Mapping page shows white screen with repeated “Unauthorized” errors in console

[tareqalkatout]

Navigating to the Mapping page renders a blank (white) screen. The browser console logs show multiple authorization-related errors (401/403). Network tab indicates some API calls for map resources or user context are failing with Unauthorized, causing the UI to never complete initialization.

Steps to Reproduce

1. Sign in to the Resgrid SaaS.
2. Go to User → Mapping or open https://app.resgrid.com/User/Mapping
3. Page remains white/blank.
4. Open DevTools → Console and Network tabs.
5. Observe repeated authorization errors and failing XHR/fetch requests.

Environment / Where observed

Environment: Production SaaS – https://app.resgrid.com/User/Mapping
Operating System: Windows 11
Browser & Version: Chrome
Department Code :(12374 , TDWJ)

[welcome]

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[ucswift]

Hey, thanks for the report. I just tested it and it's working good for my department at least, I'll pull your department into the test system and see if I can reproduce.

[ucswift]

@tareqalkatout are you still getting the issue? I have not been able to replicate it on the test systems, so I'm thinking it may be an issue with the prod security config.

[tareqalkatout]

@tareqalkatout are you still getting the issue? I have not been able to replicate it on the test systems, so I'm thinking it may be an issue with the prod security config.

Thanks for checking — the issue has been fixed. The Mapping page is now loading properly in production.