App Crash with error message "There is no singleton instance. Make sure you configure Purchases before trying to get the default instance"

[hellosagar]

• I have updated Purchases SDK to the latest version
• I have read
  the Contribution Guidelines
• I have searched the Community
• I have read docs.revenuecat.com
• I have searched
  for existing Github issues

Describe the bug
Observed a rare crash in production that appears to be related to the initialization and usage of the Purchases.sharedInstance. This crash does not happen consistently—it occurs only occasionally and not during every user session.

Context:

• The Purchases SDK is initialized at app startup in the app’s main initialization flow.
• The only other place where Purchases.sharedInstance is accessed is the Paywall screen, which is only presented when the user manually triggers the premium flow (typically at least 5+ seconds after app launch).
• Despite this delay, the crash is being reported from the Paywall screen, suggesting a potential issue with either the timing of SDK initialization or how/when Purchases.sharedInstance is being accessed.

Here is the app init code

LaunchedEffect(Unit) {
    Purchases.logLevel = LogLevel.INFO
    Purchases.configure(apiKey = billing.apiKey()) {
    }
    Purchases.sharedInstance.getCustomerInfo(
      onSuccess = { customerInfo ->
            // do somehting
      },
      onError = {

      }
    )
  }

and here is the code from the paywall screen

val options = remember {
    PaywallOptions(
      dismissRequest = {
        handleNavigation(false, coroutineScope, source, navController, localConfigRepository)
      }
    ) {
      shouldDisplayDismissButton = true
      listener = object : PaywallListener {
        override fun onPurchaseCancelled() {
          super.onPurchaseCancelled()
          println("-_- RC Purchase cancelled")
        }

        override fun onPurchaseCompleted(
          customerInfo: CustomerInfo,
          storeTransaction: StoreTransaction
        ) {
          super.onPurchaseCompleted(customerInfo, storeTransaction)
          println("-_- RC Purchase completed")
        }

        override fun onPurchaseError(error: PurchasesError) {
          super.onPurchaseError(error)
          println("-_- RC Purchase error")
        }

        override fun onPurchaseStarted(rcPackage: Package) {
          super.onPurchaseStarted(rcPackage)
          println("-_- RC Purchase started")
        }

        override fun onRestoreCompleted(customerInfo: CustomerInfo) {
          super.onRestoreCompleted(customerInfo)
          println("-_- RC Restore completed")
        }

        override fun onRestoreError(error: PurchasesError) {
          super.onRestoreError(error)
          println("-_- RC Restore error")
        }

        override fun onRestoreStarted() {
          super.onRestoreStarted()
          println("-_- RC Restore started")
        }
      }

    }
  }

  Paywall(
    options = options
  )

