rxjs.dev very often inaccessible

[ebeloded]

Describe the bug

I've been referencing documentation from rxjs.dev for years now and I find that the website is quite often inaccessible. The issue appears to be related to service workers and can be reproduced in Chrome/Arc/Safari.

Here's a video showing the issue. The website can only be loaded with CMD+SHIFT+R

2023-12-20.at.13.58.12.mp4

[jakovljevic-mladen]

Hi @ebeloded, I don't really know how to reproduce this issue on my machine. Any chance to help me with providing some more details?

BTW, even though it seems like that https://rxjs.dev/index.html works correctly, you should probably be accessing RxJS docs site by using https://rxjs.dev/ domain.

[ebeloded]

Hey. Thanks for getting back to me. Not that I'm not accessing "index.html" - it's what the service worker is requesting.

As for reproduction (in Chrome):

1. Open Guest profile (which works more like a normal profile when it comes to SW)
2. Open rxjs.dev
3. Reload the page

Here's a video of me doing just that:

2023-12-21.at.13.52.44.mp4

[jakovljevic-mladen]

I'm sorry, but this is what I get:

Screen.Recording.2023-12-22.at.09.54.52.mov

Is it possible that some Chrome plug-in is causing this behaviour? Or some OS settings that you have since it affects other browsers?

[benlesh]

I suspect this is something to do with the service worker going bad. You'll need to open up dev tools to uninstall the service worker.

I don't use Safari, so I've used ChatGPT to generate instructions on how to uninstall the service worker:

Uninstall Service Worker for rxjs.dev in Safari on macOS

Step 1: Access Preferences

• Open Safari Preferences either through the Safari menu (Safari > Preferences) or using the shortcut Command + ,.

Step 2: Enable Developer Menu

• Navigate to the Advanced tab in the Preferences window.
• Check the option at the bottom to Show Develop menu in menu bar.

Step 3: Manage Service Workers

• With the Develop menu now visible, navigate to rxjs.dev in Safari.
• Click on the Develop menu in the menu bar, hover over the website you're inspecting to find options related to service workers.
  • If available, look for options like Empty Caches or specific service worker management options under this menu.
  • For direct service worker management, select Service Workers from the Develop menu if the option is available, to see and potentially unregister service workers.

Step 4: Clear Website Data

• If direct management of service workers isn't visible, you can clear website data for rxjs.dev as a workaround:
  • Go to Safari Preferences > Privacy, then select Manage Website Data.
  • Search for rxjs.dev, select it, and click Remove to clear data, which includes cached data and potentially unregistering service workers.

Step 5: Restart Safari

• Quit and restart Safari to ensure all changes take effect.

[benlesh]

On Chrome, it's as simple as going to the Application tab in dev tools and clearing local data. Just make sure you have "uninstall service worker" checked.

[jakovljevic-mladen]

I completely forgot about the service worker 🙈 The image also shows that an error happens in ngsw-worker.js file suggesting that worker may be causing the issue...

@ebeloded, can you please try Ben's suggestion and let us know?

[ofek]

The website is also down for me

[jakovljevic-mladen]

@ofek, have you tried Ben's suggestion?

[ebeloded]

I no longer experience the issue originally described. Not quite sure what changed though ¯_(ツ)_/¯

[jakovljevic-mladen]

@ebeloded, thanks for letting us know. I will close this ticket in that case.

@ofek, if your issue persists, please open a new ticket.

[0xju4nm4]

Hey guys, my entire team is not able to access the website from many different machines across the world... Would you be able to fix this?