You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: contents/handbook/onboarding/onboarding-team.md
+5-5Lines changed: 5 additions & 5 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -16,7 +16,7 @@ We also care about net dollar retention for this segment, but we treat it as an
16
16
17
17
The segment consists of customers who self-serve PostHog and generate a forecasted bill of over $100. In practice, because billing is metered and in arrears, and we don't know what people will pay when they sign up (or when they first exceed a $100 forecast), so _most_ accounts > $100 forecast are routed to us. We also handle a couple of other segments:
18
18
19
-
- YC program participants
19
+
- YC program participants.
20
20
- Startup customers rolling off, who have generated a first bill in the $500-$1500 range.
21
21
- Startup plan customers with high credit usage (> ~$1500).
22
22
- Hype startups we want to work with (despite being below $ thresholds), or longer-standing customers that have paid in this range and need billing or setup assistance.
@@ -34,11 +34,11 @@ Check out the list of [shared tools](https://posthog.com/handbook/growth/sales/s
34
34
35
35
The team-specific tools for this team are:
36
36
37
-
- Onboarding hub in Vitally, and [main view](https://posthog.vitally-eu.io/hubs/08486fc6-0250-4c4c-abd8-3c5a168fd874/9f17c73c-94d2-487f-bc9a-e5041a568c8b) with Onboarding accounts
37
+
- Onboarding hub in Vitally, and [main view](https://posthog.vitally-eu.io/hubs/08486fc6-0250-4c4c-abd8-3c5a168fd874/9f17c73c-94d2-487f-bc9a-e5041a568c8b) with Onboarding accounts.
38
38
-[Shared Calendly link](https://calendly.com/posthog-onboarding-team) - make sure to add buffer to your schedule to avoid having calls back-to-back.
0 commit comments