Add assignee support to Zendesk update ticket component

- Add assigneeId prop with dynamic agent dropdown selection
- Add assigneeEmail prop for email-based ticket assignment
- Update ticket data to include assignee_id and assignee_email fields
- Enhanced summary messages to reflect assignee updates
- Maintain backward compatibility with optional props
- Follow Zendesk API v2 specification for ticket updates

🤖 Generated with [Claude Code](https://claude.ai/code)

Co-Authored-By: Claude <[email protected]>

Author: seynadio

components/zendesk/actions/update-ticket/update-ticket.mjs

@@ -89,6 +89,18 @@ export default {
       optional: true,
       default: "set",
     },
+    assigneeId: {
+      propDefinition: [
+        app,
+        "assigneeId",
+      ],
+    },
+    assigneeEmail: {
+      propDefinition: [
+        app,
+        "assigneeEmail",
+      ],
+    },
   },
   methods: {
     updateTicket({
@@ -113,6 +125,8 @@ export default {
       attachments,
       ticketTags,
       tagAction,
+      assigneeId,
+      assigneeEmail,
     } = this;
 
     const ticketComment = ticketCommentBodyIsHTML
@@ -143,24 +157,47 @@ export default {
       }
     }
 
+    // Build ticket data object
+    const ticketData = {
+      comment: ticketComment,
+      priority: ticketPriority,
+      subject: ticketSubject,
+      status: ticketStatus,
+    };
+
+    // Add assignee fields if provided
+    if (assigneeId) {
+      ticketData.assignee_id = assigneeId;
+    }
+    if (assigneeEmail) {
+      ticketData.assignee_email = assigneeEmail;
+    }
+
     const response = await this.updateTicket({
       step,
       ticketId,
       customSubdomain,
       data: {
-        ticket: {
-          comment: ticketComment,
-          priority: ticketPriority,
-          subject: ticketSubject,
-          status: ticketStatus,
-        },
+        ticket: ticketData,
       },
     });
 
     const attachmentCount = ticketComment.uploads?.length || 0;
-    const summary = attachmentCount > 0
-      ? `Successfully updated ticket with ID ${response.ticket.id} with ${attachmentCount} attachment(s)`
-      : `Successfully updated ticket with ID ${response.ticket.id}`;
+    const assigneeUpdated = assigneeId || assigneeEmail;
+    
+    let summary = `Successfully updated ticket with ID ${response.ticket.id}`;
+    
+    const updates = [];
+    if (attachmentCount > 0) {
+      updates.push(`${attachmentCount} attachment(s)`);
+    }
+    if (assigneeUpdated) {
+      updates.push("assignee");
+    }
+    
+    if (updates.length > 0) {
+      summary += ` with ${updates.join(" and ")}`;
+    }
 
     step.export("$summary", summary);
 

components/zendesk/zendesk.app.mjs

@@ -274,6 +274,44 @@ export default {
       description: "Array of tags to apply to the ticket. These will replace any existing tags on the ticket.",
       optional: true,
     },
+    assigneeId: {
+      type: "string",
+      label: "Assignee ID",
+      description: "The ID of the agent to assign the ticket to",
+      optional: true,
+      async options({ prevContext }) {
+        const { afterCursor } = prevContext;
+
+        const {
+          users,
+          meta,
+        } = await this.listUsers({
+          params: {
+            [constants.PAGE_SIZE_PARAM]: constants.DEFAULT_LIMIT,
+            [constants.PAGE_AFTER_PARAM]: afterCursor,
+            role: "agent",
+          },
+        });
+
+        return {
+          context: {
+            afterCursor: meta.after_cursor,
+          },
+          options: users.map(({
+            id, name,
+          }) => ({
+            label: name,
+            value: id,
+          })),
+        };
+      },
+    },
+    assigneeEmail: {
+      type: "string",
+      label: "Assignee Email",
+      description: "The email address of the agent to assign the ticket to",
+      optional: true,
+    },
   },
   methods: {
     getUrl(path, customSubdomain) {