This issue has 2 crash events affecting 1 user

Stacktrace

Fatal Exception: A8.H: There is no singleton instance. Make sure you configure Purchases before trying to get the default instance. More info here: https://errors.rev.cat/configuring-sdk
at com.revenuecat.purchases.Purchases$Companion.getSharedInstance(Purchases.kt:11)
at com.revenuecat.purchases.ui.revenuecatui.data.PurchasesImpl.<init>(PurchasesType.kt:3)
at com.revenuecat.purchases.ui.revenuecatui.data.PaywallViewModelImpl.<init>(PaywallViewModel.kt:2)
at com.revenuecat.purchases.ui.revenuecatui.data.PaywallViewModelFactory.create(PaywallViewModelFactory.kt:23)
at androidx.lifecycle.ViewModelProvider$NewInstanceFactory.create(ViewModelProvider.android.kt:3)
at androidx.lifecycle.ViewModelProvider$NewInstanceFactory.create(ViewModelProvider.android.kt:1)
at androidx.lifecycle.viewmodel.ViewModelProviderImpl_androidKt.createViewModel(ViewModelProviderImpl.android.kt:16)
at androidx.lifecycle.viewmodel.ViewModelProviderImpl.getViewModel$lifecycle_viewmodel_release(ViewModelProviderImpl.kt:57)
at androidx.lifecycle.ViewModelProvider.get(ViewModelProvider.android.kt:13)
at androidx.lifecycle.viewmodel.compose.ViewModelKt__ViewModelKt.get(ViewModel.kt:63)
at androidx.lifecycle.viewmodel.compose.ViewModelKt.get(ViewModel.kt:1)
at androidx.lifecycle.viewmodel.compose.ViewModelKt__ViewModelKt.viewModel(ViewModel.kt:79)
at androidx.lifecycle.viewmodel.compose.ViewModelKt.viewModel(ViewModel.kt:1)
at com.revenuecat.purchases.ui.revenuecatui.InternalPaywallKt.getPaywallViewModel(InternalPaywall.kt:133)
at com.revenuecat.purchases.ui.revenuecatui.InternalPaywallKt.InternalPaywall(InternalPaywall.kt:123)
at com.revenuecat.purchases.ui.revenuecatui.PaywallKt.Paywall(Paywall.kt:60)
at com.revenuecat.purchases.kmp.ui.revenuecatui.PaywallKt.Paywall(Paywall.kt:31)
at com.sample.packagename.paywall.PaywallScreenRouteKt.PaywallScreenRoute(PaywallScreenRoute.kt:225)
at com.sample.packagename.MainScreenKt$MainScreenRoute$4$1$3$1$1$3.invoke(MainScreen.kt:119)
at com.sample.packagename.MainScreenKt$MainScreenRoute$4$1$3$1$1$3.invoke(MainScreen.kt:13)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:3)
at androidx.navigation.compose.NavHostKt$NavHost$32$1.invoke(NavHost.kt:2)
at androidx.navigation.compose.NavHostKt$NavHost$32$1.invoke(NavHost.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:1)
at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:31)
at androidx.compose.runtime.saveable.SaveableStateHolderImpl.SaveableStateProvider(SaveableStateHolder.kt:175)
at androidx.navigation.compose.NavBackStackEntryProviderKt.SaveableStateProvider(NavBackStackEntryProvider.kt:140)
at androidx.navigation.compose.NavBackStackEntryProviderKt.access$SaveableStateProvider(NavBackStackEntryProvider.kt:1)
at androidx.navigation.compose.NavBackStackEntryProviderKt$LocalOwnersProvider$1.invoke(NavBackStackEntryProvider.kt:2)
at androidx.navigation.compose.NavBackStackEntryProviderKt$LocalOwnersProvider$1.invoke(NavBackStackEntryProvider.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:1)
at androidx.compose.runtime.CompositionLocalKt.CompositionLocalProvider(CompositionLocal.kt:31)
at androidx.navigation.compose.NavBackStackEntryProviderKt.LocalOwnersProvider(NavBackStackEntryProvider.kt:130)
at androidx.navigation.compose.NavHostKt$NavHost$32.invoke(NavHost.kt:85)
at androidx.navigation.compose.NavHostKt$NavHost$32.invoke(NavHost.kt:13)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:3)
at androidx.compose.animation.AnimatedContentKt$AnimatedContent$6$1$5.invoke(AnimatedContent.kt:2)
at androidx.compose.animation.AnimatedContentKt$AnimatedContent$6$1$5.invoke(AnimatedContent.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:2)
at androidx.compose.animation.AnimatedVisibilityKt.AnimatedEnterExitImpl(AnimatedVisibility.kt:1)
at androidx.compose.animation.AnimatedContentKt$AnimatedContent$6$1.invoke(AnimatedContent.kt:2)
at androidx.compose.animation.AnimatedContentKt$AnimatedContent$6$1.invoke(AnimatedContent.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:1)
