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**Why Route0x?** Query Routing cannot be fully solved just with Text classification or just with Semantic similarity in isolation. Here is why: The query `"How can I improve my credit score?"` is `In-Domain (ID)` but `Out-of-scope (OOS)` for a banking chatbot and `Out-Of-Domain (OOD) OOS` for a e-Commerce chatbot. A good query router should be able to learn to accept **ID In-Scope** queries and **Reject both ID OOS and OOD OOS**. The research literature is vast and it hints Chatbots (or more formally) Task-Oriented Dialogue Systems (TODS) and Goal Oriented Dialogue Systems (GODS) have been grappling with this hard problem for a long time now.
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**Why Route0x?** Query Routing cannot be fully solved just with Text classification or just with Semantic similarity in isolation. Here is why: The query `"How can I improve my credit score?"` is `In-Domain (ID)` but `Out-of-scope (OOS)` for a banking chatbot and `Out-Of-Domain (OOD) OOS` for a e-Commerce chatbot. A good query router should be able to learn to accept **ID In-Scope** queries and gracefully **Reject both ID OOS and OOD OOS**. The research literature is vast and it hints Chatbots (or more formally) Task-Oriented Dialogue Systems (TODS) and Goal Oriented Dialogue Systems (GODS) have been grappling with this hard problem for a long time now.
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`route0x` is a production-grade solution that takes a comprehensive approach to query routing, leveraging LLMs while optimizing for cost per query ($/query). 0x your latency, cost and learning curve.
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