Adding Ticket Closed and Ticket Reopened sources

Author: GTFalcao

components/trengo/sources/ticket-closed/ticket-closed.mjs

@@ -0,0 +1,29 @@
+import common from "../common/common.mjs";
+
+export default {
+  key: "trengo-ticket-closed",
+  name: "Ticket Closed (Instant)",
+  description: "Emit new event when a ticket is closed. [See the documentation](https://developers.trengo.com/docs/webhooks)",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  ...common,
+  methods: {
+    ...common.methods,
+    getMeta(event) {
+      const ts = Date.now();
+      const id = event?.body?.ticket_id ?
+        parseInt(event.body.ticket_id) :
+        ts;
+      const summary = `Ticket closed: #${id} (Status: ${event?.body?.status})`;
+      return {
+        id,
+        ts,
+        summary,
+      };
+    },
+    getEvent() {
+      return "TICKET_CLOSED";
+    },
+  },
+};

components/trengo/sources/ticket-reopened/ticket-reopened.mjs

@@ -0,0 +1,29 @@
+import common from "../common/common.mjs";
+
+export default {
+  key: "trengo-ticket-reopened",
+  name: "Ticket Reopened (Instant)",
+  description: "Emit new event when a ticket is reopened. [See the documentation](https://developers.trengo.com/docs/webhooks)",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  ...common,
+  methods: {
+    ...common.methods,
+    getMeta(event) {
+      const ts = Date.now();
+      const id = event?.body?.ticket_id ?
+        parseInt(event.body.ticket_id) :
+        ts;
+      const summary = `Ticket reopened: #${id} (Status: ${event?.body?.status})`;
+      return {
+        id,
+        ts,
+        summary,
+      };
+    },
+    getEvent() {
+      return "TICKET_REOPENED";
+    },
+  },
+};

components/trengo/trengo.app.mjs

@@ -68,9 +68,20 @@ export default {
       description: "The WhatsApp template ID.",
     },
     ticketId: {
-      type: "string",
+      type: "integer",
       label: "Ticket ID",
-      description: "The ticket ID. Only required if `Recipient Phone Number` is not set.",
+      description: "Select a ticket or provide an ID",
+      async options({ page = 0 }) {
+        const response = await this.getTickets({
+          params: {
+            page: page + 1,
+          },
+        });
+        return response.data.map((ticket) => ({
+          label: `#${ticket.ticket_id} - ${ticket.subject || "No subject"}`,
+          value: ticket.ticket_id,
+        }));
+      },
     },
     whatsappTemplateParamsKeys: {
       type: "string[]",
@@ -271,5 +282,11 @@ export default {
         ...args,
       });
     },
+    async getTickets(args = {}) {
+      return this._makeRequest({
+        path: "/tickets",
+        ...args,
+      });
+    },
   },
 };