init

Author: michelle0927

components/flash-by-veloraai/actions/add-feedback/add-feedback.mjs

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+import flashSystem from "../../flash-by-veloraai.app.mjs";
+
+export default {
+  key: "flash-by-veloraai-add-feedback",
+  name: "Add Feedback",
+  description: "Send customer-related feedback to Flash System for comprehensive analysis.",
+  version: "0.0.{{ts}}",
+  type: "action",
+  props: {
+    flashSystem,
+    feedbackContent: {
+      propDefinition: [
+        flashSystem,
+        "feedbackContent",
+      ],
+    },
+    customerId: {
+      propDefinition: [
+        flashSystem,
+        "customerId",
+      ],
+    },
+    customerEmail: {
+      propDefinition: [
+        flashSystem,
+        "customerEmail",
+      ],
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const response = await this.flashSystem.sendFeedback({
+      feedbackContent: this.feedbackContent,
+      customerId: this.customerId,
+      customerEmail: this.customerEmail,
+    });
+    $.export("$summary", `Successfully sent feedback for customer with ID: ${this.customerId}`);
+    return response;
+  },
+};

components/flash-by-veloraai/actions/upload-transcript/upload-transcript.mjs

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+import flashSystem from "../../flash-by-veloraai.app.mjs";
+
+export default {
+  key: "flash-by-veloraai-upload-transcript",
+  name: "Upload Transcript",
+  description: "Transfers a contact call transcript to the flash system for thorough analysis. [See the documentation]()",
+  version: "0.0.{{ts}}",
+  type: "action",
+  props: {
+    flashSystem,
+    transcriptContent: {
+      propDefinition: [
+        flashSystem,
+        "transcriptContent",
+      ],
+    },
+    callId: {
+      propDefinition: [
+        flashSystem,
+        "callId",
+      ],
+    },
+    callerId: {
+      propDefinition: [
+        flashSystem,
+        "callerId",
+        (c) => ({
+          callerId: c.callerId,
+        }),
+      ],
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const response = await this.flashSystem.sendTranscript({
+      transcriptContent: this.transcriptContent,
+      callId: this.callId,
+      callerId: this.callerId,
+    });
+    $.export("$summary", `Transcript for call ID ${this.callId} uploaded successfully`);
+    return response;
+  },
+};

components/flash-by-veloraai/flash-by-veloraai.app.mjs

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+import { axios } from "@pipedream/platform";
+
+export default {
+  type: "app",
+  app: "flash_system",
+  propDefinitions: {
+    feedbackContent: {
+      type: "string",
+      label: "Feedback Content",
+      description: "The content of the customer feedback",
+    },
+    customerId: {
+      type: "string",
+      label: "Customer ID",
+      description: "ID of the customer providing the feedback",
+    },
+    customerEmail: {
+      type: "string",
+      label: "Customer Email",
+      description: "Email of the customer providing the feedback",
+      optional: true,
+    },
+    transcriptContent: {
+      type: "string",
+      label: "Transcript Content",
+      description: "Content of the contact call transcript",
+    },
+    callId: {
+      type: "string",
+      label: "Call ID",
+      description: "ID of the call for the transcript",
+    },
+    callerId: {
+      type: "string",
+      label: "Caller ID",
+      description: "ID of the caller for the transcript",
+      optional: true,
+    },
+  },
+  methods: {
+    _baseUrl() {
+      return "https://api.flashsystem.com";
+    },
+    async _makeRequest(opts = {}) {
+      const {
+        $ = this,
+        method = "GET",
+        path,
+        headers,
+        ...otherOpts
+      } = opts;
+      return axios($, {
+        ...otherOpts,
+        method,
+        url: this._baseUrl() + path,
+        headers: {
+          ...headers,
+          Authorization: `Bearer ${this.$auth.oauth_access_token}`,
+        },
+      });
+    },
+    async sendFeedback({
+      feedbackContent, customerId, customerEmail,
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: "/feedback",
+        data: {
+          feedback_content: feedbackContent,
+          customer_id: customerId,
+          customer_email: customerEmail,
+        },
+      });
+    },
+    async sendTranscript({
+      transcriptContent, callId, callerId,
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: "/transcripts",
+        data: {
+          transcript_content: transcriptContent,
+          call_id: callId,
+          caller_id: callerId,
+        },
+      });
+    },
+  },
+};