self.fragment(fragment['_next'])
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/twitch/v5/resources/comments.py", line 16, in fragment
    return self._api.get(self._path.format(video_id=self._video_id), params={'cursor': cursor})
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/twitch/api.py", line 111, in get
    return self.request('GET', path, ignore_cache, params=params, headers=self._headers(headers), **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/twitch/api.py", line 90, in request
    response = requests.Session().send(request)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    r = adapter.send(request, **kwargs)
  File "/Library/Frameworks/Python.framework/Versions/3.7/lib/python3.7/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.twitch.tv', port=443): Max retries exceeded with url: /v5/videos/909055006/comments?cursor=xxxxxx (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7ffdb3e717f0>: Failed to establish a new connection: [Errno 60] Operation timed out'))