at androidx.compose.animation.AnimatedContentKt.AnimatedContent(AnimatedContent.kt:888)
at androidx.navigation.compose.NavHostKt.NavHost(NavHost.kt:1)
at androidx.navigation.compose.NavHostKt.NavHost(NavHost.kt:1)
at com.sample.packagename.MainScreenKt$MainScreenRoute$4$1$3.invoke(MainScreen.kt:200)
at com.sample.packagename.MainScreenKt$MainScreenRoute$4$1$3.invoke(MainScreen.kt:11)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:2)
at androidx.compose.material3.ScaffoldKt$ScaffoldLayout$1$1$bodyContentPlaceables$1.invoke(Scaffold.kt:2)
at androidx.compose.material3.ScaffoldKt$ScaffoldLayout$1$1$bodyContentPlaceables$1.invoke(Scaffold.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:1)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$subcompose$3$1$1.invoke(SubcomposeLayout.kt:2)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$subcompose$3$1$1.invoke(SubcomposeLayout.kt:1)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:45)
at androidx.compose.runtime.internal.ComposableLambdaImpl.invoke(ComposableLambda.jvm.kt:1)
at androidx.compose.runtime.ActualJvm_jvmKt.invokeComposable(ActualJvm.jvm.kt:18)
at androidx.compose.runtime.ComposerImpl.doCompose(Composer.kt:1)
at androidx.compose.runtime.ComposerImpl.composeContent$runtime_release(Composer.kt:14)
at androidx.compose.runtime.CompositionImpl.composeContent(Composition.kt:16)
at androidx.compose.runtime.Recomposer.composeInitial$runtime_release(Recomposer.kt:25)
at androidx.compose.runtime.ComposerImpl$CompositionContextImpl.composeInitial$runtime_release(Composer.kt:7)
at androidx.compose.runtime.CompositionImpl.composeInitial(Composition.kt:16)
at androidx.compose.runtime.CompositionImpl.setContent(Composition.kt:1)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcomposeInto(SubcomposeLayout.kt:15)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:55)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:59)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState.subcompose(SubcomposeLayout.kt:169)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$Scope.subcompose(SubcomposeLayout.kt:3)
at androidx.compose.material3.ScaffoldKt$ScaffoldLayout$1$1.invoke-0kLqBqw(Scaffold.kt:1)
at androidx.compose.material3.ScaffoldKt$ScaffoldLayout$1$1.invoke(Scaffold.kt:9)
at androidx.compose.ui.layout.LayoutNodeSubcompositionsState$createMeasurePolicy$1.measure-3p2s80s(SubcomposeLayout.kt:113)
at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:73)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:2)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:69)
at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:46)
at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:96)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:11)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:40)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:147)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:60)
at androidx.compose.foundation.layout.BoxMeasurePolicy.measure-3p2s80s(Box.kt:73)
at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:73)
at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier.measure-3p2s80s(GraphicsLayerModifier.kt:1)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:45)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:2)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:69)
at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:46)
at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:96)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:11)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:40)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:147)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:60)
at androidx.compose.foundation.layout.BoxMeasurePolicy.measure-3p2s80s(Box.kt:73)
at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:73)
at androidx.compose.ui.graphics.SimpleGraphicsLayerModifier.measure-3p2s80s(GraphicsLayerModifier.kt:1)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:45)
at androidx.compose.foundation.layout.FillNode.measure-3p2s80s(Size.kt:99)
