400 Error when trying to poll API for systems

[mdvickst]

Customer is running the sat6Inventory against a satellite 6.1.7 server and keeps hitting 404 errors. Have tried with supplying orgid and with supplying no org info. Always fails in first step in gathering hosts/systems.

[sat6Inventory-master]# ./sat6Inventory.py -s satellite.corp.com -l admin --orgid=1 -d
admin's password:
[DEBUG] LOGIN -> admin
[DEBUG] SATELLITE -> satellite.corp.com
[DEBUG] ORG ID -> 1
[DEBUG] ORG NAME -> None
================================================================================
[VERBOSE] Connecting to -> https://satellite.corp.com/api/status
================================================================================
[VERBOSE] API Version -> 1
Fetching systems for org 'ORG' (id: 1)
================================================================================
[VERBOSE] Connecting to -> https://satellite.corp.com/katello/api/v2/organizations/1/systems?page=1&per_page=100
Error: cannot connect to the API: HTTP Error 400: Bad Request
Check your URL & try to login using the same user/pass via the WebUI and check the error!

[evgeni]

That's not a 404, that's a 400. Can we have a slice of production.log when the issue is happening?

[evgeni]

I got the logs via private mail, but could not find anything interesting intere :(

[evgeni]

Got more logs, had a hunch, but could not reproduce on my local 6.1.11 (that's the only 6.1 I have).

Could you check in your setup please, that the user that you are using (admin) has a default location and a default organisation set in the preferences?

[mdvickst]

Is your theory that the admin user does not have a default location and organisation set which might be causing the issue?

[evgeni]

Yes that's my theory.

[mdvickst]

@evgeni The default organization has been set for the admin user. For locations, 2 have been assigned but no default location was specified.