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| 1 | +.. _common-probs: |
| 2 | + |
| 3 | +Common Problems |
| 4 | +====================== |
| 5 | + |
| 6 | +Common problems listed below are followed by the ``cinder``, |
| 7 | +or ``nova`` CLI command and possible reasons for the occurrence of the |
| 8 | +problem. |
| 9 | + |
| 10 | +1. Volume create operation fails |
| 11 | +-------------------------------- |
| 12 | + |
| 13 | +:: |
| 14 | + |
| 15 | + $ cinder create size_gb |
| 16 | + |
| 17 | +- Cinder API service is down. |
| 18 | + |
| 19 | +- Cinder scheduler service is down. |
| 20 | + |
| 21 | +2. Volume create with volume-type operation fails |
| 22 | +------------------------------------------------- |
| 23 | + |
| 24 | +:: |
| 25 | + |
| 26 | + $ cinder create --volume-type volume_type size_gb |
| 27 | + |
| 28 | +- All the reasons mentioned under Item 1 in this appendix. |
| 29 | + |
| 30 | +- The FlashArray backend(s) with available space do not support at least |
| 31 | + one of the extra-specs bound to the volume-type requested. Hence, it |
| 32 | + does not return the extra spec in volume stats call to the Cinder |
| 33 | + scheduler. |
| 34 | + |
| 35 | +- The configured API token does not have sufficient |
| 36 | + privileges on the FlashArray. |
| 37 | + |
| 38 | +- The configured management IP address/FQDN and API token for a FlashArray |
| 39 | + backend are incorrect. |
| 40 | + |
| 41 | +3. Volume create from image-id operation fails |
| 42 | +---------------------------------------------- |
| 43 | + |
| 44 | +:: |
| 45 | + |
| 46 | + $ cinder create --image-id image-id size_gb |
| 47 | + |
| 48 | +- All the reasons mentioned under Item 1 in this appendix. |
| 49 | + |
| 50 | +- Glance related services are down. |
| 51 | + |
| 52 | +- The image could not be downloaded from glance because of download |
| 53 | + error. |
| 54 | + |
| 55 | +4. Volume create from image-id with volume-type operation fails |
| 56 | +--------------------------------------------------------------- |
| 57 | + |
| 58 | +:: |
| 59 | + |
| 60 | + $ cinder create --image-id image-id --volume-type volume_type size_gb |
| 61 | + |
| 62 | +- All the reasons mentioned under Items 1, 2, and 3 in this appendix. |
| 63 | + |
| 64 | +5. Volume create from snapshot operation fails |
| 65 | +---------------------------------------------- |
| 66 | + |
| 67 | +:: |
| 68 | + |
| 69 | + $ cinder create --snapshot-id snapshot-id size_gb |
| 70 | + |
| 71 | +- All reason mentioned under Items 1 in this appendix. |
| 72 | + |
| 73 | +6. Create cloned volume operation fails |
| 74 | +--------------------------------------- |
| 75 | + |
| 76 | +:: |
| 77 | + |
| 78 | + $ cinder create --source-volid volume-id size_gb |
| 79 | + |
| 80 | +- All reason mentioned under Items 1 in this appendix. |
| 81 | + |
| 82 | +7. Volume attach operation in nova fails |
| 83 | +---------------------------------------- |
| 84 | + |
| 85 | +:: |
| 86 | + |
| 87 | + nova volume-attach instance-id volume-id path size_gb |
| 88 | + |
| 89 | +- iSCSI drivers: |
| 90 | + |
| 91 | + - The iSCSI service on the ``nova-compute`` host may not be running. |
| 92 | + |
| 93 | + - The iSCSI network is not reachable due to firewall, configuration, or |
| 94 | + transient issues. |
| 95 | + |
| 96 | +- FC drivers: |
| 97 | + |
| 98 | + - The FC zones are incorrectly configured. |
| 99 | + |
| 100 | + - If using the Fibre Channel Zone Manager the SAN switch connectivity |
| 101 | + information is incorrect. |
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