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# Introduction to Pipedream
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Pipedream is the fastest way to automate any process that connects APIs. Build and run workflows with code-level control when you need it, and no code when you don't. Easily add thousands of customer-facing integrations to your app or AI agent in minutes.
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Pipedream is the easiest way to automate any process that connects APIs:
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- Build and run workflows with code-level control when you need it, and no code when you don't in a [visual builder](/workflows)
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- Easily add thousands of customer-facing integrations to your app or AI agent in minutes with [Pipedream Connect](/connect)
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The Pipedream platform includes:
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- A [serverless runtime](/workflows/building-workflows/code/) and [workflow service](/workflows/building-workflows/)
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-SDK to handle [customer authentication](/connect/) for {process.env.PUBLIC_APPS}+ APIs
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- Source-available pre-built [triggers](/workflows/building-workflows/triggers/) and [actions](/workflows/building-workflows/actions/) for [thousands of integrated apps](https://pipedream.com/explore/)
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-SDKs to handle [user authentication](/connect/) for {process.env.PUBLIC_APPS}+ APIs
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- Source-available [triggers](/workflows/building-workflows/triggers/) and [actions](/workflows/building-workflows/actions/) for [thousands of integrated apps](https://pipedream.com/explore/)
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- One-click [OAuth and key-based authentication](/apps/connected-accounts/) for more than {process.env.PUBLIC_APPS} APIs (use tokens directly in code or with pre-built actions)
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<VideoPlayer
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## Getting Started
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To get started, [sign up for a free account](https://pipedream.com/auth/signup) (no credit card required) and follow our [quickstart guide](/quickstart/) to create your first workflow.
To get started, [sign up for a free account](https://pipedream.com/auth/signup) (no credit card required) and follow our [quickstart guide](/quickstart/) to create your first workflow or add your first integration.
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## Use Cases
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Pipedream supports use cases from prototype to production and is trusted by 800k+ developers from startups to Fortune 500 companies:
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Pipedream supports use cases from prototype to production and is trusted by more than 1 million developers from startups to Fortune 500 companies:
The platform processes billions of events and is built and [priced](https://pipedream.com/pricing/) for use at scale. [Our team](https://pipedream.com/about) has built internet scale applications and managed data pipelines in excess of 10 million events per second (EPS) at startups and high-growth environments like BrightRoll, Yahoo!, Affirm and Instacart.
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The platform processes billions of events and is built and [priced](https://pipedream.com/pricing/) for use at scale. [Our team](https://pipedream.com/about) has built internet scale applications and managed data pipelines in excess of 10 million events per second (EPS) at startups and high-growth environments like BrightRoll, Yahoo!, Affirm, and Dropbox.
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Our [community](https://pipedream.com/community) uses Pipedream for a wide variety of use cases including:
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Our [community](https://pipedream.com/support) uses Pipedream for a wide variety of use cases including:
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- Connecting SaaS apps
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- General API orchestration and automation
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- Database automations ([learn about connecting to resources behind a firewall](/workflows/data-management/databases/))
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# Plans and Pricing
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We believe anyone should be able to run simple, low-volume workflows at no cost. We also hope that you share your [sources](/components/contributing/#sources), [workflows](/workflows/building-workflows/), [actions](/components/contributing/#actions), and other integration components so that other Pipedream users benefit from your work.
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We believe anyone should be able to run simple, low-volume workflows at no cost, and we want you to be able to prototype and get to value before having to pay Pipedream any money. We also hope that you share your [sources](/components/contributing/#sources), [workflows](/workflows/building-workflows/), [actions](/components/contributing/#actions), and other integration components so that other Pipedream users benefit from your work.
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To support these goals, Pipedream offers a generous [free tier](#free-tier), and you can **[request a free trial of our Advanced or Business plan](https://pipedream.com/pricing)**. You can run sources and workflows for free within the limits of the free tier. If you hit these limits, you can upgrade to one of our [paid tiers](#paid-tiers).
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To support these goals, Pipedream offers a generous [free plan](#free-plan), free access to Pipedream Connect [while in `development`](/connect/environments), and you can **[request a free trial of our Advanced plan](https://pipedream.com/pricing)**. You can run sources and workflows for free within the limits of the free plan. If you hit these limits, you can upgrade to one of our [paid plans](#paid-plans).
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[Read more about our plans and pricing here](https://pipedream.com/pricing).
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## Free Tier
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## Free plan
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Free Tiers have access to all pre-built actions and triggers, and all of the workflow building capabilites as other paid tiers.
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Workspaces on the Free plan have access to many of the Pipedream features including Workflows and Connect. However, the free plan includes several limitations:
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But Free account have a [daily limit of free credits](/workflows/limits/#daily-credits-limit) that cannot be exceed. Standard [Pipedream platform limits](/workflows/limits/) apply to Free Accounts as well.
