Enroll Failed for 06cb:00c9 #46
Description
Hi I tried enrolling my finger on HP Envy X360 13-AR0118AU having sensor 06cb:00c9
But after 5 tires it fails to capture. Attaching the steps I took
Tried all the below steps using this fork for 00c9
sudo systemctl status fprintd
○ fprintd.service - Fingerprint Authentication Daemon
Loaded: loaded (/usr/lib/systemd/system/fprintd.service; enabled; preset: disabled)
Active: inactive (dead) since Thu 2025-10-02 09:35:06 IST; 1min 33s ago
Duration: 29.708s
Invocation: 91ea4e56cb14465e9ca8838481e6c39d
Docs: man:fprintd(1)
Process: 881 ExecStart=/usr/lib/fprintd (code=exited, status=0/SUCCESS)
Main PID: 881 (code=exited, status=0/SUCCESS)
Mem peak: 4.4M
CPU: 154ms
Oct 02 09:34:32 hp-envy systemd[1]: Starting Fingerprint Authentication Daemon...
Oct 02 09:34:36 hp-envy systemd[1]: Started Fingerprint Authentication Daemon.
Oct 02 09:35:06 hp-envy systemd[1]: fprintd.service: Deactivated successfully.
d-Evil ~ 09:36
sudo systemctl start fprintd
d-Evil ~ 09:36
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-stage-passed
Enroll result: enroll-retry-scan
Enroll result: enroll-retry-scan
Enroll result: enroll-retry-scan
Enroll result: enroll-failed
d-Evil ~ 09:37
sudo systemctl status fprintd
● fprintd.service - Fingerprint Authentication Daemon
Loaded: loaded (/usr/lib/systemd/system/fprintd.service; enabled; preset: disabled)
Active: active (running) since Thu 2025-10-02 09:36:47 IST; 40s ago
Invocation: d9c1193c9598494ba6689a8f4a92a876
Docs: man:fprintd(1)
Main PID: 3800 (fprintd)
Tasks: 7 (limit: 6185)
Memory: 2.1M (peak: 3.3M)
CPU: 147ms
CGroup: /system.slice/fprintd.service
└─3800 /usr/lib/fprintd
Oct 02 09:36:47 hp-envy systemd[1]: Starting Fingerprint Authentication Daemon...
Oct 02 09:36:47 hp-envy systemd[1]: Started Fingerprint Authentication Daemon.
Oct 02 09:37:24 hp-envy fprintd[3800]: Tudor host process died! Exit Code 134
d-Evil ~ 09:37
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-disconnected
d-Evil ~ 09:37
sudo fprintd-verify "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
ListEnrolledFingers failed: GDBus.Error:net.reactivated.Fprint.Error.NoEnrolledPrints: Failed to discover prints
d-Evil ~ 09:37
sudo fprintd-delete "$(whoami)"
found 1 devices
Device at /net/reactivated/Fprint/Device/0
Using device /net/reactivated/Fprint/Device/0
No fingerprints to delete on Synaptics Tudor
No fingerprints to delete on Synaptics Tudor
d-Evil ~ 09:38
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-disconnected
d-Evil ~ 09:38
sudo systemctl status tudor-host-launcher.service
● tudor-host-launcher.service - Tudor host launcher DBus service
Loaded: loaded (/usr/lib/systemd/system/tudor-host-launcher.service; static)
Active: active (running) since Thu 2025-10-02 09:34:32 IST; 3min 55s ago
Invocation: 67c5fef4c16746068552e2874e68584e
Main PID: 913 (tudor_host_laun)
Tasks: 4 (limit: 6185)
Memory: 4.1M (peak: 10.2M)
CPU: 520ms
CGroup: /system.slice/tudor-host-launcher.service
└─913 /sbin/tudor/tudor_host_launcher
Oct 02 09:37:13 hp-envy tudor_host_launcher[962]: [INF] Enroll capture successfull -> need more samples
Oct 02 09:37:15 hp-envy tudor_host_launcher[962]: [INF] Enroll capture successfull -> need more samples
Oct 02 09:37:17 hp-envy tudor_host_launcher[962]: [ERR] Error updating enrollment: 0x80098008! [reject detail 0x2]
Oct 02 09:37:17 hp-envy tudor_host_launcher[962]: [INF] Enroll capture error -> retrying...
Oct 02 09:37:20 hp-envy tudor_host_launcher[962]: [ERR] Error updating enrollment: 0x80098008! [reject detail 0x2]
Oct 02 09:37:20 hp-envy tudor_host_launcher[962]: [INF] Enroll capture error -> retrying...
Oct 02 09:37:21 hp-envy tudor_host_launcher[962]: [ERR] Error updating enrollment: 0x80098008! [reject detail 0x2]
Oct 02 09:37:21 hp-envy tudor_host_launcher[962]: [INF] Enroll capture error -> retrying...
Oct 02 09:37:23 hp-envy tudor_host_launcher[962]: [ERR] Error updating enrollment: 0x80098008! [reject detail 0x2]
Oct 02 09:37:23 hp-envy tudor_host_launcher[962]: [ERR] 'pthread_create(&thread->thread, NULL, thread_entry, thread)' failed: 11 [Resource temporarily unavailable]
d-Evil ~ 09:38
sudo systemctl restart tudor-host-launcher.service
d-Evil ~ 09:38
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-disconnected
d-Evil ~ 09:38
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-disconnected
d-Evil ~ 09:39
sudo systemctl start fprintd
d-Evil ~ 09:39
sudo fprintd-enroll "$(whoami)"
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-disconnected
d-Evil ~ 09:39
If anyone willing to guide me I can provide more logs