Login not possible: 'Moodle nicht erreichbar'

[Imeda]

Describe the bug
The login is not possible. I cannot reach out to moodle servers.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Sync-my-l2p' ->
2. Click on 'Options'
3. Click on button 'Login'
4. See error (Screenshot below)

Expected behavior
I will be redirected to the authorization screen from RWTH

Screenshots

Desktop (please complete the following information):
I am on a manjaro Linux machine.

cat /etc/lsb-release
DISTRIB_ID=ManjaroLinux
DISTRIB_RELEASE=20.2
DISTRIB_CODENAME=Nibia
DISTRIB_DESCRIPTION="Manjaro Linux"

• Sync-my-l2p-Version: 2.4.2

Additional context
INFO 10:51:13.999 switch language to Deutsch

ERROR 10:51:14.171 Konnte Version nicht überprüfen:
Error creating SSL context ()

INFO 10:51:20.306 L2P Erreichbarkeitsrequest

INFO 10:51:20.306 Moodle Erreichbarkeitsrequest

ERROR 10:51:20.358 L2P nicht erreichbar. Genauer Fehler: Error creating SSL context ()

ERROR 10:51:20.359 Inhalt der Antwort:

ERROR 10:51:20.359 Moodle nicht erreichbar. Genauer Fehler: Error creating SSL context ()

ERROR 10:51:20.359 Inhalt der Antwort:

INFO 10:51:25.475 L2P Erreichbarkeitsrequest

INFO 10:51:25.475 Moodle Erreichbarkeitsrequest

ERROR 10:51:25.526 L2P nicht erreichbar. Genauer Fehler: Error creating SSL context ()

ERROR 10:51:25.527 Inhalt der Antwort:

ERROR 10:51:25.527 Moodle nicht erreichbar. Genauer Fehler: Error creating SSL context ()

ERROR 10:51:25.527 Inhalt der Antwort:

INFO 10:52:22.985 wechsle Sprache auf System Language

INFO 10:52:24.201 L2P Erreichbarkeitsrequest

INFO 10:52:24.201 Moodle Erreichbarkeitsrequest

ERROR 10:52:24.243 L²P not accessible. Exact Error: Error creating SSL context ()

ERROR 10:52:24.243 Content of the answer:

ERROR 10:52:24.244 Moodle nicht erreichbar. Genauer Fehler: Error creating SSL context ()

ERROR 10:52:24.244 Content of the answer:

[Irratzo]

Exactly the same issue here as @Imeda above.
In my case, the problem only occurs with SyncMyL2P-2.4.2-linux.AppImage.
With SyncMyL2P-2.4.1-linux.AppImage, it works fine (the Login, that is).

Desktop (please complete the following information):

cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"

Additional context

Log from the UI's "Log" tab:

INFO  10:01:40.966 wechsle Sprache auf  English 

ERROR 10:01:44.721 Could not check version:
 Error creating SSL context () 

INFO  10:01:48.207 L2P Erreichbarkeitsrequest 

INFO  10:01:48.207 Moodle Erreichbarkeitsrequest 

ERROR 10:01:48.239 L²P not accessible. Exact Error:  Error creating SSL context () 

ERROR 10:01:48.239 Content of the answer:   

ERROR 10:01:48.240 Moodle nicht erreichbar. Genauer Fehler:  Error creating SSL context () 

ERROR 10:01:48.240 Content of the answer:   

Log from terminal:

~/Downloads/SyncMyL2P-2.4.2-linux.AppImage 
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_num_locks
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_id_callback
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_locking_callback
qt.network.ssl: QSslSocket: cannot resolve ERR_free_strings
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_cleanup
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_init
qt.network.ssl: QSslSocket: cannot resolve sk_new_null
qt.network.ssl: QSslSocket: cannot resolve sk_push
qt.network.ssl: QSslSocket: cannot resolve sk_free
qt.network.ssl: QSslSocket: cannot resolve sk_num
qt.network.ssl: QSslSocket: cannot resolve sk_pop_free
qt.network.ssl: QSslSocket: cannot resolve sk_value
qt.network.ssl: QSslSocket: cannot resolve SSL_library_init
qt.network.ssl: QSslSocket: cannot resolve SSL_load_error_strings
qt.network.ssl: QSslSocket: cannot resolve SSL_get_ex_new_index
qt.network.ssl: QSslSocket: cannot resolve SSLv3_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv3_server_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_server_method
qt.network.ssl: QSslSocket: cannot resolve X509_STORE_CTX_get_chain
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
qt.network.ssl: QSslSocket: cannot resolve SSLeay
qt.network.ssl: Incompatible version of OpenSSL
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error

[Mebus]

Hallo,

on Fedora 32 I have the same problem, this is my log output:

→ ./SyncMyL2P-2.4.2-linux.AppImage 
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_num_locks
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_id_callback
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_locking_callback
qt.network.ssl: QSslSocket: cannot resolve ERR_free_strings
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_cleanup
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_init
qt.network.ssl: QSslSocket: cannot resolve sk_new_null
qt.network.ssl: QSslSocket: cannot resolve sk_push
qt.network.ssl: QSslSocket: cannot resolve sk_free
qt.network.ssl: QSslSocket: cannot resolve sk_num
qt.network.ssl: QSslSocket: cannot resolve sk_pop_free
qt.network.ssl: QSslSocket: cannot resolve sk_value
qt.network.ssl: QSslSocket: cannot resolve SSL_library_init
qt.network.ssl: QSslSocket: cannot resolve SSL_load_error_strings
qt.network.ssl: QSslSocket: cannot resolve SSL_get_ex_new_index
qt.network.ssl: QSslSocket: cannot resolve SSLv23_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_server_method
qt.network.ssl: QSslSocket: cannot resolve X509_STORE_CTX_get_chain
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
qt.network.ssl: QSslSocket: cannot resolve SSLeay
qt.network.ssl: Incompatible version of OpenSSL
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error

Mebus

[tilichim]

I am facing the same issue. It seems to be the same issue like #163.

I also built it, but in lack of a proper client ID, it failed to connect after starting the Sync-my-L2P binary.

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS"

openssl version: OpenSSL 1.1.1f 31 Mar 2020
Qt version: 5.12.8

Also tried it on Ubuntu 18.04 and it worked:
openssl version: OpenSSL 1.1.1 11 Sep 2018

It would be helpful, if I knew where to get a proper client ID.

[tyculus]

I face the same problem. Neither 2.4.1 nor 2.4.2 works (AppImage). Running the windows version in wine also does not work. Only the L2P is reachable and shows up. Later semesters on moodle do not. There is a 'bad gateway' error in the log.

[lmarschall]

there is a new release available in the the forked repository, which is working on ubuntu for me.

https://github.com/rwthmoodle/Sync-my-L2P/releases/tag/v2.4.4

[Irratzo]

Thanks for the pointer to the rwthmoodle fork @lmarschall ! With these newer releases (2.4.4+), the issue has been resolved for me.