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**General:**
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-**Daily credit limit**: Free workspaces have a [daily limit of free credits](/workflows/limits/#daily-credits-limit) that cannot be exceeded
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-**Support**: Community support only via [our forum](https://pipedream.com/community) and Slack
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To lift the daily credit limit and increase the number of workflows and connected accounts [upgrade to a paid tier](https://pipedream.com/pricing).
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**Workflows:**
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-**Connected accounts**: Limited to 3 different service accounts (like Slack, Google Sheets, GitHub, etc.)
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-**Active workflows**: Limited number of active workflows
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-**Polling intervals**: Triggers that poll for updates are limited to a lower frequency compared to paid plans
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### Free Tier Connected Accounts
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**Connect:**
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-**Development environment**: Access all the features of Connect while in [development mode](/connect/environments)
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Free Tier accounts can connect up to 3 different service accounts like Twitter, Discord, Google Sheets, or any of the thousands of available connections.
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To lift the daily credit limit and increase the number of workflows and connected accounts, [upgrade to a paid plan](https://pipedream.com/pricing).
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### Free Tier Workflow Limitations
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##Paid plans
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Free Tier accounts have a [daily credit limit](/workflows/limits/#daily-credits-limit) and have limits on the number of active workflows. Upgrading to a [paid tier](https://pipedream.com/pricing)will increase the number of available active workflows and connected accounts.
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[Visit our pricing page](https://pipedream.com/pricing)to learn more about our paid plans.
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### Free Tier Polling Interval Limitations
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All paid plans vary features based on plan level, but each paid plan option will:
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Free Tier account triggers powered by polling are limited to the longest interval. Paid tiers have an option to polling at a substantially higher frequency.
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- Remove the daily [credits](#credits) limit for both Workflows and Connect usage
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- Increase the number of active workflows available
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- Increase the number of connected accounts
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- Unlock full Connect production features with higher usage limits
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- Provide priority support options
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### Free Tier Support options
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##Pipedream Connect
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Users on the Free Tier have access to community support, on [our forum](https://pipedream.com/community) and Slack. [Visit out Support page](https://pipedream.com/support) for more information.
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Pipedream Connect provides SDKs and APIs to let you easily add {process.env.PUBLIC_APPS}+ integrations to your app or AI agent. Connect uses the same credit-based pricing model as Workflows, with some key differences in how credits are consumed.
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## Paid Tiers
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{/* todo: talk about external users */}
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[Visit our pricing page](https://pipedream.com/pricing) to learn more about our paid plans.
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### How credits work in Connect
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All paid plans vary features based on tier, but each paid plan option will:
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Here's how credit usage works in Connect:
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- Remove the daily [credits](#credits) limit
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- Increase the number of active workflows available
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- Increase the number of connected accounts
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-**`runAction()`** - Consumes 1 credit per call
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-**`makeProxyRequest()`** - Consumes 1 credit per call
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-**Deployed triggers** - Consume 1 credit per invocation
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- For polling triggers: 1 credit each time the trigger checks for changes (based on your defined polling schedule/interval)
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- For webhook triggers: 1 credit each time an event is received
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<Callouttype="info">
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We don't charge credits for API calls that help you manage integrations, such as:
| Running a Slack "Send Message" action via `runAction()`| 1 credit |
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| Making an authenticated API request via `makeProxyRequest()`| 1 credit |
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| Polling trigger checking for new GitHub issues every 5 minutes | 1 credit per check (12 per hour) |
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| Webhook trigger receiving a Stripe payment event | 1 credit per event |
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| Calling `getAccounts()` to list user's connected accounts | 0 credits |
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| Configuring a component with `configureComponent()`| 0 credits |
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### Connect pricing considerations
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- Credits are consumed at the workspace level, shared across both Workflows and Connect usage
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- The same [free plan](#free-plan) and [paid plans](#paid-plans) limits apply
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- Monitor your Connect usage in your [Billing and Usage Settings](https://pipedream.com/settings/billing)
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## Pipedream Workflows
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## Definition of Terms
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Pipedream Workflows uses a credit-based pricing model where you pay for compute time used during workflow execution.
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### Credits and billing
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Pipedream uses a number of terms to describe platform metrics and details of our plans. See the definitions of key terms below.
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###Credits
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#### How credits work for Workflows
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Pipedream charges one credit per 30 seconds of compute time at 256MB megabytes of memory (the default) per [workflow segment](/workflows/building-workflows/control-flow/#workflow-segments). Credits are also charged for [dedicated workers](/workflows/building-workflows/settings/#eliminate-cold-starts).
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Unlike some other platforms, Pipedream does not charge for usage based on the number of steps. Credits are not charged for workflows during development or testing.
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Adding additional memory capacity to workflows will increase credit usage in intervals of 256 megabytes. For example, doubling the memory of a workflow from 256MB to 512MB will double the cost of credits in the same execution time.
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#### Scenarios
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#####Scenarios
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<Callouttype="info">
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Developing a workflow with test events in the Pipedream workflow builder is free. No credit usage is incurred.