at androidx.compose.ui.node.LayoutModifierNodeCoordinator.measure-BRTryo0(LayoutModifierNodeCoordinator.kt:45)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:2)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:69)
at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:46)
at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:96)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:11)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:40)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:147)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.measure-BRTryo0(LayoutNodeLayoutDelegate.kt:60)
at androidx.compose.ui.layout.RootMeasurePolicy.measure-3p2s80s(RootMeasurePolicy.kt:41)
at androidx.compose.ui.node.InnerNodeCoordinator.measure-BRTryo0(InnerNodeCoordinator.kt:73)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:2)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$performMeasureBlock$1.invoke(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.runtime.snapshots.Snapshot$Companion.observe(Snapshot.kt:130)
at androidx.compose.runtime.snapshots.SnapshotStateObserver$ObservedScopeMap.observe(SnapshotStateObserver.kt:46)
at androidx.compose.runtime.snapshots.SnapshotStateObserver.observeReads(SnapshotStateObserver.kt:96)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeReads$ui_release(OwnerSnapshotObserver.kt:3)
at androidx.compose.ui.node.OwnerSnapshotObserver.observeMeasureSnapshotReads$ui_release(OwnerSnapshotObserver.kt:11)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:40)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate.access$performMeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:1)
at androidx.compose.ui.node.LayoutNodeLayoutDelegate$MeasurePassDelegate.remeasure-BRTryo0(LayoutNodeLayoutDelegate.kt:147)
at androidx.compose.ui.node.LayoutNode.remeasure-_Sx5XlM$ui_release(LayoutNode.kt:20)
at androidx.compose.ui.node.MeasureAndLayoutDelegate.doRemeasure-sdFAvZA(MeasureAndLayoutDelegate.kt:5)
at androidx.compose.ui.node.MeasureAndLayoutDelegate.remeasureOnly(MeasureAndLayoutDelegate.kt:25)
at androidx.compose.ui.node.MeasureAndLayoutDelegate.measureOnly(MeasureAndLayoutDelegate.kt:86)
at androidx.compose.ui.platform.AndroidComposeView.onMeasure(AndroidComposeView.android.kt:106)
at android.view.View.measure(View.java:24726)
at androidx.compose.ui.platform.AbstractComposeView.internalOnMeasure$ui_release(ComposeView.android.kt:64)
at androidx.compose.ui.platform.AbstractComposeView.onMeasure(ComposeView.android.kt:4)
at android.view.View.measure(View.java:24726)
at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:6931)
at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
at android.view.View.measure(View.java:24726)
at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:6931)
at android.widget.LinearLayout.measureChildBeforeLayout(LinearLayout.java:1552)
at android.widget.LinearLayout.measureVertical(LinearLayout.java:842)
at android.widget.LinearLayout.onMeasure(LinearLayout.java:721)
at android.view.View.measure(View.java:24726)
at android.view.ViewGroup.measureChildWithMargins(ViewGroup.java:6931)
at android.widget.FrameLayout.onMeasure(FrameLayout.java:194)
at com.android.internal.policy.DecorView.onMeasure(DecorView.java:746)
at android.view.View.measure(View.java:24726)
at android.view.ViewRootImpl.performMeasure(ViewRootImpl.java:3184)
at android.view.ViewRootImpl.measureHierarchy(ViewRootImpl.java:1952)
at android.view.ViewRootImpl.performTraversals(ViewRootImpl.java:2252)
at android.view.ViewRootImpl.doTraversal(ViewRootImpl.java:1840)
at android.view.ViewRootImpl$TraversalRunnable.run(ViewRootImpl.java:7937)
at android.view.Choreographer$CallbackRecord.run(Choreographer.java:980)
at android.view.Choreographer.doCallbacks(Choreographer.java:804)
at android.view.Choreographer.doFrame(Choreographer.java:739)
at android.view.Choreographer$FrameDisplayEventReceiver.run(Choreographer.java:965)
at android.os.Handler.handleCallback(Handler.java:883)
at android.os.Handler.dispatchMessage(Handler.java:100)
at android.os.Looper.loop(Looper.java:264)
at android.app.ActivityThread.main(ActivityThread.java:7663)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:980)
        