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If an active workflow isn't executed in a billing period no credit usage is incurred. Pipedream only charges credits for workflow executions.
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</Callout>
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##### Workflow segments configured to use 256MB memory (default)
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######Workflow segments configured to use 256MB memory (default)
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| Scenario | Credits Used |
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| --- | --- |
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| Workflow with a branch - 3 seconds before the branch- 15 seconds within the executed branch | 2 credits |
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| Workflow with a branch - 3 seconds before the branch, 15 seconds within the executed branch, 3 seconds after the branch in the parent flow | 3 credits |
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######Workflow segments configured to use 1GB memory
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| Scenario | Credits Used |
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| Workflow with a branch - 3 seconds before the branch- 15 seconds within the executed branch | 8 credits |
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| Workflow with a branch - 3 seconds before the branch, 15 seconds within the executed branch, 3 seconds after the branch in the parent flow | 24 credits |
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#### Source Credit Usage
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#####Source credit usage
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When an [event source](/workflows/building-workflows/triggers/) triggers a workflow, **the source execution is included for free.** This includes workspaces on the [Free Tier](/pricing/#free-tier).
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This would result in **1 credit** per execution because the initial free credit only applies to Pipedream Public Registry sources attached to at least one workflow.
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</Callout>
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### Billing Period
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Many of the usage statistics for paid users are tied to a **billing period**. Your billing period starts when you sign up for a paid plan, and recurs roughly once a month for the duration of your subscription.
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For example, if you sign up on Jan 1st, your first billing period will last one month, ending around Feb 1st, at which point you'll start a new billing period.
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Your invoices are tied to your billing period. [Read more about invoicing / billing here](/pricing/faq/#when-am-i-billed-for-paid-plans).
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### Included Credits
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####Included credits
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When you sign up for a paid plan, you pay a platform fee at the start of each [billing period](#billing-period). This minimum monthly charge grants you a base of included credits that you can use for the rest of your billing period (see your [Billing and Usage Settings](https://pipedream.com/settings/billing) for your exact quota). If you have been granted any additional credit increases by Pipedream, that is added to the included credits.
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### Additional Credits
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####Additional credits
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Any credits you run over your [included credit](/workflows/limits/#daily-credits-limit) are called **additional credits**. This usage is added to the invoice for your next [billing period](#billing-period), according to the [invoicing cycle described here](/pricing/faq/#when-am-i-billed-for-paid-plans).
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### Data Store Keys
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####Data store keys
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A Data Store key represents a single record in a Data Store.
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In the example below, there are two records in the Data Store, and therefore there are two keys total.
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## Managing my plan
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## Managing your plan
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To cancel, upgrade or downgrade your plan, open the [pricing page](https://pipedream.com/pricing).
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To update your billing details, such as your VAT number, email address, etc. use the **Manage Billing Information** button in your [workspace billing settings](https://pipedream.com/settings/billing) to change your plan. Within this portal you can cancel, upgrade or downgrade your plan at any time.
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### Upgrading behavior
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### Billing period
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Many of the usage statistics for paid users are tied to a **billing period**. Your billing period starts when you sign up for a paid plan, and recurs roughly once a month for the duration of your subscription.
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For example, if you sign up on Jan 1st, your first billing period will last one month, ending around Feb 1st, at which point you'll start a new billing period.
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Your invoices are tied to your billing period. [Read more about invoicing / billing here](/pricing/faq/#when-am-i-billed-for-paid-plans).
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### Upgrading
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Upgrading your subscription instantly activates the features available to your workspace. For example, if you upgrade your workspace from Free to Basic, that workspace will be able to activate more workflows and connected accounts.
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Upgrading your subscription instantly activates the features available to your workspace. For example, if you upgrade your workspace from Free to Basic, that workspace will immediately be able to activate more workflows and connected accounts.
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### Downgrading behavior
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### Downgrading
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Downgrades will apply at the end of your billing cycle, and any workflows that use features outside of the new billing plan will be automatically disabled.
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Downgrades will apply at the end of your billing cycle, and any workflows or integrations that use features outside of the new billing plan will be automatically disabled.
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For example, if your workspace downgrades from Advanced to Basic and a workflow uses an Advanced feature such as [auto-retries](/workflows/building-workflows/settings/#auto-retry-errors), then this workflow will be disabled because the workspace plan no longer qualifies for that feature.
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Additionally, resource limits such as the number of active workflows and connected accounts will also be enforced at this same time.
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### Cancellation behavior
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### Cancelling your plan
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To cancel your plan, open the [pricing page](https://pipedream.com/pricing) and click **Cancel** beneath your current plan.
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Cancelling your subscription will apply at the end of your current billing period. Workflows, connected accounts and sources will be deactivated from newest to oldest until the Free limits have been reached.
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## Detailed pricing information
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Refere to our [pricing page](https://pipedream.com/pricing) for detailed pricing information.
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