FYI using KMP purchase version

purchases-kmp = "1.7.1+13.25.0"
# This version must be equal to everything after the '+' in the purchases-kmp version
purchases-common = "13.25.0"

1. Environment
   1. Platform: Compose Multiplatform
   2. SDK version:
   3. AGP: 8.5.2
   4. Kotlin: 2.1.0
   5. OS version: Sonoma 14.6.1 (23G93)
   6. IDE (e.g. Android Studio, Xcode, Fleet): Android
   7. IDE version: Android Studio Meerkat | 2024.3.1
   8. Device and/or emulator/simulator:
      • Device
      • Emulator/simulator
   9. Environment:
      • Closed testing / Sandbox
      • TestFlight
      • Production
   10. How widespread is the issue. Percentage of devices affected.
2. Debug logs that reproduce the issue
3. Steps to reproduce, with a description of expected vs. actual behavior
4. Other information (e.g. stacktraces, related issues, suggestions how to fix, links for us to
   have context, eg. stackoverflow, etc.)

Additional context
Add any other context about the problem here.

[JayShortway]

Hi @hellosagar, thanks for reporting this and sharing all the detailed information! I do not immediately know what's causing this crash, so I have some questions:

• Are you using Jetpack Navigation? (Or the KMP version of that.)
• Did this crash occur in a version of the app that has a transition animation when navigating to the Paywall?
• How many Activities does your Android app have?
• How many processes does your Android app have?
• Can you see anything in the Crashlytics logs about whether the user has backgrounded the app, maybe right before the crash?
• In the top left of your Crashlytics screenshot I see the text "< 1 second". Does that mean it crashed within a second of app launch?

Thanks in advance!

[hellosagar]

Crashes are getting worse so far this issue has 19 crash events affecting 12 users

@JayShortway Here is the info:

Are you using Jetpack Navigation? (Or the KMP version of that.)

navigationCompose = "2.8.0-alpha10" and for KMP its kotlin = "2.1.0"

Did this crash occur in a version of the app that has a transition animation when navigating to the Paywall?

As we discussed earlier in the issue #358, so I've already removed the tranistaitons animations, just navigating to the composable

How many Activities does your Android app have?

Just one, rest all are composabeles

How many processes does your Android app have?

The app uses only one process — there’s no android:process declaration in the manifest.

Can you see anything in the Crashlytics logs about whether the user has backgrounded the app, maybe right before the crash?

In the top left of your Crashlytics screenshot I see the text "< 1 second". Does that mean it crashed within a second of app launch?

Yes, most of these crashes are within the first 1 second of app launch

[JayShortway]

Thanks for sharing all the details! The fact that most of these crashes happen within 1 second of app launch is the most striking to me. Perhaps there is some possibility that some code runs before your LaunchedEffect. 🤔

Without knowing the exact cause, I would advise to move the Purchases.configure() call to Application.onCreate() in your Android app. That will make sure it runs before any other code runs, such as your paywall. Let me know if you need more info on this!

[hellosagar]

Thanks @JayShortway, I'll push the next update with this change.

Question: Is there a way to have conditional text in the text field ("One Time Purhcase") here?

For example, I want that if " weekly " is selected, it should display "Auto-renewal, cancel anytime," and if " lifetime " is selected, it should show "One-time purchase." How can I achieve this?

[JayShortway]

@hellosagar At the moment this is not possible unfortunately, but it's definitely something we're thinking about. Thanks for your input! 🙏

[hellosagar]

@hellosagar At the moment this is not possible unfortunately, but it's definitely something we're thinking about. Thanks for your input! 🙏

Similarly, @JayShortway, is there no way to make a close button on the paywall visible and hidden on different platforms for the same paywall?

Since I want to implement a hard paywall on iOS but a soft one on Android

[JayShortway]

@hellosagar Unfortunately, that's not possible yet either, but on our radar! We're exploring different kinds of "overrides" you might want, such as by window size, or (in this case) platform.

The only workaround I can think of is to duplicate your paywall (and offering), so you have a separate one for Android and iOS. You can then use placements to control which paywall will be shown, creating a placement for Android and for iOS. The downside of this is that you'll need to replicate any changes you make to both paywalls.